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Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 47,313 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery and great experience. Tire Rack ranks 1st among Tires sites.

service
3,055
value
26,921
shipping
26,885
returns
53
quality
27,452
This company responds to reviews on average within 2 days

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486,572 reviews
How would you rate Tire Rack?
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Ohio
1 review
0 helpful votes
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Searching wheels by vehicle needs work
April 5, 2025

I selected wheel for my vehicle by entering my vehicle. When I received the wheels they did not fit my car and caused rubbing on the fenders. I am returning the 4 wheels, but you told me I might not get a refund on the wheel that was bolted to the car. I don't agree with this as I purchased wheels that your site said will fit. The shop test fitted the wheel because I was told by tire rack that they will fit. They did not fit. I am only getting refund on 3 out of 4 wheels because there was a mistake on your site? Does not sound fair to me.

Date of experience: March 7, 2025
New York
1 review
0 helpful votes
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TPMS issues
April 13, 2025

Ordered rims tires and TPMS last fall, for the same car. TPMS did not automatically synchronize as advertised. Customer service rep advised me, how to reset / shock/ by deflating and reinflating which did not work either. E mail after that was never replied to. The TPMS doesn't work as advertised, so I could have had regular valve stems installed and saved the cost.

Date of experience: April 3, 2025
Elise B. Tire Rack Rep
3 weeks ago

We're sorry to hear your experience with us was not to your satisfaction! A member of our team will be reaching out to you.

Georgia
1 review
0 helpful votes
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I was not only flabbergasted by the bountiful selection offered by Tire Rack, but I was bewildered by the punctuality in which these high tech rubbery components were delivered to my front portico. My lead concubine was delighted when she discovered the financial depth in which I saved by choosing Tire Rack and she rewarded me time and time again that evening. If ever I find myself in need of fortifying my wheels with tire replacements, I will most certainly leverage the expertise and spirituality displayed here at Tire Rack.

Date of experience: March 2, 2025
Massachusetts
1 review
0 helpful votes
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Hubby's car needed new tires
April 17, 2025
Updated review

We have been buying tires for our family cars from Tire Rack for decades. We have found that they have the best prices, and their website makes it very easy to order from. Shipping has always arrived on time.
215/50R-17 Vredestein Quatrac Pro+ XL

Date of experience: April 7, 2025

Best prices and ease of comparisons and ordering
April 8, 2025
Previous review

Last bought tires while in NY so familiar with ease of purchase

Date of experience: March 29, 2025
Illinois
1 review
0 helpful votes
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Great Tires, Great Company!
April 13, 2025
Updated review

We bought four Goodyear assurance, weather ready tires for our Ford fusion at a discounted price and received them within a couple days. We brought them to a participating tire installer and these are the best tires we've ever had on the car! I just bought another set of tires for our Ford fiesta from Tire Rack as the first buying experience was very satisfying. A+ company!

Date of experience: March 21, 2025

Easy to use website
March 30, 2025
Previous review

Easy to use website. Lots of product information, ratings and reviews

Date of experience: March 20, 2025
Maryland
1 review
0 helpful votes
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I've bought six or seven sets of tires from Tire Rack over the years. As a former auto service tech, I install them myself, but the tires are shipped to my house fast, and are fresh, good quality, and have lots of reviews to help me choose. Why should I get them from anywhere else?

Date of experience: January 9, 2025
Pennsylvania
2 reviews
0 helpful votes
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Wonderful site and service!
April 27, 2025
Updated review

Used the Pirelli P7 All-Season run-flats on my 2023 BMW X3 last time and drove over 27,000 in less than a year and need new tires again. Buying the same tires from the same company! Thanks, Tire Rack!

Date of experience: April 17, 2025

Great place to shop from!
July 18, 2024
Previous review

Great place to shop from! A+

Date of experience: July 8, 2024
New York
1 review
0 helpful votes
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Two shipments for one order
February 2, 2025

Website is easy to navigate. The shipping was the only complaint. First it was delayed due to some mechanical problem and then it was delayed for another reason. One day I received two tires and the next day I received the other two.

Date of experience: February 2, 2025
New York
1 review
0 helpful votes
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Warranty process is a MAJOR hassle.
February 27, 2025

It took something like 3 months the one time I filed a claim for a road hazard warranty and I could only claim 3 of the 4 damaged tires. Whatever you do, don't let the tires out of your possession until you have been reimbursed NO MATTER what the claims rep instructs you to do. They will change the rules on you as soon as they get the upper hand.

