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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Website is easy to use, chat works very well. I had some questions concerning a product and solid advice was given concerning my choice.
First time user with this company. I was surprised by the quick delivery. Was unhappy that the order was just left in the yard without been notified. (Wife looked out window and called me after seeing the tire was left in the front yard)
Ordered and delivered very quickly and once delivered very easy to schedule install.
HAD THE INSURANCE ON MY UNREPAIRED TIRE AND ALL WENT SMOOTHLY.
BOUGHT A SET RECENTLY AND GOT A NAIL IN SIDE WALL THAT COULD NOT BE REPAIRED, SO HAD TO BUY NEW TIRE AND LOVE THESE TIRES.
HAD USED TIRE RACK PREVIOUSLY AND WAS PLEASED WITH SERVICE, THE SAME WITH THIS TIRE, MOVED SMOOTHLY THROUGH TRANSACTION AND INSTALLATION, PLUS GREAT CUSTOMER SUPPORT... MADE MY DAY!
Easy convenient fast service reliable came quicker than I expected
It would be nice if there was a question box when placing my order. I would like to see if I can get my tires studded.
Tires arrived at Mobil installer on Monday and they came to my house mounted tires on Tuesday. Convenient at home service. Beats sitting in a lobby drinking lousy coffe from a styrofoam cup.
Great website, great product info, I found what I was looking for
Easy to use app. Great availability and reveiws. Good prices and free shipping is a huge bonus.
So quick and easy, great price and real fast delivery.
Great experience all the way from Alaska! No problems with Customer service, shipping, or delivery. Tire rack Customer service rep (Oscar) emailed and called w/in 24hrs of me placing my order online, to confirm my truck had a lift for the Cooper
Discover AT3 XLT 285LTx60Rx20. Immediately after confirming my truck setup was gtg for oversized tires with Oscar, the order was executed and I received my tires
And wheels w/in 2 weeks. Tires shipped from Louisiana and 1 wheel from Nevada via FedEx which was perfect during a port shipping issue going on right now.
Every person working at Tire Rack had a positive, helpful attitude that that they would assist me with whatever my concern was. This was an excellent expereience. Everything was performed onschedule. I would tell any future customer that my experience was exceptional- from initial call to installation was about 6 days and the installation itself was about one hour - as scheduled. The facility was clean and modern. All Tire Rack personnel were knowledgeable and trying to be helpful.
I have used your service in past, like to have lots of tire options and get the reviews and tire rack drive assessments to help make a decision.
Good pricing with free delivery! Researched other dealers and no one beat this pricing.
Paypal integration is inaccurate. Errors with Generic Error
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.