On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very convenient, takes the guess work out of everything. Extremely happy. Will continue to do business with tire rack.
Tires are great. I received mine less than 48 hours after I ordered.
Same tires that are on the 2013 Lincoln MKX, tires feel good, tires are good riding, firm handling yet soft ride.
Great site. You get to see the how the rims look on YOUR vehicle. What a great feature.
Great product fast shipping. Competitive prices and no hassle in the transaction
Clean order site, remembers my car make, address, other specs. Makes ordering tires super easy. Best thing about this is that shipping time has only been 3 days. By the time I schedule an appt to get the tires installed, they're sitting at dealer ready for installation!
Happy with tire rack. This is my 4th or 5th order with you.
As always, no issue with fitment and perfectly balanced! Not to mentioned they arrived within 3 days of ordering!
Great selection and prices and great delivery time frame
Quick and easy purchase and shipping. Would definitely recommend.
Personalized service was excellent. I will recommend Tire Rack to others.
Thanks for everything. The quick delivery is almost unbelievable. Had the tires just in time
Excellent in all areas, actually seemed too easy. Total process from search to receiving took less than three business days
I keep trying to reset my password but never receive the reset email.
I keep trying to reset my password but never receive the reset email.
Needed some specialty, classic car tires. Only three places carried them. One was out of stock and the other wanted to charge over $100 to ship them. Tire Rack had a good price, shipped them extremely fast and had a list of installers in my area.
Their webb site is excellent. Not only is it easy to find what you need and make the purchase, they go a step further and test and review the tires. You can make an educated decision.
Easy to use, great prices.
Product arrived when and as expected
Friendly and helpful. And very thorough knowledge, of course.
Good delivery service, received tires in 2 days after order. I brought the same two tires less than 6 months ago but these tires were about $15 more each.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.