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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,080
value
27,027
shipping
26,992
quality
27,552
This company responds to reviews on average within 1 day

Instant Feedback

500,475 reviews

We monitor reviews for authenticity

Maine
2 reviews
0 helpful votes
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Love my tires!
September 12, 2021

Very happy! Fast delivery and tires look amazing. Thank you.

Date of experience: September 12, 2021
West Virginia
1 review
0 helpful votes
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No title
September 12, 2021

They have the tires I need and free shipping to my home.

Date of experience: September 12, 2021
Georgia
1 review
0 helpful votes
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Fast and efficient process from the comfort of my home.

Date of experience: September 12, 2021
Pennsylvania
1 review
0 helpful votes
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Easy way to order tires!
September 12, 2021

First time ordering from online retailer for tires. It was extremely easy to order on website, sorting by brand or cost.

Date of experience: September 12, 2021
New York
1 review
0 helpful votes
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Tire Rack was great!
September 12, 2021

Very user friendly and comprehensive to make sure I got the right tires and didn't forget anything. Thumbs up! (The installer I chose on the website however was HORRIBLE, they took 4 hours to install 2 tires and I met another customer when I arrived at around 3 pm they said they had been there since 9am waiting... I've purchased and had a lot of tires installed and this was one of the cheapest places. However it was also the slowest and worst customer service by a lot.)

Date of experience: September 12, 2021
Illinois
1 review
0 helpful votes
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Amazing speed and easy to order.
September 12, 2021
Updated review

Very easy to navigate the website and get things ordered.

Date of experience: September 12, 2021

Very easy to navigate
September 5, 2021
Previous review

Very easy to navigate

Date of experience: September 5, 2021
Florida
1 review
0 helpful votes
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Large selection to choose from
September 12, 2021

Good selection of tires for our cars. Fast ordering process

Date of experience: September 12, 2021
Ohio
1 review
0 helpful votes
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Great.
September 12, 2021

Easy and fast. And I also received a 2 year road hazzard protection plan included in with the price.

Date of experience: September 12, 2021
Washington
1 review
0 helpful votes
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For rural locations local dealer is a better deal
September 12, 2021
Updated review

Tires were a good price, exactly what I wanted, but no installer within 100 miles. Included road hazard is no good here and future balances/rotations will cost. In the long run it would be better to buy local if you are rural.

Date of experience: September 12, 2021

It is really hard to use your service when the nearest...
September 5, 2021
Previous review

It is really hard to use your service when the nearest installer is 100 miles away. Work on that.

Date of experience: September 5, 2021
Pennsylvania
1 review
0 helpful votes
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Tires
September 12, 2021
Updated review

Process was quick, easy, and smooth. The search was easy

Date of experience: September 12, 2021

Process was quick and easy
September 6, 2021
Previous review

Process was quick and easy.

Date of experience: September 6, 2021
Massachusetts
1 review
0 helpful votes
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Repeat customer. Like the Tire Rack selection and service
September 12, 2021
Updated review

Good. I like the reviews and find them helpful and free shipping is very nice too. Tires arrived only 2 days after I ordered them.

Date of experience: September 12, 2021

Good
September 6, 2021
Previous review

Good. I like the reviews and find them helpful and free shipping is very nice too

Date of experience: September 6, 2021
Vermont
1 review
0 helpful votes
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Good tires
September 12, 2021
Updated review

Very fast and easy, we will see what is to come after shipping and installation but so far so good

Date of experience: September 12, 2021

Very fast and easy, we will see what is to come after...
September 6, 2021
Previous review

Very fast and easy, we will see what is to come after shipping and installation but so far so good

Date of experience: September 6, 2021
Wisconsin
1 review
0 helpful votes
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Hot Wheels
October 12, 2021

Everything was fine with the order. And they came in a very respectable time.

Date of experience: September 12, 2021
Ohio
1 review
0 helpful votes
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1986 Porsche
September 12, 2021
Updated review

Easy! Very clear instructions using web site using my phone.

Date of experience: September 12, 2021

Easy!
September 5, 2021
Previous review

Easy! Very clear instructions.

Date of experience: September 5, 2021
Georgia
1 review
0 helpful votes
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Great!
September 12, 2021

Quick and easy transaction. Found what I wanted and ordered them. They came within a week and on the exact date they said.

Date of experience: September 12, 2021
District of Columbia
3 reviews
0 helpful votes
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Great Experience
September 12, 2021
Updated review

Quick and easy. My salesman was very nice and professional.

Date of experience: September 12, 2021

Quick and easy
September 6, 2021
Previous review

Quick and easy

Date of experience: September 6, 2021
Florida
1 review
0 helpful votes
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Mike
September 11, 2021
Updated review

Very easy to see the different tires and compare prices

Date of experience: September 11, 2021

Just very easy to see the different tires and compare...
September 5, 2021
Previous review

Just very easy to see the different tires and compare prices

Date of experience: September 5, 2021
Texas
1 review
0 helpful votes
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Rebait
September 11, 2021
Updated review

I like the reviews and the ability to compare tires.

Date of experience: September 11, 2021

I like the reviews and the ability to compare tires
March 26, 2020
Previous review

I like the reviews and the ability to compare tires.

Date of experience: March 26, 2020
Texas
1 review
0 helpful votes
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Order Held Up By Tire Rack
October 11, 2021
Updated review

My order was held up for 3 days because Tire Rack claimed they needed to check the vehicle the tires were going to be installed on. Just because I had bought previous tires for an older Lexus which I do not own anymore and sold it over 6 years ago my order was held up. I wrote on the order which vehicle the tires were going to be installed on and still they held up my order for unknown reason. I explained to them that I had already advised them on which vehicle the tires were going to be installed on when they asked before my order was complete. Plus I had sold the 92 Lexus over 6 years ago so why was my order held up for a stupid reason. I think they just wanted to sell me more tires since I just bought two tires instead of four. I advised them if I needed 4 tires I would have bought 4 tires and I did not feel like dealing with a sales person. I used Tire Rack because it is Easy and Fast and they made things difficult for no good reason!

Date of experience: September 11, 2021

Fast and easy
September 5, 2021
Previous review

Fast and easy.

Date of experience: September 5, 2021
California
1 review
0 helpful votes
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Daily driving sweeties
September 11, 2021
Updated review

This is my 4th time buying tires here. Tire Rack is pretty good. These tire are good so far (~500 miles in). Lately I've made 6-8 trips a week over Hwy 17 in the Santa Cruz Mountains. These tires are a definite improvement over the Sumitomo Encounters I just burned through. They hold, turn, stop and they're quiet in the cab on the freeway though they are loud over cracks/holes in the road.

Date of experience: September 11, 2021

I always buy tires here
February 28, 2020
Previous review

I always buy tires here.

Date of experience: February 28, 2020