At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
I was not home when they delivered the tires, however they put them on the side of my house so was easy for me to find. I left a message on the front door that they had completed the order. What do you say them again shipment was quick
Got 2 new steel wheels and winter tires for my Grand Prix GTP at a great price and shipped in 2 days!
It may be only my second order, but this company is for customer commitment. A+++++
Excellent products, quick delivery, great installers.'
Great service and great tires. They fit perfectly. Thank you
The FedEx tracking sucked, but they were delivered promptly. Excellent work
It was very convenient and simple. The tires were delivered in few days.
They were delivered faster than I expected but they were put next to the garage door and almost got hit when backing out not expecting something to be there
Extremely fast and prompt! Will definitely do business with Tire rack again!
It's was easy, and fast! It came with all the instructions I needed to do it my self and shipping was so fast.
I like how you can pre-view the wheels in your car, also the shipping was faster than expected. Will definitely order again.
Fast delivery. The tires were delivered faster than I expected.
Enjoyed my first experience with tire rack. Tires were delivered to my shop on time and as promised, no issues with delivery and will be ordering a second time. Love the Pilot Sport A/S 4 so far.
Not my first time ordering, won't be the last. Service is very quick and convenient.
Great job! Super quick shipping and excellent customer service
I needed winter tires for my Tesla Model Y. I was having no success with a major retail vendor and then I discovered Tire Rack. They had what I was after and shipped immediately to a local installer. Everything about the process was simple, clear, and professional - highly recommend!
Another crappy inspection, had to replace all 4 tires to pass and ordered these on a Wednesday, they arrived to the garage on Friday in a snowstorm, passed inspection on Monday. Hopefully these will last more than 3 years than the previous only available option.
Great service and very convenient! I ordered online and picked my tires up in person. Took about 5 minutes after arriving to receive them and I came out with brand new winter tires to help survive this unpredictable weather.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.