At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Definitely go with the mobile installation. Very convenient & solid selection.
Smooth transaction. Plus, you can't beat the road hazard protection they add for free.
Loved experience with Tire Rack and product came as described. Would purchase again!
Was told to coreext address 3 times, and every time delivery was held for incomplete address. When i uodated could see whole address. Finally called tire rack had to have hold for pickup very inconvenient
Excellent service. All items delivered on time and in impeccable quality. Will definitely use again.
Always the best experience with Tire Rack. They are my go-to site for tires. Great prices and great delivery.
The best ordered Saturday got em Tuesday way cheaper then any where else 500 compared to 1000 for some ******* 20r
Very fast and easy from ordering to picking up, lots of good deals and brands!
I'm so excited to put these new tires and wheels on my ST this spring! They look amazing!
First time I've used tire rack. I am impressed at the speed of delivery and ease of transaction!
Ordered tires off the internet for the first time. Tire Rack made it easy! Got a great price and shipping was super quick! And they look great.
I've been reading Tire Rack ads forever in car magazines but never bought tires from them before. I finally saw an ad that said I could get the tires delivered to a local installer so I thought, maybe I'll try that when I need a new set on my SUV. This turned out to be an excellent experience in every way. I was able to read in-depth reviews and pick the tires I wanted (which for some reason were not available at any local tire shop). The price was very competitive. The tires were delivered and installed within less than a week. I will use Tire Rack again without hesitation. It's worth it just for being able to read the reviews and pick what I want, rather then whatever the local tire shop has in stock and recommends.
I spend a couple of days looking over the choices for new tires for my 2016 Subaru Forester and settled on the Continental True Contact Tour. After all my research, and checking Consumer Reports, I picked the tire first recommended by the Tire Rack representative. The price was as low as anywhere and the shipping was free. I had them sent to my local Tires Plus dealer and got an appointment as a part of the Tire Rack sale. The next day I took my car to the dealer, left it for an hour and presto, I had the new ties on the car. I got the lifetime spin balance from Tires Plus ($4 extra for each tire). The whole mounting was $73. The ride is nice and they look great on the car. Totally pleased with the whole thing.
Ordering was very easy, and my tires arrived at my house within 2 days!
Great service from Tire Rack. Easy order process, got the emails about progress Of the order and shipment. Even got the notification that they were delivered at 7 PM, but I go outside and no tires. Nothing on the security camera.
"Maybe it's the deal where the UPS guy didn't want to bother at night and they'll show up tomorrow..."
Close. They delivered them to my neighbor 1/4 mile away, lucky me he was kind enough to throw them in his car and drop them off.
Everything was great and numerous emails to let me know that the order was placed. The order was shipped, the order was delivered and a followup email making sure I got the delivery, and got the wheels before the estimated time plus a valid tracing number with the carrier
Tires arrived right on time and the recommended installer did a great job.
GREAT SERVICE,,, HAD A BLOW OUT AND NEEDED ONLY TIRE,, THEY DID THEIR JOB WELL AND I GOT WHAT I NEEDED,,, VERY SIMPLE WILL COME AGAIN
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.