At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
5 stars- great website, easy ordering, easy to arrange a local installer, top quality product (no seconds), economical guaranteed local installation.
The online ordering and delivery process was superb and efficient!
They had exactly what I needed at a fair price. Shipped on time, and all went smoothly. I'm a long time customer. Highly recommend!
Ordered tires from the website and it was super easy and the price was outstanding.
Cheap and easy pick up. Awkward pulling up to the pick up spot in a car.
Very helpful advice from Clancy. I originally picked out a wheels/tires combo for my wife's subaru outback. I have never ordered a wheel tire combo for this vehicle, so I called in to ask with some advice and make sure there were no issues. Luckily, Clancy was able to help me and guide me in the right direction because the original wheels I picked out would have caused some rubbing issues when turning. I picked out a new set based on the guidelines he gave me. No issues at all after installation.
Quick slick interface, quick ship, good price, free shipping
Easy to use friendly staff. Like the product and free road hazard protection.
I like the options. And the free shipping right to my home.
I like the options. And the free shipping right to my home.
Pretty quick and easy, I had no difficulties operating the site either.
Had a wide selection of available products. Within reasonable build date of construction. Arrived super fast despite it being an international order.
Will definitely do business in the future.
The process was easy, and you agree to sell without knowing vehicle info.
The process was easy, and you agree to sell without knowing vehicle info.
First time ordering tires online, I'm impressed. The delivery was fast. It's great as well to have options in regarda to installers may it be mobile or an actual shop.
The website was very easy and helpful to use to find the right tire for my car!
The website was very easy and helpful to use to find the right tire for my car!
Super easy great price on time where I wanted it thank you
The customer weep was very helpful. He consulted with his team of wheel size fitting experts to send the correct size wheel for my 2021 Ford Bronco.
Went online, found my tire size, chose 4 tires, paid, and they were delivered the next day to my installer. Could not have imagined a better tire buying experience.
Nice to have payment options such as affirm and PayPal
Nice to have payment options such as affirm and PayPal
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.