From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was easy to find the tires we needed and they were delivered 5 days before the estimation said they would be, even with the mail being especially slow due to the pandemic. I had to cancel an order, too, and that was extremely easy. Highly recommend!
Good price and actually a selection on a tire size local business only have one brand of (if they stock any at all).
Good experience! This my third order with tire rack the last 6 months
Shipping was fast and free, can't ask for much better than that.
This is my 2nd order from Tire Rack in the last couple of months. Both orders went smoothly, and they shipped my tires extremely fast. No complaints.
I had the best experience ever. Thank you very much.
I got my order right away and it was exactly what I ordered. Thank you. Can someone call me about installing the tires on my rims?
I recently ordered 4 tires for my Dodge Ram. Tirerack had a great selection, with awesome prices. Free delivery, and I was able to purchase through Affirm. I highly recommend Tirerack to everyone.
Credit card was denied for expected fraud. I called card company and varified immediatly.
Shipment delayed by 2 days.
I responded to both tire rack e mail accounts and called.
Slow response. 2 days.
Called 3 times to be put on hold, after 30-45 minutes I gave up.
Fast shipping. Great experience all around. Was contacted with questions regarding order Pryor to shipping. The gentleman I talked to was polite and helpful. I believe it was Tyson. It was a great easy transition and will definitely use tire rack again
Very smooth. I would recommend any one to order product from your company. Very very satisfied.
Fast, easy, and reliable service. Great experience. Will buy from again.
From Order Date, the anticipated delivery date was missed by 4 working days. During the process, there was no shipping information or tracking information indicating as much. The explanation was 'your tires were supposed to be on a delivery truck but they didn't grab them for some reason (unknown)' Went out 2 days later.
I had scheduled an install appointment that was one working day past when receipt of the tires was supposed to happen. After going to the installer and that installer looking around their shop for 15 minutes, and then me being on hold for an additional 15 minutes, I was told they missed picking my tires.
I had to re-schedule. This wasted at least an hour of my time and my tires weren't installed until the following week. Next time will just go to a tire shop direct. I understand that with COVID deliveries are longer, but if the expectation had been set early on and updates available, the inconvenience would have been avoided. Neither occurred. Unfortunate.
I just wish they were a tiny bit cheaper but I'll manage just fine. Good looking tires though
It was so fast and easy to order the tires I needed from Tire Rack. They were delivered on the day promised and run smooth. I'm a happy customer and will definitely recommend.
Fast shipping. Great price as well. Will be buying from again for sure.
2-3 day wait for my order, and once I arrived to Hankook tire shop, everything was handled there within 20-30 minutes.
I ordered the tires online for pick up. Saved $20 that way. They brought them to my car and loaded them in for me. Great service!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members