At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Ordering is very simple I received the tires in only a few days and the installer was very good. I have to say this is the best tire buying experience I've ever had!
It was very easy n fast placed my order on line me n my son picked it up.We got there called the number they confirmed my order brought it right out n loaded in our truck. Very happy started tell people about ur place
The website was very easy to use and can't beat the price. Delivered on time and safe in front of my garage door. Good job
Efficient, the tires were for my son who lives few states away, glad I was able to use Tire Rack to help out!
They always come through with the tires I need in a fast delivery, price situation. They have Never let me down.
Timely and accurate order, at a time when others have constant delays theirs was here when they stated.
Product was excellent and I couldn't ask for more for the money.
My car needed new tires. I logged onto my Tire Rack account, searched for the tires for my car, made my selection and they were delivered for install in 2 days! Easy to track the delivery progress, too. Product is exactly what I ordered. Very satisfied customer.
Great prices, and fast delivery. Will definitely use again when needing tires. Thank you!
Shipped directly to local mobile installer... absolutely the most convenient auto repair or installation experience I've every had.
Great service, excellent price!
Delivery arrived on time!
I ordered some all seasons and they shipped quickly and customer service was helpful!
Ordered tires and had them on my car within two days. Great tires, great price and great service. Very pleased.
Went online and researched tires and prices and was able to purchase with no hassle.
I've never bought tires online before. The dealer wanted $1400 for tires with installation and alignment. With tire rack I paid about $570 for tires, installation and alignment. I may never buy tires in person again. Delivery was on time and accurate.
I've always known Tire Rack for their awesome website, complete tire testings and prices; but never placed an order. When I finally did, and it was for brakes & rotors, the prices offered were very good and the processing/shipping times were flawless. Also, the follow-ups are meaningful; because it shows that this company really cares about the customer experience.
The tires were great; however, we did not realized they would be delivered to an installer. We did not need installation as my husband is a certified technician at a dealership in San Antonio. He had to pick up the tires from the installer.
The inventory is here top notch, as well as size variation. I find exactly what I'm looking for, then compare against other sets in less than 5 minutes.
The inventory is here top notch, as well as size variation. I find exactly what I'm looking for, then compare against other sets in less than 5 minutes.
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You get what you paid for but takes forever to get in update when you're tires are being shipped and takes forever for them to take the money out of your account
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.