At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Bought my tires in less than 5 minutes. Delivered to me in 3 days. Doesn't get easier than that
Prompt delivery to Kodiak, Alaska. Ned to have them have them mounted and balanced so I'll let you know how they ride. Thanks
Had a great experience and shopping tires with the company tire rack
The online ordering was terrible since you can't use PayPal and add the tire shaving fee, but it still lets you place the order. So I had to call and give a credit card…. Then they never added the fee and I was shipped a non shaved tire. Called in and was told a new shaved one would be here the next day. It never showed and when I called in again I was told that it never was going to and would be there the next day. I had to drive my long commute an extra day and had to take hours off work to get it fixed to avoid another 40mile trip each way to work. So I lost hours at work and this tire cost me even more.
Easy to find information and the deals are awesome
Ordered Monday and the tire was at my door Tuesday before noon!
Shopping on site is easy and support is always available if needed
Smooth and easy. Tirerack is great and Michelin tires are the best.
Never had a problem ordering from tirerack. Highly recommend them for any tire/wheel related upgrades.
Great experience. No hassles!
Tires were delivered in no time.
Excellent. The only problem I ever had was pandemic related and backordering of tires. Not a problem Tire Rack can impact
Excellent. The only problem I ever had was pandemic related and backordering of tires. Not a problem Tire Rack can impact
Very happy with the tires, the price, the delivery and shopping online with TireRack.
The "recommended installer" - not so much. The receipt for the tires in an email specifically says $78 installation for a set of four. We made no changes to the order, everything went through according to how it's supposed to. When we called the installer after we received confirmation of delivery, they said it would be $150 and would NOT budge from that inflated installation price. Even the manager - gave us some kind of song and dance about going to "lifetime balance, blah, blah, blah." After some discussion we didn't even want this installer putting on the new tire set for fear of a half-assed job, and just went to another place we've gotten tires at before and they put them on for $100 for the set. The TireRack customer service person was very pleasant and offered to help us find another recommended installer - we found one, but used our other tire place to put them on anyway, just wanting to get the insanely simple task of installing 4 tires on to a vehicle behind us. Bottom line, before you hit the purchase button, call the installer and verify the given install price. TireRack needs to come down on renegade installers - like this one.
Love the tire reviews. Very informative.
Fast shipping. Good installer network.
Easily done, website easy to use, fair price and seamless selection, delivery, install
I've seen on OdyClub.com a lot of members went through TireRack to suspension parts in addition to tires. I'm depaxing and lowering my odyssey so I bought H&R Springs, Eibach alignment bolts, KYB shocks (07' front, 10' rear) and 235/50/19 Continental tires. Everything came quick and communication with TireRack was consistent. Very excited on installing these parts.
Very easy to find right tires. Use it every time I buy tires.
I got my tire delivered in less than 24 hours. Great service from Tire Rack
Quick and easy... tire installation was quick and easy with recommended dealer.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.