At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
I really liked the idea that you ship directly to my installer
I had an awesome experience with the representative and he helped me make a great decision for my purchase!
Excellent Platform, fast delivery.
More than expected
As usual punctual and efficient. They do what they say. Never disappointed. Thanks. Car is up and running. Piece of mind for the next few years
Great service and help by Live Chat. Easy to use website.
Great service and help by Live Chat. Easy to use website.
Great selection. Easy to use website. Easy instructions.
Great selection. Easy to use website. Easy instructions.
Excellent transaction and preferred installer was great
Needed to reroute my tires at the last minute and was able to do that with very the help of great customer service reps. Very easy pick up at the warehouse.
Ordered a tire and wheel package on Monday 6pm and received them Wednesday as promised. Great service great product.
Great experience, ease of choice, fair price, fast shipping. Could ask for nothing better.
As always tire rack doesn't cease to amaze me, quality tires awesome prices shipped right to my door, though I probably should have shipped them to a reputable tire place so I could have them mounted... next time
Absolutely amazing tires. Completely changed the feel of my ride. The wheels look sexy and attractive for about 120 each it's a damn good deal.
Like the 2 yr road hazard insurance. 2014 bmw 335i m sport. This car was not built to withstand Jersey potholes
Bought two tires for my wife car. Good value and very fast delivery.
Alway happy with tire rack. For every car I have owned and my parents cars as well. Don't get hustled shop tire rack.
Alway happy with tire rack. For every car I have owned and my parents cars as well. Don't get hustled shop tire rack.
Quick, precise, easy. They even accommodated a return due to my error.
Great customer service. Good prices. Fast shipping.
Easy to shop. Prompt shipping. Reasonable price. Good customer support.
Great customer service and fast delivery! Good advice from sales person.
Have ordered many sets of tires and never been disappointed
Have ordered many sets of tires and never been disappointed
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.