On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TireMart has a rating of 4.9 stars from 7,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TireMart most frequently mention customer service, great price and new tires. TireMart ranks 6th among Auto Parts sites.
We monitor reviews for authenticity
I had a lot of problems with FedEx on delivery. Their website tracking had the order to be delivered Saturday 09/28/19. At 9:35 am, tracking showed Customer Not Available. I was here all day. Then, their tracking showed order to be delivered by 8:00 pm Monday 9/30/19. Was not delivered. Their tracking showed to be delivered 10/1/19 by 8:00 pm. I called an old driver and got a number and chased the order down and met the driver to get my tires. I do have phone numbers to the new driver for future orders. What a mess! Please provide me a discount on future orders. I missed 2 days work due to the FedEx delivery.
GREAT COMPANY...
I had quick response with a question, and next day delivery of my order. Perfect tire for my use. However, my credit card was compromised right after placing my order, so I have an unfortunate association with my otherwise good experience.
Easy!
Easy to find tires and Live Chat was helpful in clarifying a multi-tire item for example 2 tires was a (1) qty line item in the cart.
Customer service great
I had to go back several times and re-enter infor everytime I missed something.
Excellent customer service. Answered my question, and check was quick and trouble free. Thanks
It was quick & easy. Got the tires super quick!
Really happy with the entire experience!
Tire arrived quickly, as promised, and in the condition described.
One suggestion: It would be nice if each used tire for sale included information about having a patch or not. I understand they make it clear that it "may", but it should be easy enough to tell when the tire is being inspected, and put that into the system. This will let the shopper know that it does or does not. I'd expect the ones without patches to be more expensive, but might be worth it to the shopper.
Overall, good experience, and I'd be back if/when needed again. Thanks.
Ok
Good abailiviry
I was unable to use my existing account, so I started a new one. I love your company, but this was a little frustrating.
I received a phone call from your customer service to confirm my new account, and that fixed everything and my order was in my hands in two days. NICE! Thanks again for being great!
Took toooooo much time
Got immediate help correcting my account issue - thank you!
I received the tires, they look great. Upon installation a small hole was discovered on the shoulder of one and could not be repaired. I've submitted a return/replace claim - waiting for reply on that currently.
Quick and easy ordering process. The tires arrived in the stated time and they look and drive great and have lots of thread left. Why buy new? I will recommend Best Used Tires to anyone who asks. Great experience!
I'm return customer. Bought too many tire from you on ebay site. All great use tire and very fast shipping. And excellent customer service.thank business with you
Quick, easy to use site!
Little more tire description for new tires needed
Answer: Hello! The shipping times depend on a few factors, including your location and the location of the specific tires you purchase. Our official shipping and delivery estimate is 1-6 business days. We cannot guarantee next day delivery at this time.
Answer: All of the Tires we sell are completely New: never mounted, used or modified, original and authentic tires directly from Manufacturers or their authorized distributors. We did in the past sell Used and Blemished Tires, but at this point in time we only sell New Tires.
Answer: We do have Tires located in numerous warehouses across the country, including California. On average, however, the estimated delivery would be 1-6 business days. You can always contact us directly before a purchase and we'll be happy to provide you with a more accurate estimate!
Answer: For any issues, questions or concerns, it's best to contact us at info@bestusedtires.com or to call us at 866-480-8477!
Answer: Shipping to Baltimore tends to take just 1 or 2 business days for our Used Tires; for New Tires it depends on where the Tires are stocked, but it would be between 2 and 5 business days.
Answer: BestUsedTires sources both its Used and New stock from numerous trusted and proven Wholesale Suppliers.
Answer: A: We do have some Tires like that! You can find them on our website by searching for the Item Number N902590-99.
Unlike other tire websites, it is our goal to provide you with an accurate cost for your tires, from the beginning of your tire-buying experience.
That means we show you the price of the tire AND the shipping cost upfront. We don't wait until the cart or checkout to add on shipping and other fees.
This type of pricing transparency sets us apart from the competition.