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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,063
value
26,846
shipping
26,810
quality
27,371
This company responds to reviews on average within 1 day

Instant Feedback

497,720 reviews
New York
1 review
0 helpful votes
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Easy and Efficient
August 8, 2021

Bought my tires in less than 5 minutes. Delivered to me in 3 days. Doesn't get easier than that

Date of experience: August 8, 2021
Alaska
1 review
0 helpful votes
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Great!
August 8, 2021

Prompt delivery to Kodiak, Alaska. Ned to have them have them mounted and balanced so I'll let you know how they ride. Thanks

Date of experience: August 8, 2021
Florida
1 review
0 helpful votes
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I like the quality
August 8, 2021

Had a great experience and shopping tires with the company tire rack

Date of experience: August 8, 2021
Utah
1 review
0 helpful votes
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Multiple mess ups delayed my order and satisfaction
September 7, 2021
Updated review

The online ordering was terrible since you can't use PayPal and add the tire shaving fee, but it still lets you place the order. So I had to call and give a credit card…. Then they never added the fee and I was shipped a non shaved tire. Called in and was told a new shaved one would be here the next day. It never showed and when I called in again I was told that it never was going to and would be there the next day. I had to drive my long commute an extra day and had to take hours off work to get it fixed to avoid another 40mile trip each way to work. So I lost hours at work and this tire cost me even more.

Date of experience: August 8, 2021

Easy to find information and the deals are awesome
May 24, 2020
Previous review

Easy to find information and the deals are awesome

Date of experience: May 24, 2020
Nevada
1 review
0 helpful votes
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Fast Delivery!
August 8, 2021

Ordered Monday and the tire was at my door Tuesday before noon!

Date of experience: August 8, 2021
Minnesota
1 review
0 helpful votes
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Love Tire Rack
August 8, 2021

Shopping on site is easy and support is always available if needed

Date of experience: August 8, 2021
Tennessee
1 review
0 helpful votes
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TireRack+Michelin = peace of mind
August 8, 2021
Updated review

Smooth and easy. Tirerack is great and Michelin tires are the best.

Date of experience: August 8, 2021

Smooth and easy
August 2, 2021
Previous review

Smooth and easy. Tirerack is great!

Date of experience: August 2, 2021
Nebraska
1 review
0 helpful votes
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Fast shipping
August 8, 2021
Updated review

Never had a problem ordering from tirerack. Highly recommend them for any tire/wheel related upgrades.

Date of experience: August 8, 2021

Fast shipping
February 22, 2021
Previous review

Fast shipping

Date of experience: February 22, 2021
New York
1 review
0 helpful votes
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Go Tire rack!
August 8, 2021
Updated review

Great experience. No hassles!
Tires were delivered in no time.

Date of experience: August 8, 2021

Great experience
August 1, 2021
Previous review

Great experience. No hassles!

Date of experience: August 1, 2021
Virginia
1 review
0 helpful votes
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Pandemic tires
August 8, 2021
Updated review

Excellent. The only problem I ever had was pandemic related and backordering of tires. Not a problem Tire Rack can impact

Date of experience: August 8, 2021

Excellent
August 1, 2021
Previous review

Excellent. The only problem I ever had was pandemic related and backordering of tires. Not a problem Tire Rack can impact

Date of experience: August 1, 2021
Missouri
1 review
0 helpful votes
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The installer
August 8, 2021

Very happy with the tires, the price, the delivery and shopping online with TireRack.
The "recommended installer" - not so much. The receipt for the tires in an email specifically says $78 installation for a set of four. We made no changes to the order, everything went through according to how it's supposed to. When we called the installer after we received confirmation of delivery, they said it would be $150 and would NOT budge from that inflated installation price. Even the manager - gave us some kind of song and dance about going to "lifetime balance, blah, blah, blah." After some discussion we didn't even want this installer putting on the new tire set for fear of a half-assed job, and just went to another place we've gotten tires at before and they put them on for $100 for the set. The TireRack customer service person was very pleasant and offered to help us find another recommended installer - we found one, but used our other tire place to put them on anyway, just wanting to get the insanely simple task of installing 4 tires on to a vehicle behind us. Bottom line, before you hit the purchase button, call the installer and verify the given install price. TireRack needs to come down on renegade installers - like this one.

Date of experience: August 8, 2021
Indiana
1 review
0 helpful votes
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Always good service from Tire Rack
August 8, 2021

Love the tire reviews. Very informative.
Fast shipping. Good installer network.

Date of experience: August 8, 2021
Missouri
1 review
0 helpful votes
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Great products, delivery
August 8, 2021
Updated review

Easily done, website easy to use, fair price and seamless selection, delivery, install

Date of experience: August 8, 2021

Easily done
August 1, 2021
Previous review

Easily done

Date of experience: August 1, 2021
California
1 review
0 helpful votes
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2010 Honda Odyssey DePax
August 8, 2021

I've seen on OdyClub.com a lot of members went through TireRack to suspension parts in addition to tires. I'm depaxing and lowering my odyssey so I bought H&R Springs, Eibach alignment bolts, KYB shocks (07' front, 10' rear) and 235/50/19 Continental tires. Everything came quick and communication with TireRack was consistent. Very excited on installing these parts.

Date of experience: August 8, 2021
Tennessee
1 review
0 helpful votes
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Great service
August 8, 2021
Updated review

Very easy to find right tires. Use it every time I buy tires.

Date of experience: August 8, 2021

Very easy to find right tires
August 1, 2021
Previous review

Very easy to find right tires.

Date of experience: August 1, 2021
Florida
1 review
0 helpful votes
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Fast delivery
August 8, 2021

I got my tire delivered in less than 24 hours. Great service from Tire Rack

Date of experience: August 8, 2021
Louisiana
1 review
0 helpful votes
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Great experience
August 8, 2021
Updated review

Quick and easy... tire installation was quick and easy with recommended dealer.

Date of experience: August 8, 2021

Quick and easy
August 1, 2021
Previous review

Quick and easy

Date of experience: August 1, 2021
North Carolina
1 review
0 helpful votes
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Goodyear
August 8, 2021

Really pleasant transaction with the web site and price

Date of experience: August 8, 2021
Texas
1 review
0 helpful votes
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Excellent
August 8, 2021

Easy to navigate, great selection, simple help and self help options.

Date of experience: August 8, 2021
Georgia
2 reviews
0 helpful votes
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Super
August 8, 2021

Easy to deal with customer service and they knew what I needed n got it done.

Date of experience: August 8, 2021