On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Simple, easy process with good selection. Quick delivery. Thanks
Some co-location info on wheel stock wasn't accurate, but Hunter helped me out quickly and courteously.
The tires were delivered to Firestone and were installed yesterday. I was very impressed with the tires as the car drove really well. The handling was very good.
Found the tires i was searching for... wanted the same tires that came new on the car. Nice to get the road hazard package! Will get them on this week... thx!
Loved the easy comparisons and options available for my truck thank you!
Excellent, quick and easy. My experience is not over with, I will try to get them installed by your dealer and they want $40/tire for installation (Jiffy lube) which your site it states only $78/4 tires.
Website is very user friendly and easy to navigate.
Tires arrived in excellent condition, UPS driver put them where others couldn't see them as I was not home.
I've been purchasing tires and using your website for years. It is very easy to use, intuitive and fast. Tires were delivered fast and even had a live person reach out to ask a few questions prior to having the tires sent out to make sure that it's all correct.
Keep up the great customer service!
Good experience, and Isaac was very helpful on the phone answering my questions.
While the choices are somewhat limited for wheels, the website's build program was simple and easy to use.
It is easy to place an order at tirerack.com. Plus delivery is very fast and accurate.
Was able to find what we were looking for and enough information to make an informed decision
All was good even though I found better pricing elsewhere
I bought at tire rack for their reputation
Tires were listed as made in USA when in fact they were made in Romania
Very quick, had the products I wanted at good price points
Researched tires, bought tires, got them in one day.
Couldn't be happier. Even accidentally provided the wrong cc number (working from memory as I did not have my card on me at the time- not good for an old guy). Tire Rack got back to me and we squared it away by 2 PM- STILL got the tires next day.
Great selection... and prices are awesome. Ross was very helpful in answering my questions.
I have ordered here before, and have had great experiences, so I have no reason to go elsewhere. Prices are good too.
So far quick and easy... no hiccups or issues, as long as I get my tires on the promised date, and they are the correct tires... there is no easier or more affordable way to buy tires... period.
Quick, good selection, on time delivery, two year road hazard included
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.