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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,057
value
26,802
shipping
26,766
quality
27,327
This company responds to reviews on average within 1 day

Instant Feedback

496,609 reviews
Florida
1 review
0 helpful votes
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Wife needed tires... ordered Wednesday here Friday on car Saturday at a price not available locally... Thank You!

Date of experience: February 22, 2021
California
1 review
0 helpful votes
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Tires & Shocks
February 22, 2021

Excellent experience in obtaining tires and shocks for my 1999 Toyota Tacoma.

Date of experience: February 22, 2021
California
1 review
0 helpful votes
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Awesome
February 22, 2021

...

Date of experience: February 22, 2021
Idaho
2 reviews
0 helpful votes
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Exremely Satisfied
February 22, 2021

I have been a Discount Tire customer for decades. In searching for a wheel/tire package for winter tires for a new car purchase I came across positive reviews for the Tire Rack. In researching what was available and prices I was pleasantly surprised to fine considerable price savings on goodyear tires including mounting and balancing on the new wheels. In addition the shipping was included in the price and the service was prompt. Delivery took place 1 business day earlier than originally estimated. Undoubtedly I will be doing business with you again in the future.

Date of experience: February 22, 2021
Pennsylvania
1 review
0 helpful votes
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Terrible customer service!
February 22, 2021

Ordering tires were great, but ASAP tire was absolutely terrible. They wouldn't provide service after i already paid for it. Refused to install my tires because the worker said I had 3 swollen lug nuts which just wasn't true. They stole 3 hours of my life waiting for them to come and install and then didn't do what I paid them for. I still
Have not received my refund.

Date of experience: February 22, 2021
Maryland
1 review
0 helpful votes
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New Tires
February 22, 2021

I needed new tires and wanted to find the max sales price/discounts. However, the tires I found best were not part of a promo or rebate — perhaps there's a clue — good tires don't offer a rebate?

I went with TireRack (first time) because I could order the tires I wanted/needed for a reasonable price, with a good road hazard policy and also have them installed at a preferred service provider.

I was glad to see all the great information on TireRack — on tires, installers, etc.

I'll certainly buy/consider buying from TireRack again.

Date of experience: February 22, 2021
Wisconsin
1 review
0 helpful votes
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Tire Rim Verde
February 22, 2021
Updated review

Rim arrived sooner than expected. I liked that. Mechanic installed rim on car and so far am very happy with it.
Overall a good experience here.

Date of experience: February 22, 2021

We'll see when I get my tire
February 16, 2021
Previous review

We'll see when I get my tire. So far, OK.

Date of experience: February 16, 2021
California
1 review
0 helpful votes
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Easy peasy
February 22, 2021

Shopping for tires and getting them delivered has never been easier! Love the quality

Date of experience: February 22, 2021
Missouri
1 review
0 helpful votes
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Great service
February 22, 2021

Tires were delivered in two days. Great price and service.

Date of experience: February 22, 2021
Arizona
1 review
0 helpful votes
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Dunlop Tires
March 24, 2021

Tires were sent to Walmart. The delivery company left them in the middle of the parking lot. They could have been stolen. Tire Rack should have someone sign for them. A customer informed the Auto center that they saw tires in the parking lot.

Date of experience: February 22, 2021
California
1 review
0 helpful votes
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Easy
February 22, 2021

Easy process to pick a tire based on recommendations, reviews, and specs, get really quick delivery to a shop, and then go for installation.

Date of experience: February 22, 2021
Minnesota
1 review
0 helpful votes
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Great price Great product fast shipping!
February 22, 2021
Updated review

I would give a 5 star but I always have trouble checking out!

Date of experience: February 22, 2021

I would give a 5 star but I always have trouble checking...
February 11, 2021
Previous review

I would give a 5 star but I always have trouble checking out!

Date of experience: February 11, 2021
Georgia
1 review
0 helpful votes
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Great service and price but it took over a week to get what was advertised as much faster. I wish I had just known it was going to take over a week so I did not have to waste my mechanics time.

Date of experience: February 22, 2021

I little confused regarding my order
February 15, 2021
Previous review

I little confused regarding my order

Date of experience: February 15, 2021
New York
1 review
0 helpful votes
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Good experience
February 22, 2021

Happy with your service although your web site could be a lot easier to make purchase

Date of experience: February 22, 2021
Florida
1 review
0 helpful votes
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First Time
February 22, 2021

This was my first time ordering tires online and I was pleasantly surprised at how quick I received them. I was also happy that I was able to chat with a specialist on the an alternate tire for my vehicle. Great Job - Thanks

Date of experience: February 22, 2021
North Dakota
1 review
0 helpful votes
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2009 corvette
February 22, 2021
Updated review

Took me a while to decide which tire to choose because of the tires available for my 2009 Corvette. 44,000 miles on the original Goodyear tires so I decided to go with Goodyear tires. Also, since the car is almost 12 years old I want to replace the tire pressure sensors and they were available at Tire Rack.

Date of experience: February 22, 2021

Took me a while to decide which tire to choose because...
February 16, 2021
Previous review

Took me a while to decide which tire to choose because of the tires available for my 2009 Corvette. 44,000 miles on the original Goodyear tires so I decided to go with Goodyear tires. Also, since the car is almost 12 years old I want to replace the tire pressure sensors and they were available at Tire Rack.

Date of experience: February 16, 2021
Ohio
1 review
0 helpful votes
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Great experience buying from Tire Rack
February 22, 2021
Updated review

Great selection of tires. Charlie provided excellent service in correcting my original tire order.

Date of experience: February 22, 2021

Great selection of tires
February 16, 2021
Previous review

Great selection of tires. Charlie provided excellent service in correcting my original tire order.

Date of experience: February 16, 2021
Pennsylvania
1 review
0 helpful votes
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Excellent
February 22, 2021

Got a great deal on top rated tires for my class. Been buying my tires through tirerack for a few years now and don't intend to stop anytime soon.

Date of experience: February 22, 2021
Pennsylvania
1 review
0 helpful votes
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225/45/16
February 22, 2021
Updated review

Great site. Fast delivery. Great customer service if it is needed.

Date of experience: February 22, 2021

Great site
February 18, 2020
Previous review

Great site

Date of experience: February 18, 2020
New York
1 review
0 helpful votes
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Vredestein Quatrac Pro
February 22, 2021
Updated review

I got what I wanted at a competitive price. Next day shipping!

Date of experience: February 22, 2021

Website and check-out are easy to navigate
February 15, 2021
Previous review

Website and check-out are easy to navigate.
Great amount of information from which I could compare tires and make the right choice for my needs.

Date of experience: February 15, 2021