Date of experience: February 18, 2025
Elise B. Tire Rack Rep
2 months ago

We're sorry to hear your experience with us was not to your satisfaction! Will you please send your order number and details of your experience to custsvc@tirerack.com?

New York
1 review
0 helpful votes
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Tire Rack Is the "ONLY" place I shop for tires!
January 17, 2025

Every experience w/Tire Rack has been excellent, whether it be by internet or by associates on the phone. Accurate information, great advice, and quick service/delivery. Why would I shop for tires, anywhere else?

Date of experience: January 6, 2025
Glyn C.
New Jersey
1 review
88 helpful votes
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Great, but search engine is a bit cumbersome!
April 16, 2025
Updated review

I just want to be able to do a straightforward wheel or tire search without a vehicle involved or other constraints. Once I entered a vehicle it was hard to get out of that loop of program tying tires and wheels to that vehicle and continually being told that what I wanted wouldn't work.

Date of experience: April 5, 2025

Amazingly Easy!
March 1, 2025
Previous review

I needed a matching tire and I was done with my purchase in minutes.

Date of experience: February 19, 2025
West Virginia
1 review
0 helpful votes
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Top Notch Ordering!
January 25, 2025

Just ordered my 4th set of tires from Tire Rack. All previous orders have been delivered quickly and the best prices by far. As long as my local shops can afford to stay in business I'll order from tire rack and pay them to mount and balance my wheels/tires.

Date of experience: January 15, 2025
Florida
1 review
0 helpful votes
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I wish they would identify "closest to stock"
February 12, 2025
Updated review

The experience is more than fine, I just wish I didn't have to spend 4 hours on google to understand the different offsets for a truck. I'm not a truck person, if I was… I probably wouldn't use this site.

Date of experience: February 2, 2025

I think it would be better to ask for a review after...
November 13, 2024
Previous review

I think it would be better to ask for a review after successful completion. I'm excited by the potential, but being this is my first time. I'm a little hesitant.

Date of experience: November 3, 2024
New Jersey
1 review
0 helpful votes
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Great rates, fast service!
March 4, 2025

We have ordered our tires many times from Tire Rack. Always quick service. Had an experience with getting a nail in a tire I had purchased 3days prior and, as promised, there was a warranty and tire was replaced and refund was given.

Date of experience: February 22, 2025
New York
1 review
0 helpful votes
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Convenience, above all else
April 4, 2025

Do your installer homework— I had a terrible experience with a local installer (Mr. Tire, in Ithaca, and Tire Rack didn't seem to take much heed when I told them of my very unpleasant experience. Otherwise, in all my years of ordering from Tire Rack, I've generally been quite pleased.

Date of experience: March 25, 2025
Illinois
1 review
0 helpful votes
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Will always use Tire Rack
January 27, 2025

Super simple - order tires, ship to installer- make appointment- boom- new tires installed. Love it. Just make sure you ask if they were shipped inflated or not. Mine were not and it took extra time to blow them up. Next time I will have them do it before I arrive.

Date of experience: January 17, 2025
Alabama
1 review
0 helpful votes
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Great service always!
April 3, 2025

My experiences have been great. I've had employees call me to confirm a size because the system said the tires may not fit. And the tires always come in excellent condition, no issues and are received in a very timely manner!

Date of experience: March 24, 2025
New York
1 review
0 helpful votes
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Reliable service
April 10, 2025

I often use TireRack, their service is consistent. Whether I need assistance with picking a tire or easy shopping for new or replacement items. I have used them multiple times for tire needs and highly recommend them for buying tires.

Date of experience: March 31, 2025
Pennsylvania
3 reviews
0 helpful votes
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My tire place
April 12, 2025
Updated review

This is approximately my fifth set of tires buying through tire rack. After the very first order it was a no-brainer, we will always buy our tires through tire rack. The
convenience the roadside's warranty.

Date of experience: April 2, 2025

Easier than you would think
December 22, 2024
Previous review

Easier than you would think

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
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New tires for my truck.
March 25, 2025

Very happy with the sale and delivery. That being said, one of my 4 tires was unable to be balanced without adding alot of weights. The installers spun the tire on the rim 180° and it still wouldn't balanced properly. They checked the rim without the tire and it was fine. I called customer service and I'm waiting to hear if they're are sending out a replacement. Customer service was very pleasant to deal with.

Date of experience: March 26, 2025