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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,084
value
27,054
shipping
27,019
quality
27,579
This company responds to reviews on average within 1 day

Instant Feedback

500,956 reviews

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Nebraska
1 review
0 helpful votes
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Well done!
September 30, 2021

EXTREMELY helpful chat person, Gus, who was able to answer all my questions so that I could order the correct tires. Thanks so much!

Date of experience: September 30, 2021
Wisconsin
1 review
0 helpful votes
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FAST Shipping!
September 30, 2021

The tire I was looking for was available and I ordered in the afternoon, my tires were at my door the following morning. Talk about fast delivery time! Quick and easy...!

Date of experience: September 30, 2021
Texas
1 review
0 helpful votes
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I love that it didn't time out when I took most of the day to place the order due to distractions. Prices are same as big club warehouse stores without the membership fee.

Date of experience: September 30, 2021
Hawaii
1 review
0 helpful votes
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Smooth Ride
September 30, 2021

I had no trouble finding the tires I needed and they arrived right on time. I did use the chat line to confirm that I had the right size. The response was quick an helpful.

Date of experience: September 30, 2021
Arizona
1 review
0 helpful votes
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Pretty easy, done straight from my phone. Wish I could tell where the pick up options were without opening another browser. Thanks!

Date of experience: September 30, 2021
Louisiana
1 review
0 helpful votes
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An Amazing Experience
September 30, 2021

Ordering my tires through Tire Rack was amazing! I really enjoyed the simple and easy process. I also loved the fact that the tires arrived the very next day. Great Experience!

Date of experience: September 30, 2021
New York
2 reviews
0 helpful votes
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Easy site to work with. Prices are right there. No need to call for a quote like other places.

Date of experience: September 30, 2021
Alaska
1 review
0 helpful votes
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Very Satisfied Customer!
September 30, 2021

Great online tire selection and easy checkout! Great tire selection and easy checkout! Great tire selection and easy checkout! Great tire selection and easy checkout! Great tire selection and easy checkout!

Date of experience: September 30, 2021
Pennsylvania
1 review
0 helpful votes
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Easy to order ties for non-car person
September 30, 2021

Site was easy to navigate for a "non-car person". I was able to add my car's model and it gave me options that were customized for my car.

Date of experience: September 30, 2021
New Jersey
1 review
0 helpful votes
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Fast and Easy Tires
September 30, 2021

Using Tirerack.com was Fast and Easy! First I spoke to my installer- he recommended me buying online using Tire Rack. He advised me not to give my vehicle info, in case the tires were not a vehicle match according to Tire Rack's records, which might have delayed my order. I ordered according to tire size, and shipped them directly to my installer. The four tires arrived the next day- SO FAST!

Date of experience: September 30, 2021
New Jersey
1 review
0 helpful votes
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LOVE Tire Rack!
September 30, 2021

As always, excellent quality, service. And now that I can pickup just a few miles from home this is fantastic. I've been purchasing for you guys for YEARS, and I can't wait to continue to do so. Tires are great, and the reviews you have for the tires are extremely helpful. I picked up my tires on Saturday, and the service was amazing.
Thanks!

Date of experience: September 30, 2021
Idaho
1 review
0 helpful votes
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Winter tire replacement
September 30, 2021

It was pretty easy experiencce finding the tires I wanted and going through the order process with Affirm. Thank you very much

Date of experience: September 30, 2021
Texas
1 review
0 helpful votes
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Return customer, always pleased. Since finding Tire Rack I've compared prices with other sites and dealers. Tire Racks pricing and ultra fast delivery has me a repeat customer.

Date of experience: September 30, 2021
Ohio
1 review
0 helpful votes
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Fantastic ending…Cumbersome in the beginning our fault not Tire Rack! Partly because it was our first order, also needed to register with tax ID number took some time, lost opportunity to purchase a closeout item…after ordering it was SMOOTH from there on out. Could not be happier 11 on a 10 scale!

Date of experience: September 30, 2021
Alaska
1 review
0 helpful votes
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Great service and product
September 30, 2021

Easy and great prices. Delivery was on-time. Product was exactly what was ordered and in excellent condition.

Date of experience: September 30, 2021
New York
1 review
0 helpful votes
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Best process
September 30, 2021

Very easy process and it literally came the next day

Date of experience: September 30, 2021
New York
1 review
0 helpful votes
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Fantastic experience
September 30, 2021

Very easy to purchase and have shipped to installer. Tire Rack had exactly what I wanted in stock and they shipped to a local installer for me. Fantastic experience all around!

Date of experience: September 30, 2021
Georgia
1 review
0 helpful votes
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Great Experience!
September 30, 2021

Steve was excellent on QuickChat. I ordered my tires online on Thursday. They arrived as promised Friday afternoon. Keith, my mobile technician called me on Monday to tell me he was hours early. His Tire Rack van was equipped with all the necessary machines to mount and balance all 4 tires. Keith was friendly, efficient, and very knowledgeable about installing tires. I rate this experience 20 out of 10!

Date of experience: September 30, 2021
Washington
1 review
0 helpful votes
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Best Tire Company
September 30, 2021

Easy to find the research on the tires I want through Tire Rack. Their extra research, testing, and reviews really make the tire purchasing process easier and gives me the knowledge to make an educated purchase.

Date of experience: September 30, 2021
New York
1 review
0 helpful votes
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Easy to get what you want...
September 30, 2021

Great site! Easy to navigate; handy tool to match your tire to your car's make, model & year; customer reviews and the in-house TireRack reviews all seem helpful and legit. Big selection and fast, free delivery. I'm a repeat customer and may never buy tires anywhere else again.

Date of experience: September 30, 2021