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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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EXTREMELY helpful chat person, Gus, who was able to answer all my questions so that I could order the correct tires. Thanks so much!
The tire I was looking for was available and I ordered in the afternoon, my tires were at my door the following morning. Talk about fast delivery time! Quick and easy...!
I love that it didn't time out when I took most of the day to place the order due to distractions. Prices are same as big club warehouse stores without the membership fee.
I had no trouble finding the tires I needed and they arrived right on time. I did use the chat line to confirm that I had the right size. The response was quick an helpful.
Pretty easy, done straight from my phone. Wish I could tell where the pick up options were without opening another browser. Thanks!
Ordering my tires through Tire Rack was amazing! I really enjoyed the simple and easy process. I also loved the fact that the tires arrived the very next day. Great Experience!
Easy site to work with. Prices are right there. No need to call for a quote like other places.
Great online tire selection and easy checkout! Great tire selection and easy checkout! Great tire selection and easy checkout! Great tire selection and easy checkout! Great tire selection and easy checkout!
Site was easy to navigate for a "non-car person". I was able to add my car's model and it gave me options that were customized for my car.
Using Tirerack.com was Fast and Easy! First I spoke to my installer- he recommended me buying online using Tire Rack. He advised me not to give my vehicle info, in case the tires were not a vehicle match according to Tire Rack's records, which might have delayed my order. I ordered according to tire size, and shipped them directly to my installer. The four tires arrived the next day- SO FAST!
As always, excellent quality, service. And now that I can pickup just a few miles from home this is fantastic. I've been purchasing for you guys for YEARS, and I can't wait to continue to do so. Tires are great, and the reviews you have for the tires are extremely helpful. I picked up my tires on Saturday, and the service was amazing.
Thanks!
It was pretty easy experiencce finding the tires I wanted and going through the order process with Affirm. Thank you very much
Return customer, always pleased. Since finding Tire Rack I've compared prices with other sites and dealers. Tire Racks pricing and ultra fast delivery has me a repeat customer.
Fantastic ending…Cumbersome in the beginning our fault not Tire Rack! Partly because it was our first order, also needed to register with tax ID number took some time, lost opportunity to purchase a closeout item…after ordering it was SMOOTH from there on out. Could not be happier 11 on a 10 scale!
Easy and great prices. Delivery was on-time. Product was exactly what was ordered and in excellent condition.
Very easy process and it literally came the next day
Very easy to purchase and have shipped to installer. Tire Rack had exactly what I wanted in stock and they shipped to a local installer for me. Fantastic experience all around!
Steve was excellent on QuickChat. I ordered my tires online on Thursday. They arrived as promised Friday afternoon. Keith, my mobile technician called me on Monday to tell me he was hours early. His Tire Rack van was equipped with all the necessary machines to mount and balance all 4 tires. Keith was friendly, efficient, and very knowledgeable about installing tires. I rate this experience 20 out of 10!
Easy to find the research on the tires I want through Tire Rack. Their extra research, testing, and reviews really make the tire purchasing process easier and gives me the knowledge to make an educated purchase.
Great site! Easy to navigate; handy tool to match your tire to your car's make, model & year; customer reviews and the in-house TireRack reviews all seem helpful and legit. Big selection and fast, free delivery. I'm a repeat customer and may never buy tires anywhere else again.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.