From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Tires came on time and how they were describe. So I'm very happy and satisfied.
Tire Rack website said next day delivery (otherwise I would have picked up my tires at their warehouse in Renton), tires showed up at OnTrac in Tacoma a day later than promised. Then sat there for 5 days until 2 of the 4 were delivered and then the other 2 the next day. No wonder OnTrac is running so behind when they have to go to the same house twice to fulfill a single order.
Had tires shipped to my local pepboys there service was great. It was quick and easy they also fixed a few things I needed to have done at the same time.
Great service. Exceptionally fast delivery. A member of the team even reached out to make sure I picked the right tire and they were still delivered 2 days later.
Put them on my 2017 BMW X5 on Monday. Tested them in fresh 10 inches of snow here in Connecticut. Awesome! Cuts through the snow very well. A little soft on dry ground, but worth it for the bad weather.
I ordered the tire I needed on Friday 12/11/2020 and received it Saturday 12/12/2020. I was amazed at the quick turnaround, and the ease of finding the tire I needed on the site. The selection is also great for uncommon tires.
This service which is provided was very good and excellent
They were less expensive for the same equipment. Shipped to my door the exact day they said they would.
Delivery was swift & tires were delivered to the correct address (auto maintenance)
Great customer service and fast shipping I could not believe how fast everything arrived... less then a day!
Thank you for a great job filing my tire order. They arrived a day early.
Tire came really quick! Very impressive! It only took 2 days. Thanks Tire Rack!
Tire Rack beat the price from other sellers I looked at for a new ATEQ VT37 by over $100. Tire Rack shipped immediately and I got the tool in only a few days. This is first class service. Thanks
Ordering was easy, and delivery was quick. Tires look good, have not installed yet.
I didn't really know what I was doing ordering tires for the first time, but the staff at Tire Rack was very helpful. They were friendly and fast. I received my order of 4 tires sooner than expected, in only a few days!
My last order arrived before the expected delivery date. It's why I'm back again! My second order arrived ahead of schedule as well!
My last order arrived before the expected delivery date. It's why I'm back again!
Had a good experience from tire rack's side and the install was ok but that's not this company's fault even though it was one of their suppliers.
The website couldn't be any easier to navigate and the order and pickup process was a breeze! The prices seem to be the same as what the "cost" price is for local tire shops, therefore removing the middle-man markup, and can't be beat! Will absolutely continue to buy tires from here and will tell anyone who needs tires to shop here!
A tire rack rep called me shortly after I placed my order for Michelin tires for my '15 Honda Fit. He informed me these were hard wall tires for heavy loads and would not handle bumps well at all. Over a short conversation the rep pointed me to a size wider Continental tire that fits my stock Fit rims. The tires are rated 8s and 9s for Dry, Wet and Snow as I was looking for and handle perfectly on packed snow. They were also $60 cheaper for all four tires.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members