business logo of Tire Rack

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
grey star
grey star
grey star
grey star
grey star

Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,070
value
26,913
shipping
26,877
quality
27,438
This company responds to reviews on average within 1 day

Instant Feedback

498,659 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow joshua R.
Unfollow joshua R.
Send Message
Share Review
Report Review

Tires
August 24, 2021
Updated review

Love it fast free shipping great prices. Great company with excellent customer service support. Always provide tracking #s

Date of experience: August 24, 2021

Love it fast free shipping great prices
December 13, 2020
Previous review

Love it fast free shipping great prices

Date of experience: December 13, 2020
California
1 review
0 helpful votes
Follow Massoud A.
Unfollow Massoud A.
Send Message
Share Review
Report Review

Excellent sevice
August 24, 2021
Updated review

Amazon prime of tires! Wide variety of choices and next day delivery

Date of experience: August 24, 2021

Amazon prime of tires!
November 24, 2020
Previous review

Amazon prime of tires!

Date of experience: November 24, 2020
Georgia
1 review
0 helpful votes
Follow Paul K.
Unfollow Paul K.
Send Message
Share Review
Report Review

PayPal is a plus, easy to find the tire that I wanted

Date of experience: August 24, 2021

PayPal is a plus, easy to find the tire that I wanted
August 17, 2021
Previous review

PayPal is a plus, easy to find the tire that I wanted

Date of experience: August 17, 2021
Vermont
1 review
0 helpful votes
Follow Eric W.
Unfollow Eric W.
Send Message
Share Review
Report Review

Good shopping experience
August 24, 2021

Was able to find what seems like a quality tire for my 2014 Chevy Silverado 1500 4WD.
Price was good enough that my local mechanic said to order them.

Date of experience: August 24, 2021
Wisconsin
1 review
0 helpful votes
Follow Wesley B.
Unfollow Wesley B.
Send Message
Share Review
Report Review

A+ every time!
August 24, 2021

I always use tire rack! Never and issues getting exactly what i want delivered to my house.

Date of experience: August 24, 2021
Ohio
1 review
0 helpful votes
Follow Stephen D.
Unfollow Stephen D.
Send Message
Share Review
Report Review

Great deal and fast shipping
August 24, 2021

I failed my safety inspection for low tire tread and didn't like local tire prices. I checked TireRack as a last resort and was surprised to see how quickly I could receive my tires -- in time to have them installed to pass the inspection. The selection was amazing and I got a great set of tires for much less than locally! Very pleased and will use TireRack in the future.

Date of experience: August 24, 2021
Arizona
1 review
0 helpful votes
Follow Miguel A.
Unfollow Miguel A.
Send Message
Share Review
Report Review

Excellent job
August 24, 2021

Excellent excellent excellent excellent excellent good job.

Date of experience: August 24, 2021
New Jersey
1 review
0 helpful votes
Follow Meng C.
Unfollow Meng C.
Send Message
Share Review
Report Review

You use Tire Rack because you want a wide selection of tires and you want those tires delivered to your shop without any hassle. There might be a slightly cheaper deal elsewhere, but the ease of shopping and peace of mind through Tire Rack can't be beat.

Date of experience: August 24, 2021
Ohio
1 review
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Send Message
Share Review
Report Review

914 tires
August 24, 2021

Lots of tires in the size I needed. So it took time to narrow down candidates

Date of experience: August 24, 2021
Texas
1 review
0 helpful votes
Follow John P.
Unfollow John P.
Send Message
Share Review
Report Review

No shop needed
August 24, 2021
Updated review

This service and website are awesome! The free mounting and balancing when purchasing rims and tires is an AMAZING addition.

Date of experience: August 24, 2021

This service and website are awesome!
August 18, 2021
Previous review

This service and website are awesome!

Date of experience: August 18, 2021
New Mexico
1 review
0 helpful votes
Follow Florencio P.
Unfollow Florencio P.
Send Message
Share Review
Report Review

Tires
August 24, 2021
Updated review

Great experience! Would purchase again and recommend to family and friends.

Date of experience: August 24, 2021

Have ordered before and always have best prices
August 17, 2021
Previous review

Have ordered before and always have best prices.

