At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Very satisfied on ordering process and delivery time
Easy site navigation, good pricing and fast shipping. Thanks again!
Makes shopping for tires easier. Great deals on the best brands of tires. Cuts out the middle man and wool help you save hundreds of dollars.
Great website and easy to use. I like that you can view them on your chosen vehicle
I looked on line and found what i was looking for.
Was real easy to order and they arrived quick
I enjoyed the reviews and feedback that was left and it helped make my decision
I've never bought tires before, but Tire Rack made it fast and easy. I was able to order them and have them shipped to the shop that would install them. I would recommend to anyone.
Hi I have received the breakdowns but they are the wrong phone and I need them returned and exchanged overall experience was all right other than the wrong part
Buying tires from you, very good info, testing, etc. Received a lot of good info from a EMAIL I SENT TO YOU AND RECEIVED BACK QUICKLY.
Ok, have not as yet received but will receive in 2 days
Great experience everything went as it should be. Quality website, easy to move around it
Very easy process. Tires were brand new and great quality, they look great on my car.
Received quickly which was awesome but one tire was from 2020 and one from 2018. The only reason I did not return it is my tire guy said it was fine. Disappointed that I did not receive 2 of the same year tire or newer
Good experience buying installing and Continental is great
Everything was good only thing that was a little annoying is that there was a price drop right after I purchased tires and they said they couldn't do anything about it.
Daniel, we're sorry to hear your experience with us was not to your satisfaction! A member of our team will be reaching out to you. We'd like to look into this and try to help.
Nice pictures of my purchase... quick/easy to check out(no advetisements/side-tracks) when placing my order... Great!
Nice pictures of my purchase... quick/easy to check out(no advetisements/side-tracks) when placing my order... Great!
Easy to find exactly what I was looking for. My options came down to three tires. Spoke with a Tire Rack consultant and made an informed decision based on his recommendation and user reviews of the product. Shipped quickly and received two days later.
Always enjoy shopping at the Tire Rack. Best products, shipped quickly
Always enjoy shopping at the Tire Rack. Best products, shipped quickly
Fast quick transaction and quick shipping. Very easy transaction
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
Sergey, to start a return please call into customer service at 888-541-1777 extension 4360.