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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,071
value
26,929
shipping
26,894
quality
27,454
This company responds to reviews on average within 1 day

Instant Feedback

498,861 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Exceptional Service and Price.
August 26, 2021
Updated review

Tyson's recommendation was helpful in choosing the right tires

Date of experience: August 26, 2021

Tyson's recommendation was helpful
November 15, 2019
Previous review

Tyson's recommendation was helpful

Date of experience: November 15, 2019
Texas
1 review
0 helpful votes
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Great Stuff
August 26, 2021

I was really unsure of where to buy my next selección of tires but TireRack made it pretty clear and easy to choose from. They did have a wider variety of tires and had my sizes in stock. Unfortunately the tires i really wanted were out of stock but I got some other ones that were a bit superior, so no loss there. Great tires and great price and it also helps that the shipping was quite fast. Thanks guys!

Date of experience: August 26, 2021
Florida
1 review
0 helpful votes
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Only place
August 26, 2021
Updated review

I looked everywhere for this tire. Finally after searching everywhere the only place that had the exact tire I needed was tire rack

Date of experience: August 26, 2021

I looked everywhere for this tire
August 20, 2021
Previous review

I looked everywhere for this tire. Finally after searching everywhere the only place that had the exact tire I needed was tire rack

Date of experience: August 20, 2021
New Hampshire
1 review
0 helpful votes
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Great customer service!
August 26, 2021
Updated review

Always a great experience! Great selection, prices and knowledgeable reviews on tires. Delivery has always been quick. Unfortunately, this time, in my haste and doing a bunch of things at the same time, I mistakenly ordered the wrong size. When it was discovered by my installer, I immediately called customer service and they arranged for a pickup to return the wrong soze tires, got m over to sales and ordered the correct size. All this only took about 5 minutes! Amazing. Very happy with their attention to customer satisfaction. Thank you!

Date of experience: August 26, 2021

Always a great experience!
August 20, 2021
Previous review

Always a great experience! Great selection, prices and knowledgeable reviews on tires.

Date of experience: August 20, 2021
New Jersey
1 review
0 helpful votes
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On the Road Again
August 26, 2021
Updated review

Fast shipping & customer service. Now I have the only four tires of this size in the State if Hawai'i. Mahalo!

Date of experience: August 26, 2021

Fast shipping
August 20, 2021
Previous review

Fast shipping. Thanks!

Date of experience: August 20, 2021
Florida
1 review
0 helpful votes
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Lexus IS 250
August 26, 2021

Great, ordered tires and a couple days later installed in my driveway.

Date of experience: August 26, 2021
California
1 review
0 helpful votes
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Exceptional, 1st time trying mobile service, professional and ridiculously quick

Date of experience: August 26, 2021
Minnesota
1 review
0 helpful votes
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Review
August 26, 2021

Great experience. Quality tires. Website was user friendly

Date of experience: August 26, 2021
New Jersey
1 review
0 helpful votes
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We have a winner
August 26, 2021
Updated review

Puts tire shopping information at your fingertips - tire specs, reviews, ratings, Add prompt service and free shipping and we have a winner.

Date of experience: August 26, 2021

Puts tire shopping information at your fingertips
August 19, 2021
Previous review

Puts tire shopping information at your fingertips - tire specs, reviews, ratings, Add prompt service and free shipping and we have a winner.

Date of experience: August 19, 2021
California
1 review
0 helpful votes
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Tires
August 26, 2021
Updated review

I was able to select a tire based on my preferences

Date of experience: August 26, 2021

I was able to select a tire based on my preferences
May 25, 2020
Previous review

I was able to select a tire based on my preferences

Date of experience: May 25, 2020
Pennsylvania
1 review
0 helpful votes
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Replacing OEM
August 26, 2021
Updated review

I always use tire rack… best place for research, availability and pricing.

Date of experience: August 26, 2021

I always use tire rack… best place for research, availabilit...
August 20, 2021
Previous review

I always use tire rack… best place for research, availability and pricing.

Date of experience: August 20, 2021
Ohio
2 reviews
0 helpful votes
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Winter Tires
August 26, 2021
Updated review

Decent selection of tires and wheels. I wish they had a selection of plain steel wheels. Overall pleased with the site and information on tires. Could use more details on the wheels. UPS delivery tracking not that great. If I knew when they were coming I could have opened my garage door for them to deposit the tires rather than leaving them at my front door and then I have to move them to the garage.

Date of experience: August 26, 2021

Good selection of tires and wheels and easy to navigate...
August 20, 2021
Previous review

Good selection of tires and wheels and easy to navigate the site.

Date of experience: August 20, 2021
Texas
1 review
0 helpful votes
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Quang tran
August 26, 2021

Easy to order fast shipping that why I chose tires racks

Date of experience: August 26, 2021
Georgia
1 review
0 helpful votes
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Kinda clunky entering Credit Card info…might be cool if the delivery zip code featured into the recommended tires (i. E. northern zip codes = better snow traction, southeastern = better water traction, western = better heat tolerance, etc. somewhat disappointed that not all tires have a complete set of ratings …speed/wear/ traction, etc.

Date of experience: August 26, 2021

Kinda clunky entering CC info
June 15, 2021
Previous review

Kinda clunky entering CC info

Date of experience: June 15, 2021
Illinois
1 review
0 helpful votes
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Quick n easy
August 26, 2021

Had what I needed delivered and even put them inside my porch vs just leaving them outside to get stolen

Date of experience: August 26, 2021
Florida
2 reviews
0 helpful votes
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Great product. Simple install.
August 26, 2021

This was a great addition to my garage. Plenty of room for 4 wide wheels.

Date of experience: August 26, 2021
New York
1 review
0 helpful votes
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Wow my tires are here already?
August 26, 2021

Experience was wonderful found the best tires and a good price and the delivery guy put them right in the back of my wife's truck all smiles here I love it. I love it

Date of experience: August 26, 2021
Maryland
2 reviews
0 helpful votes
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WOW
August 26, 2021

It turns out my 2020 Ford Explorer ST has very special tires. I only needed one and the Ford dealer didn't have it listed as existing (but figured out they could order it), nor did my favorite local repair shop. Tire Rack had the tire in stock (they have several warehouses). When I ordered it, Charlie from Tire Rack called and explained that the one I ordered was Version 2 while the ones on my vehicle are Version 1. He explained the differences and said V2 would work, but I changed my order to V1. I ended up ordering 2 tires as recommended by my local repair shop (had 18k on the originals, so now two new and two old). The tires on this vehicle are very expensive (ouch!) and they do not seem to be very main stream. I saved $112 per tire compared to the Ford dealer price (they quoted $442 per tire).

Date of experience: August 26, 2021
New Jersey
1 review
0 helpful votes
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Tire Rack Rocks!
August 26, 2021

Aces! Completely satisfied in every way! I will buy again.

Date of experience: August 26, 2021
California
1 review
0 helpful votes
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Shave tire
August 26, 2021

Best experience ordering online & Ross Boehman was excellent doing business with him, his very consistent emailing for what I needed to be done.

Date of experience: August 26, 2021