Date of experience: August 17, 2021
Ohio
1 review
0 helpful votes
Follow Ron J.
Unfollow Ron J.
Send Message
Share Review
Report Review

Delivery time
August 24, 2021

Ordered tires on a Wednesday. Excited to see/learn that they were being shipped from NV and going to UT the next day. The next day, saw there was a "delay". Easily accepted. The following day, Friday, the tires were due to be delivered by 12:30pm. Wonderful. Once 12:30pm had come and gone and no tires had arrived, I activated 'Live Chat' and started asking a bunch of questions. No true explanation was given for the delay, but a promise to look into it was made.
The tires were finally delivered on Monday.

Date of experience: August 24, 2021
Texas
1 review
0 helpful votes
Follow Ronnie F.
Unfollow Ronnie F.
Send Message
Share Review
Report Review

Fast shipping for current times
August 24, 2021
Updated review

You have everything thing im looking for with a great vehicle specific look up system.

Date of experience: August 24, 2021

The parts for the job
August 22, 2021
Previous review

The parts catalog was detailed and informative so what I ordered should work. Have yet to put them on untill my second order of pads come in. That was on me not thinking about it at the time.

Date of experience: August 22, 2021

You have everything thing im looking for with a great...
August 16, 2021
Previous review

You have everything thing im looking for with a great vehicle specific look up system.

Date of experience: August 16, 2021
New York
1 review
0 helpful votes
Follow Michelle H.
Unfollow Michelle H.
Send Message
Share Review
Report Review

Tire Rack continues to ‘deliver'
August 24, 2021
Updated review

Tire Rack continues to be the best price, service, and way to buy wheels and tires. They are also doing better at improving in all areas. They were the best and want to stay the best. Every other company falls short.

Date of experience: August 24, 2021

Tire Rack continues to be the best at ALL things wheels...
August 18, 2021
Previous review

Tire Rack continues to be the best at ALL things wheels and tires. A dependable source for buying wheels and tires.

Date of experience: August 18, 2021
Pennsylvania
1 review
0 helpful votes
Follow James G.
Unfollow James G.
Send Message
Share Review
Report Review

Contact your installer first
August 24, 2021
Updated review

(Tire Rack should advise buyers about this) The installer i selected was surprised by the delivery of my tire, and seemed annoyed he hadn't been notified beforehand. He wouldn't give me an appointment to install the tires sooner than two weeks. I'm driving on a run-flat, so that's a problem for me. So you should be sure you contact your installer before ordering. Otherwise, buying was smooth & delivery was fast

Date of experience: August 24, 2021

Smooth transaction
August 17, 2021
Previous review

Smooth transaction

Date of experience: August 17, 2021
Maryland
2 reviews
0 helpful votes
Follow Andrew P.
Unfollow Andrew P.
Send Message
Share Review
Report Review

Always a good experience
August 24, 2021

Great prices and fast shipping! Site is also very easy to use and navigate.

Date of experience: August 24, 2021
Puerto Rico
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Send Message
Share Review
Report Review

Very Good
August 24, 2021

Nice products and fast delivery service. I could combine all 4 tires even when are from different size but same brand

Date of experience: August 24, 2021
Georgia
1 review
0 helpful votes
Follow placido C.
Unfollow placido C.
Send Message
Share Review
Report Review

Good service overall
August 24, 2021

Very satisfied with the service. Fast delivery and good price on the tires

Date of experience: August 24, 2021
Florida
1 review
0 helpful votes
Follow Lawrence M.
Unfollow Lawrence M.
Send Message
Share Review
Report Review

The ONE
August 24, 2021

I was in FL staying at an Airbnb. I own a new 21 Ram Laramie. I ran over a dead animal in the middle of the street. One of the bones punctured my tire. I went to 5 tire shops not one carried my tire type. I went on Tire Rack, ordered the tire and had it next day. Can't say enough good things. Thanks.

Date of experience: August 24, 2021
New York
1 review
0 helpful votes
Follow Pete Y.
Unfollow Pete Y.
Send Message
Share Review
Report Review

Truck tires
August 24, 2021

Ordered replacement tires for truck. Good selection & prices, quick delivery time.

Date of experience: August 24, 2021