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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,084
value
27,053
shipping
27,018
quality
27,578
This company responds to reviews on average within 1 day

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500,965 reviews

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Florida
1 review
0 helpful votes
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Good
October 1, 2021

Good experience so far thank you no complaints love it

Date of experience: October 1, 2021
Wisconsin
1 review
0 helpful votes
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Great one on one service!
October 1, 2021

Website is easy to use, chat works very well. I had some questions concerning a product and solid advice was given concerning my choice.

Date of experience: October 1, 2021
New York
1 review
0 helpful votes
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Furzon delivered
October 1, 2021

First time user with this company. I was surprised by the quick delivery. Was unhappy that the order was just left in the yard without been notified. (Wife looked out window and called me after seeing the tire was left in the front yard)

Date of experience: October 1, 2021
Colorado
1 review
0 helpful votes
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Tires Delivered
October 1, 2021

Ordered and delivered very quickly and once delivered very easy to schedule install.

Date of experience: October 1, 2021
Michigan
1 review
0 helpful votes
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Tires
October 1, 2021

Great shipping and prices and on time delivery was important to me

Date of experience: October 1, 2021
Virginia
1 review
0 helpful votes
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GREAT SERVICE
October 1, 2021

HAD THE INSURANCE ON MY UNREPAIRED TIRE AND ALL WENT SMOOTHLY.
BOUGHT A SET RECENTLY AND GOT A NAIL IN SIDE WALL THAT COULD NOT BE REPAIRED, SO HAD TO BUY NEW TIRE AND LOVE THESE TIRES.
HAD USED TIRE RACK PREVIOUSLY AND WAS PLEASED WITH SERVICE, THE SAME WITH THIS TIRE, MOVED SMOOTHLY THROUGH TRANSACTION AND INSTALLATION, PLUS GREAT CUSTOMER SUPPORT... MADE MY DAY!

Date of experience: October 1, 2021
Minnesota
1 review
0 helpful votes
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Perfection
October 1, 2021

Easy convenient fast service reliable came quicker than I expected

Date of experience: October 1, 2021
New York
1 review
0 helpful votes
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Thank you
October 1, 2021

Free shipping, here the next day! Solid tires, will order again and recommend

Date of experience: October 1, 2021
New York
2 reviews
0 helpful votes
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Super quiet tires.
October 1, 2021

Very simple and service provider was one I already work with.

Date of experience: October 1, 2021
Oklahoma
2 reviews
0 helpful votes
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New Tires
October 1, 2021

It would be nice if there was a question box when placing my order. I would like to see if I can get my tires studded.

Date of experience: October 1, 2021
Pennsylvania
1 review
0 helpful votes
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New tires
October 1, 2021

Great deals and prices. Also came pretty quick in te mail.

Date of experience: October 1, 2021
California
1 review
0 helpful votes
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Great price with on time delivery.
September 30, 2021

Tires arrived at Mobil installer on Monday and they came to my house mounted tires on Tuesday. Convenient at home service. Beats sitting in a lobby drinking lousy coffe from a styrofoam cup.

Date of experience: September 30, 2021
California
1 review
0 helpful votes
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Winter wheels for 2021 Rav4
September 30, 2021

Great website, great product info, I found what I was looking for

Date of experience: September 30, 2021
Iowa
1 review
0 helpful votes
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Great simple service and delivery.
September 30, 2021

Easy to use app. Great availability and reveiws. Good prices and free shipping is a huge bonus.

Date of experience: September 30, 2021
Pennsylvania
1 review
0 helpful votes
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Second purchase
September 30, 2021
Updated review

So quick and easy, great price and real fast delivery.

Date of experience: September 30, 2021

Fast, quick and easy
May 9, 2021
Previous review

Fast, quick and easy. Price is a winner!

Date of experience: May 9, 2021
Alaska
1 review
0 helpful votes
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Great service from lower 48 to Alaska
October 30, 2021

Great experience all the way from Alaska! No problems with Customer service, shipping, or delivery. Tire rack Customer service rep (Oscar) emailed and called w/in 24hrs of me placing my order online, to confirm my truck had a lift for the Cooper
Discover AT3 XLT 285LTx60Rx20. Immediately after confirming my truck setup was gtg for oversized tires with Oscar, the order was executed and I received my tires
And wheels w/in 2 weeks. Tires shipped from Louisiana and 1 wheel from Nevada via FedEx which was perfect during a port shipping issue going on right now.

Date of experience: September 30, 2021
Illinois
1 review
0 helpful votes
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Tire purchase and installation
September 30, 2021

Every person working at Tire Rack had a positive, helpful attitude that that they would assist me with whatever my concern was. This was an excellent expereience. Everything was performed onschedule. I would tell any future customer that my experience was exceptional- from initial call to installation was about 6 days and the installation itself was about one hour - as scheduled. The facility was clean and modern. All Tire Rack personnel were knowledgeable and trying to be helpful.

Date of experience: September 30, 2021
Washington
1 review
0 helpful votes
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Return customer
September 30, 2021

I have used your service in past, like to have lots of tire options and get the reviews and tire rack drive assessments to help make a decision.

Date of experience: September 30, 2021
Illinois
1 review
0 helpful votes
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Winter tires
September 30, 2021

Good pricing with free delivery! Researched other dealers and no one beat this pricing.

Date of experience: September 30, 2021
Texas
2 reviews
0 helpful votes
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Great Price on Excellent Tires
October 30, 2021

Paypal integration is inaccurate. Errors with Generic Error

Date of experience: September 30, 2021