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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,082
value
27,038
shipping
27,003
quality
27,563
This company responds to reviews on average within 1 day

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500,582 reviews

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Mississippi
1 review
0 helpful votes
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Purchase of tires
September 15, 2021

I was totally amazed when my tires arrived 1 day later, and in excellent condition.

Date of experience: September 15, 2021
Illinois
1 review
0 helpful votes
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Right on time
September 15, 2021

Fair prices, fast delivery, easy ordering, great follow up

Date of experience: September 15, 2021
California
2 reviews
0 helpful votes
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Best Tire Company by far!
September 15, 2021
Updated review

This is the only company that i will work with for all of my tire needs. Tire Rack has the best deals and are a breeze to work with. I get my tires fast and without any issues at all. I will continue to use Tire Rack as they are fair, consistent and reliable.

Date of experience: September 15, 2021

Awesome!
September 6, 2021
Previous review

Awesome!

Date of experience: September 6, 2021

Convenient and super easy
October 7, 2020
Previous review

Convenient and super easy

Date of experience: October 7, 2020
New Jersey
1 review
0 helpful votes
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I love purchasing my tires via Tire Rack
September 15, 2021

Always fast and easy. Even with the "Live Chats" are easy as well. They're real people on the other end that are very knowledgable.

Date of experience: September 15, 2021
Virginia
1 review
0 helpful votes
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Good price on break pads
September 15, 2021
Updated review

Easy and straight forward purchase process. I would have liked to see accompanying products. In other words I purchased back brake pads but did not see how to purchase the necessary sensor.

Date of experience: September 15, 2021

Easy and straight forward
September 15, 2021
Previous review

Easy and straight forward

Date of experience: September 15, 2021

Go
September 27, 2019
Previous review

Go

Date of experience: September 27, 2019
Belgium
1 review
0 helpful votes
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Lidi Snow Tires
September 15, 2021
Updated review

Very good Lee was a great help and made sure from start to finish along with double checking items ordered were exactly as needed. Obviously has experience.

Date of experience: September 15, 2021

Very good Lee was a great help
September 9, 2021
Previous review

Very good Lee was a great help

Date of experience: September 9, 2021
Pennsylvania
1 review
0 helpful votes
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Go Site to Buy Tires
September 15, 2021
Updated review

Excellent informational site for best selection, easy to use.

Date of experience: September 15, 2021

Excellent informational site for best selection, easy...
September 9, 2021
Previous review

Excellent informational site for best selection, easy to use.

Date of experience: September 9, 2021
Illinois
1 review
0 helpful votes
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Great price! Great tires!
September 15, 2021

Great! I read several reviews found the tires I wanted at a fair price had them the next day from a highly rated installer from tire rack. Had them here, installed the next day!
Thanks Tire Rack

Date of experience: September 15, 2021
Illinois
1 review
0 helpful votes
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Great
September 15, 2021
Updated review

Clancy helped me over the phone answer some questions about purchasing and shipping. I wouldn't have made my purchase without his help. Thanks again Clancy!

V/r
Christopher

Date of experience: September 15, 2021

GREAT SO FAR
January 27, 2020
Previous review

GREAT SO FAR

Date of experience: January 27, 2020
Ohio
1 review
0 helpful votes
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Great service!
September 15, 2021

I always buy from Tire Rack. Good prices, good advice, free shipping, and my order arrived the next day. The rebate offer covered the cost of mounting and balancing.

Date of experience: September 15, 2021
Tennessee
1 review
0 helpful votes
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Couldn't have been better
September 15, 2021
Updated review

Easy website to navigate and great selection. Also, excellent customer service.

Date of experience: September 15, 2021

Like seeing what is in stock and available
September 9, 2021
Previous review

Like seeing what is in stock and available

Date of experience: September 9, 2021
Virginia
1 review
0 helpful votes
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Another Successful Tire Rack Order!
September 15, 2021
Updated review

Everything is going very well! The website is easy to read, and ordering was not hard at all. The prices are pretty decent, too!

Date of experience: September 15, 2021

Everything is going very well!
September 9, 2021
Previous review

Everything is going very well!

Date of experience: September 9, 2021

Love the ease of usage!
February 1, 2021
Previous review

Love the ease of usage!

Date of experience: February 1, 2021
Maryland
1 review
0 helpful votes
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Buying tire for my Chevy Astro van
September 15, 2021

It was very easy to order, and received it fast to my door step. I am very happy with the service. It's was the first time ordering tires off the internet.
Great experience

Date of experience: September 15, 2021
Delaware
1 review
0 helpful votes
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Within a day
September 15, 2021

Very easy and the rep (Isaac H.) was helpful and courteous.

Date of experience: September 15, 2021
New York
1 review
0 helpful votes
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Simply the best
September 15, 2021
Updated review

So easy to use. Anyone can be able to navigate and find what they want. Prices are very reasonable as well.

Date of experience: September 15, 2021

So easy to use
September 9, 2021
Previous review

So easy to use. Anyone can be able to navigate and find what they want.

Date of experience: September 9, 2021
Ohio
1 review
0 helpful votes
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Nice web site.
September 15, 2021

Your website makes tire shopping easy. The tire decision guide and rating system are very helpful.

Date of experience: September 15, 2021
Pennsylvania
1 review
0 helpful votes
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Needed rims
September 15, 2021
Updated review

I had ordered tires before and had no problem. Hoping for the same experience!

Date of experience: September 15, 2021

I had ordered tires before and had no problem
September 9, 2021
Previous review

I had ordered tires before and had no problem. Hoping for the same experience!

Date of experience: September 9, 2021
New York
1 review
0 helpful votes
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Wheels
September 15, 2021
Updated review

Have purchased over $10,000 worth of items from tire rack over the last ten years. Will continue to do so in the future.

Date of experience: September 15, 2021

Good
November 1, 2020
Previous review

Good

Date of experience: November 1, 2020
North Carolina
1 review
0 helpful votes
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Pleasant experience
September 15, 2021

The ordering process was hassle-free. The tires were delivered to the installer next-day. The installer couldn't have been more courteous and professional. My only "complaint" is the link to the installer on TireRack's webpage incorrectly listed the hours of operation, as well as the availability of appointments. The appointment feature was a factor in my selection of the installer when I ordered the tires, since I'm not a big fan of hanging around waiting rooms for longer than is necessary.

Date of experience: September 15, 2021
New York
1 review
0 helpful votes
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Quite Satisfied
October 15, 2021

All done and timely, thanks, I'll choose an installer closer

Date of experience: September 15, 2021