At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
My order was successful delivered, it was even delivered faster than expected.
I put the tires on my rural mail delivery vehicle and found them very surefooted in the snow.
Got my order all the way in Hawaii 2 days after it was placed!
Delivered with no problems. Fast service. Received in 2 days.
Got my tires fast as always great customer service.
Great customer service, fast delivery, ordered rims and tires, received mounted and balanced and in perfect shape!
Easy to find and compare tires, appreciated the customer ratings across multiple categories.
Purchased a tire rated better than the OE tires, and tried out the mobile tire installation service, all at a lower price that the local dealer was offering.
Delivery was fast, and installation was effortless.
Got my tires within 6 days, the dealership I had them delivered to told me they came package best as possible. I definitely will be doing again
Ordered tires for my car, easy process and got the tires the next day. Hey
Price of tires were less than local tire shop or car manufacturer. It was free shipping and fast. I would use tire rack next time on my cars tire change.
Best order with professional people that are very responsible.
Living in Florida I wanted a tire that had superior handling in wet weather. Looking at the ratings I came across the Yokohama Avid Ascend GT. They were $40 cheaper than the OEM tires and had better ratings across the board. After selecting the tires, during checkout the site automatically forwarded me to a "choose installer" screen. Took me only about 2 minutes from start to finish to complete my transaction and provide shipping information. 24 hours later, I receive an email saying tires had been delivered to the installer I requested. This was fast and easy and highly recommend this to anyone.
Needed tires quick for my wife's Honda Pilot. Two days later, we had them. Tire Rack never disappoints!
Ordered tires from Tire Rack and the tires were delivered the next morning to my installers location.
Good price for the tire looks good on my rims and I just order two more fast shipping
Got the new tires in 1 day, and the order was correct.
Super quick delivery and great products. Great overall service and experience
The tires arrived at the approved shop I selected. The tire rack site said that only shops that can work on your vehicle will be shown. The person at the shop refused to mount the tires, he said I should go to the dealer that he wasn't willing to take the risk of damaging the rims of my Maserati that it was "only a tire install and not enough money for him to take that kind of risk" so I had to call someone to help me haul away the tires to another shop because they wouldn't fit in my SUV. Just Tires had no problem installing them and couldn't understand why he was uncertain that he could install a set of tires without damaging customers rims. I agree, I will never go to that business again.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.