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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Tires came quick. Were in stock and cheaper than the local tire store.
Real smooth and simple process. Tons of tires to choose from and the price was right.
I was buying windshield wipers from Tire Rack for years, same model. This time it was not there! I found my wipers though other website available from Tire Rack.
I have been shopping around for 2 months for tires, and tire rack was the best deal I found
My purchase experience was great and I choose a local installer that was a preferred provider with ease.
I was able to book the install over the phone for Tuesday afternoon@ 3:30, but when I got there they told my it was on their books for Wednesday@4. I was frustrated, but came back Wednesday@ 4. When I got there Wednesday 10 minutes early the installer took my keys and by 4:15 I could see my car on the lift. Then I started to wait and wait and wait. The shop closed at 6pm, and at 6:15 my car was still up on the lift with no tires. They came out an told me not to worry the tech was still there and would finish my car before he went home. At 6:45 they had my car down and gave me my keys back.
The recommended location was convenient in location but seemed very dysfunctional.
Been buying from Tire rack for many years. Great prices, very fast shipping.
Been buying from Tire rack for many years. Great prices, very fast shipping.
Very good experience. Orders came in a timely manner and the help desk was super helpful.
Better product than local auto parts stores in my town.
I have ordered tires previously from your website. Very user friendly.
I have ordered tires previously from your website. Very user friendly.
Thank You! The process is very simple and precise. The website is very user friendly and straight forward. Indicate what you want, in return; you get a quality selection, budget friendly pricing with prompt and accurate delivery service.
I ask for the tires to be delivered to tire choice but they got sent to Mr. Tire instead.
Very smooth purchasing process. I look forward to buying from Tire Rack in the near future.
Excellent service 10 stars will recommended to friends and family
Very easy to find. Good deal! Tires were delivered on time.
Super helpful information on site - I'm a big believer in crowd sourced information so tons of reviews is a very important feature. Always a good selection and fair (or great) prices, very fast shipping.
It was easy to find the tires for my car and you guys are great help
Love the options and resources for sizing tire. Prices are great since they included the road side assistance.
Love the options and resources for sizing tire.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.