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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,069
value
26,896
shipping
26,860
quality
27,421
This company responds to reviews on average within 1 day

Instant Feedback

498,448 reviews
Virginia
1 review
0 helpful votes
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Trust worthy
August 22, 2021

I order a wheel Rrim to fit a 2020 Honda Hybrid Accord. I was pleased with TireRack knowledge, and follow up. After i ordered my rim, i called asking about a jack for it. I told the man they was taking care of me, that our local Hoda dealer parts dept. told me it would take a "special jack" Your representative put me on hold and checked with one of the Honda dealers ya'll work with, and you said you had a close working relationship with the Honda people. When he came back on the phone he told me the Honda people said it was not true, there was no special jack for it. As it turned out, i did not buy a jack from you. I ended up getting one from a junk yard for $20.

Over all i was very satisfied with your service, and i would use you in the future, and i would highly recommend my friends to do the same.

Thank you, Donald M. Keys

Date of experience: August 22, 2021
Wisconsin
1 review
0 helpful votes
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Nice Tires
August 22, 2021

Very timely delivery and quality of tires is high. I do however feel that a cheaper price, just a tad even, would make a better experience. 970 dollars for 4 tires I'll probably replace in like a year is a little expensive but nice tires.

Date of experience: August 22, 2021
Pennsylvania
1 review
0 helpful votes
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GREAT! Experience tell everyone you know this how to buy tires

Date of experience: August 22, 2021
Alabama
1 review
0 helpful votes
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Fast delivery
August 22, 2021

Next day delivery & quality tire. Good business...

Date of experience: August 22, 2021
Georgia
1 review
0 helpful votes
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Affordable and Fast
August 22, 2021
Updated review

Website is easily navigated and product descriptions are easily understood

Date of experience: August 22, 2021

Website is easily navigated and product descriptions...
August 16, 2021
Previous review

Website is easily navigated and product descriptions are easily understood

Date of experience: August 16, 2021
Ohio
1 review
0 helpful votes
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We'll done
August 22, 2021
Updated review

You guys are the best! Excellent customer service and one day delivery.

Date of experience: August 22, 2021

You guys are the best!
October 5, 2020
Previous review

You guys are the best!

Date of experience: October 5, 2020
Utah
1 review
0 helpful votes
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Quick shipping.
August 22, 2021

They had what I needed in stock, and I had my tires the next day. They were a little more expensive than I thought a little tire like that should be, but that's probably more Dunlop than Tire Rack.

Date of experience: August 22, 2021
Rhode Island
1 review
0 helpful votes
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Tire rack is the best
August 22, 2021

I'm lucky enough to be able to mount and balance my own tires, so I save a lot compared to going to a tire shop. Plus the 40 dollar pickup discount is great too if you live close to their warehouse like I do. Great selection and I found a great tire in the price point I wanted to pay.

Date of experience: August 22, 2021
California
1 review
0 helpful votes
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The best
August 22, 2021
Updated review

Very easy mobile site to use. By far the best site to use for buying tires

Date of experience: August 22, 2021

Very easy mobile site to use
August 16, 2021
Previous review

Very easy mobile site to use

Date of experience: August 16, 2021
Ohio
1 review
0 helpful votes
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Great Experience
August 22, 2021

I will never wait, overpay and be frustrated with buying tires again. It was easy, informative and price competitive. Having the delivery and installation on my time frame and at my house and not a dealership meant everything. Ryan the technician really understands the process and expedited the installation of four tires and balancing in under 45 minutes at my house on my timeline!

Date of experience: August 22, 2021
Indiana
1 review
0 helpful votes
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EXCELLENT TRANSACTION
August 22, 2021
Updated review

Easy to use- just a few minutes to order tires, selected store close by to be delivered to and then in a day or two they were arrived and professionally installed

Date of experience: August 22, 2021

Easy to use
August 16, 2021
Previous review

Easy to use

Date of experience: August 16, 2021
Florida
1 review
0 helpful votes
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Easy to order
August 22, 2021
Updated review

Great. Tire easy to find and location of an installer

Date of experience: August 22, 2021

Great
August 15, 2021
Previous review

Great. Tire easy to find and location of an installer

Date of experience: August 15, 2021
Hawaii
1 review
0 helpful votes
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New Summer Tires
August 22, 2021

Ordered a set of Bridgestone Potenza S04 Pole Position Tires. Price was excellent shipping went well. Installation price by recommended installer was not what was listed on the website but so far installation was done right. Probably need to screen the recommended installers for current installation cost so customers don't encounter any unforeseen charges.

Date of experience: August 22, 2021
Mississippi
1 review
0 helpful votes
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Satisfied customer
August 22, 2021
Updated review

Third time I have used Tirerack. Always great service in a timely manner.

Date of experience: August 22, 2021

Third time I have used Tirerack
August 16, 2021
Previous review

Third time I have used Tirerack. Always great!

Date of experience: August 16, 2021
Ohio
1 review
0 helpful votes
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Awesome
August 22, 2021
Updated review

Easy! Fast! Painless! And affordable! Great two day delivery.

Date of experience: August 22, 2021

Easy!
August 15, 2021
Previous review

Easy!

Date of experience: August 15, 2021
Indiana
2 reviews
0 helpful votes
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Great buying experience
August 22, 2021
Updated review

Gill was a great help! She got the order sorted and answered all of my questions.

Date of experience: August 22, 2021

Gill was a great help!
August 16, 2021
Previous review

Gill was a great help!

Date of experience: August 16, 2021
North Carolina
1 review
0 helpful votes
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Chat, order, receive on time!
August 22, 2021
Updated review

Great chat support, easy to place order. Delivery as promised. Satisfied and no complaints.

Date of experience: August 22, 2021

Great chat support, easy to place order
August 16, 2021
Previous review

Great chat support, easy to place order.

Date of experience: August 16, 2021
Florida
1 review
0 helpful votes
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Amazing
August 22, 2021
Updated review

Quick and easy shopping and super fast shipping.
Fitment page was incredibly helpful.

Date of experience: August 22, 2021

Quick and easy
August 16, 2021
Previous review

Quick and easy

Date of experience: August 16, 2021
Florida
1 review
0 helpful votes
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Awesome
August 22, 2021
Updated review

Found need tires asap. Price is really good. Weill wait on the shipping experience to grade if it's 5 star.

Date of experience: August 22, 2021

Found need tires asap
August 16, 2021
Previous review

Found need tires asap. Price is really good. Weill wait on the shipping experience to grade if it's 5 star.

Date of experience: August 16, 2021
New York
1 review
0 helpful votes
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We had a great experience with the rep who helped us online

Date of experience: August 22, 2021