At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We purchased a second-hand car and knew it needed new tires prior to getting it inspected, ordered tires from Tire Rack and had them delivered to our mechanic who install them, the turnaround time... one week, very happy.
I always buy my tires from tire rack, great experience great website
I have ordered many times and everytime have had great service, great price and quick ship time. Will continue to order tires from you guys!
Tire Rack is great... this is not all their fault... BUT: I ordered four new Cooper A/T's, and Tire Rack shipped them very quickly. The hiccup: they were shipped out with four different tracking numbers. Don't know why. So, THREE tires were delivered to my installer at the same time the next day. The fourth one said on tracking "undeliverable" so I had to research myself. I ended up driving to the UPS hub almost a half hour away to get the fourth tire in order to keep my installation appointment. UPS shrugged their shoulders when I asked what happened. The fourth tire had all my info and my installer info correct on the tire, albeit with a somewhat dirty label, but c'mon. Tire Rack gave me a small credit back for my trouble, which was appreciated. My tires look awesome and my truck drives like new.
As easy as you want to make it and it is all about your choice.
Always a good price and easy to order and good delivery time I always buy my tires for my vehicles here
Tire Rack makes it easy to find tires for you care, find rebates and discounts plus they were delivered straight to the tire installation shop. Super easy and I will buy this way next time I need tires
Web site is easy to navigate. Offers a variety of good prices on tires.
Web site is easy to navigate. Offers a variety of good prices on tires.
Easy to order & find just the right fit for my vehicle.
Quick. Easy. Convenient. Will use and recommend in the future.
Excellent, I ordered the wrong tires, and they refunded me and gave me the correct size on time
Wide range of options, and delivery was super fast.
Easy to find my tires and easy to navigate site. My tires were delivered the next day!
Easy to find my tires and easy to navigate site.
Wide selection of tire options for my vehicle, comprehensive product reviews, and good prices with a 2 year road hazard warranty are the key factor in my purchase. Ordering was easy and tracking was just as simple.
Easy shopping experience with a highly trusted seller
I ordered the tire online, and it arrived at my installer in less then 3 days. I was very happy with the speed of the delivery. I did receive a phone call regarding the size of tire I had purchased, and confirmed that it was the correct size.
Love Tire Rack. I've been a customer for years, and will continue to be.
Love Tire Rack. I've been a customer for years, and will continue to be.
Easy to find what I needed at a good price. Customer service was great as well
Great website! Really complete and no overload; there are so many choices but I never felt overwhelmed. And I'm not a tire expert at all!
Great website! Really complete and no overload; there are so many choices but I never felt overwhelmed. And I'm not a tire expert at all!
Great I love this tires. Works great on my car nice look and stability
Fast and easy. Thank you for a pleasant transaction!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.