Tire Rack has a rating of 4.9 stars from 47,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery and great experience. Tire Rack ranks 1st among Tires sites.
I have been using Tire Rack for years and have always had a great experience. I call and talk with a sales representative who helps recommend the best tire for the best value. I will continue to use and recommend Tire Rack.
Very happy with the easy selection process for the types I need. Also glad to have an option to purchase loose tires without an installation requirement. Good selection of brands and reasonable prices too.
I appreciate the ease to search and compare tire options and have them shipped where needed. I mount/balance my own tires and Tire Rack is an excellent source of tires to meet the need.
Found a great deal and took advantage of their mobile installation service. The overall experience was great from the purchase to the individual that delivered and installed the tires. Would definitely recommend.
Ordered 4 wheels and tires for winter driving and scheduled an appointment and had them installed at the recommended store all from 1 website. Just recently hit a pothole and with the free roadhazard from tirerack it's getting installed all through the website again and they will reimburse me.
Order tires to match my stocks, I only needed 2 and they are totally different than what was pictured and what I thought I was purchasing. So I had to come back and ordered 2 more so they would all match.
I've bought all of my tires from Tire Rack for the past 10 years. Their prices are competitive and they offer fast and free delivery. If you don't know what tire to get they have excellent reviews and comparisons.
This is my sixth order from Tire Rack in the past 10 years. I have many vehicles and drive many miles. Tire Rack has a great selection and competitive prices along with helpful reviews when selecting a tire.
I only obtain tires from Tirerack. I highly trust this company and they are backed by their word. They keep you highly updated and address all needs and concerns.
I only obtain tires from Tirerack. I highly trust this company and they are backed by their word. They keep you highly updated and address all needs and concerns.
Finding tires for my car was easy. There was a wide selection of tires to chose from. Delivery was quick. A local repair shop did a great job of mounting the tires. Overall, it was a quick and easy process.
I can save my car profile info for easy access. I can see reviews from others. I can do comparisons to tires - all make for easy shopping... I can then ship to my home address or to my mechanic (even if not listed here)
Lots of choices, but a good comparison chart to narrow my selection based on the criteria important to me (i.e. I don't care about snow traction since I have snow tires too so I look at wet/dry traction)
All the information you need is only a click away. Once you make a decision, your tires shipped directly to the installer. The installer calls you to make an appointment and install the tires. Nothing could be easier!
Excellent but by now I expect nothing less!
Thanks to Kyle for professionalism, knowledge and thoroughness.
I like to research for the very best tires for my cars. Tire rack always has the tires that I want at the best price. Shipping to the recommended installer in my area with a guaranteed installation price has always worked flawlessly. That's why I always buy my tires from tire rack.
This was the best tire purchase. Was able to select the best tire for my truck. I never purchased tires like this, you get to pick which product is best for you. Other tire companies did not offer a selection.
Awesome purchase and product information. Also very helpful in making my selection as well.
The only feedback I have is that you have the wrong size tires for the car that I entered. I have a 2018 Tucson and it says I take a 17 that's the order that I placed and they were incorrect. I needed a 19 inch you were very nice in returning them and I did re-order the correct size
I arrived at the TireRack warehouse, called the # to inform the fine folks inside that I was there to pick up my order, waited about 5 minutes, made contact with the guy who brought the tires out, and I was on my way! Quick, easy, friendly. Recommend 10/10 dealing with these folks.
Great customer service. Guy came out and loaded order for me too.
Following the placement of my order, JR called me to confirm the order because it appeared incorrect. He was right, it was an incorrect size. He confirmed the correct size and confirmed the order. It shipped on time and was delivered as promised despite my error.
You need to find installers that charge reasonable price if you are attempting to urge your customers to choose the provided option. Tirerack part wanted to charge $180USD to install four tires, when my corner mechanic charges $20 per tire.
I had a vehicle stored in their data base, but ordered different tires than speced. Within an hour I get a call to make sure that the tires I ordered were the correct size, since it did not match the car I had on file. Now that is looking out for your customer.
Ordered All Season tires for a trip to the mountains (we ordered late) - tires were available at a reasonable price and was delivered to the installer despite the NorEaster. The service that Tire Rack delivers is second to none.
Tire track is one of kind company does a real world test drive also performance review of their tires they sale, giving the customers knowledge about their tires purchase.
Best place for purchase and performance tire review.
I've been shopping & purchasing tires for all my vehicles (motor home, my vehicles & my children's vehicles) for several years. The total experience with Tire Rack is always the example for others to follow. Viva Tire Rack! D
It's always a pleasure to deal with Tire Rack!
Always get my tires from Tire Rack. They normally have the tires I need in stock, and they have a relationship with Discount Tires who I use to install my tires. There is even a "come to your house" installation service that I have taken advantage of
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
We apologizing for the frustration that this has caused, please send an email to custsvc@tirerack.com with your order number and details so we can look into this.