At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Have been buying tires from Tire Rack exclusively for nearly 30 years!
Looked up the tires I needed, paid, received confirmation and Mr Brown (UPS) dropped them off the next day.
Even around the holiday season... Tirerack pulls through with free shipping and I received my tires the very next day.
Gotta love Tirerack
Tirerack called after placing my order online and confirmed all the details as well as correct delivery location. I appreciated that
Easy use of the website in finding and determining the tires I wanted for my car.
Easy to order, reviews of different tire choices are helpful, arrived 36 hours later, on my Mini the next day. Thank you!
I don't know if this is the typical case, or if I just had great timing placing the order, but they got my tires mounted and balanced on my new wheels and sent to my house in 18 hours! This was in the middle of a snow storm too, so demand must have been crazy. The quality of the wheels and tires are as expected (excellent of course), and the whole setup fit my car perfectly. These guys know what they are doing!
Simple ordering process, easy to arrange drop shipment, installation with a local shop as part of the order process. Tires as advertised, very good performance at a great price.
It was great. I ordered my tires early Sunday morning, and by Tuesday they were delivered.
Was happy with the tires, one valve was damaged but my husband fixed it. Delivery was quick. Will be ordering another 4 tires for our other horse trailer. Thank you
Easy buying experience and a large selection of tires. Reasonable prices and reliable support.
Fast shipping no hassle and the tires look amazing.
I am fortunate to live near a Tire Rack distribution center so I always pick up my tires locally. They are always reliable and helpful when picking them up. And I can save even more money... So Thanks again TR
No issues at all, easy to order and delivered right to my house.
Thanks
The transaction went smoothly. The reviews and information on the site helped me pick out tires and buy them. I gave my local tire shop a chance to step up so I could buy local but they wanted $100 more PER TIRE.
The installer they referred me to did a great job and actually charged me a few dollars LESS than Tire Rack said it would be.
I needed a winter package for an Audi Q5. The tire reviews are quite useful, allowing me to tailor my purchase to the priorities for me: snow traction vs ice traction vs dry pavement handling etc.
Good prices and very fast delivery. This is at least my eighth purchase from TireRack
Ordered a set of 4 snow tires mounted on wheels. Went with a minus 2 sizing to prevent hydroplaning and pothole damage. Ordered Monday morning and they arrived the next day before I got home from work. Amazon can't even beat that for speed. Bolted them on and everything was perfect!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.