At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
I order a wheel Rrim to fit a 2020 Honda Hybrid Accord. I was pleased with TireRack knowledge, and follow up. After i ordered my rim, i called asking about a jack for it. I told the man they was taking care of me, that our local Hoda dealer parts dept. told me it would take a "special jack" Your representative put me on hold and checked with one of the Honda dealers ya'll work with, and you said you had a close working relationship with the Honda people. When he came back on the phone he told me the Honda people said it was not true, there was no special jack for it. As it turned out, i did not buy a jack from you. I ended up getting one from a junk yard for $20.
Over all i was very satisfied with your service, and i would use you in the future, and i would highly recommend my friends to do the same.
Thank you, Donald M. Keys
Very timely delivery and quality of tires is high. I do however feel that a cheaper price, just a tad even, would make a better experience. 970 dollars for 4 tires I'll probably replace in like a year is a little expensive but nice tires.
GREAT! Experience tell everyone you know this how to buy tires
Next day delivery & quality tire. Good business...
Website is easily navigated and product descriptions are easily understood
Website is easily navigated and product descriptions are easily understood
You guys are the best! Excellent customer service and one day delivery.
They had what I needed in stock, and I had my tires the next day. They were a little more expensive than I thought a little tire like that should be, but that's probably more Dunlop than Tire Rack.
I'm lucky enough to be able to mount and balance my own tires, so I save a lot compared to going to a tire shop. Plus the 40 dollar pickup discount is great too if you live close to their warehouse like I do. Great selection and I found a great tire in the price point I wanted to pay.
Very easy mobile site to use. By far the best site to use for buying tires
I will never wait, overpay and be frustrated with buying tires again. It was easy, informative and price competitive. Having the delivery and installation on my time frame and at my house and not a dealership meant everything. Ryan the technician really understands the process and expedited the installation of four tires and balancing in under 45 minutes at my house on my timeline!
Easy to use- just a few minutes to order tires, selected store close by to be delivered to and then in a day or two they were arrived and professionally installed
Great. Tire easy to find and location of an installer
Ordered a set of Bridgestone Potenza S04 Pole Position Tires. Price was excellent shipping went well. Installation price by recommended installer was not what was listed on the website but so far installation was done right. Probably need to screen the recommended installers for current installation cost so customers don't encounter any unforeseen charges.
Third time I have used Tirerack. Always great service in a timely manner.
Third time I have used Tirerack. Always great!
Easy! Fast! Painless! And affordable! Great two day delivery.
Gill was a great help! She got the order sorted and answered all of my questions.
Great chat support, easy to place order. Delivery as promised. Satisfied and no complaints.
Great chat support, easy to place order.
Quick and easy shopping and super fast shipping.
Fitment page was incredibly helpful.
Found need tires asap. Price is really good. Weill wait on the shipping experience to grade if it's 5 star.
Found need tires asap. Price is really good. Weill wait on the shipping experience to grade if it's 5 star.
We had a great experience with the rep who helped us online
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.