From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fast shipping. Great experience all around. Was contacted with questions regarding order Pryor to shipping. The gentleman I talked to was polite and helpful. I believe it was Tyson. It was a great easy transition and will definitely use tire rack again
Very smooth. I would recommend any one to order product from your company. Very very satisfied.
Fast, easy, and reliable service. Great experience. Will buy from again.
From Order Date, the anticipated delivery date was missed by 4 working days. During the process, there was no shipping information or tracking information indicating as much. The explanation was 'your tires were supposed to be on a delivery truck but they didn't grab them for some reason (unknown)' Went out 2 days later.
I had scheduled an install appointment that was one working day past when receipt of the tires was supposed to happen. After going to the installer and that installer looking around their shop for 15 minutes, and then me being on hold for an additional 15 minutes, I was told they missed picking my tires.
I had to re-schedule. This wasted at least an hour of my time and my tires weren't installed until the following week. Next time will just go to a tire shop direct. I understand that with COVID deliveries are longer, but if the expectation had been set early on and updates available, the inconvenience would have been avoided. Neither occurred. Unfortunate.
I just wish they were a tiny bit cheaper but I'll manage just fine. Good looking tires though
It was so fast and easy to order the tires I needed from Tire Rack. They were delivered on the day promised and run smooth. I'm a happy customer and will definitely recommend.
Fast shipping. Great price as well. Will be buying from again for sure.
2-3 day wait for my order, and once I arrived to Hankook tire shop, everything was handled there within 20-30 minutes.
I ordered the tires online for pick up. Saved $20 that way. They brought them to my car and loaded them in for me. Great service!
Wasn't sure if I had placed the order so I called in to verify. Representative was very helpful. Ordered on Saturday and was delivered on Tuesday. Would highly recommend to friends in need of tires.
Great prices, fast shipping and they make it simple to know which tires and wheels will work with your car. Highly recommended.
Fair prices, discouraged with installer. I picked up the tires and had them installed elsewhere
Excellent price, delivery, and information. I look forward to doing more business in the future
Good price and fast delivery. Shopped around and compared pricing tire rack always beat pricing.
This is the first time i have used Tire Rack and it was very easy to find what i needed for our two vehicles! They delivered our tires in just a few days! All around i highly recommend!
I went to get my tire fixed at a local tire dealer and they said that it had to be replaced. They didn't have the exact tire in stock and said it was on backorder so I asked if I could order from TireRack and have it delivered to them. It actually arrived a day earlier than expected and I've already had it put on my car. Thank You!
I received my tires two days earlier then originally stated.
I have used Tire Rack the last couple of times I have needed tires and they have always been super fast. Their website is very user friendly. Will definitely use in the future for all my tire needs!
Tires arrived promptly on my door step. They look great!
I had a terrible time finding the size tire for my new truck in load range E. Tirerack had it. It was ordered on December 30 and arrived on January 4. Thats what I call Good News.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members