Tim Hortons

They changed the point collection system
Use to be purchase 6 coffee and get the 7th one free now they change it to purchase 26 coffee in order to get 1 free this is outrage and big scam without any explanation looks like the richer they are cheaper become

The Esterhazy location has an employee who is the epitome of disgraceful. Try to have intercourwe with a fellow employee and getting shut down. Then threaten the great employee that you will make there work and home life a living hell is disgusting. Bullying other employees for no other reason except maybe self gratification is lowwwww.An employee like this needs to be fired and charged for the actions they have taken. Being a baker in your 30's and treating great employees with this kind of disrespect is cowardly. I hope Tim Hortons does the rite thing and investigate and terminate this employee. They are not what I know Tim Hortons stands for.

Very concerned community member.

Every time we go to Tim Horton Ponty Pool, the service is very poor. We go there everyday as it is in our way to work. There is no leadership in this place, nobody knows what they do, they make us wait while the staff is arguing in the back and at the counter. The staff is without reason very lazy, they does not care about to serve customer, they always do mistake with our simple order. They have no clue of how to serve customers. The toilets are extremely dirty, nobody care to clean or refill with toilet paper. The dirt on floor, doors, toilet are discusting!
This is the worst Tim Horton in Ontario. Very poor management, poor customer service, everything is very poorly managed. Nobody care. To change anything since few years we are going there. Very bad example of a Tim Horton business!

I was at tim hortans and i got 4 wraps and it took them 10 min i'm very disappointed and i would like to talk to your manger bc he owes me time and money
I want free timbits for a year or i'm calling the cops

Every single time i come here, they never have any donuts! How can you market yourself as a donut place if you never even have any. Was craving a chocolate donut today and tim hortons is the closest donut place. I already knew i wouldn't get lucky and i was right. I still ended up getting a frozen hot chocolate and i am extremely unimpressed. I am a huge fan of the frozen hot chocolates from Dunkin, so i thought it wouldn't be bad from here… I was wrong. It is way too sweet and sugary for my taste but the real issue is the smell. It truly smells vile. I took my first sip and gagged. The smell of it was like dirty dog smell and throw up. I am very disappointed.

While the actual place has some nice food, this review is mostly about the loaded chipotle bowl. It sucked bro. I just finished it right now and my stomach immediately is starting to hurt. I don't know what the meat was but it was horrible. The rest of the bowl was mediocre, but the meat overtook 2/4 of the bowl so it didn't help much. I honestly will never get this again. Just get the habanero bowl.

I went to the Tim Hortons at Southland Drive & Fairmoynt Drive SE, Calgary this evening. ( July 18th). I ordered 10 regular donuts & 2 dream peanut butter donuts, anyway, it took a few times to ask Gwen for my order. I paid & drove home. When I opened the box, there was only 10 donuts. I had to go back to the store to get the other 2 donuts I had ordered. She tried to charge me for the 2 donuts, I refused to pay. I said get the manager, she came & wasted more of my time. Her name was Vanessa. I finally was given 2 donuts & I also let her know I had been a customer for over 30 years. I also let her know I would be complaining to HO & will not be shopping there again! Poor Customer Service & they do not Listen. Thanks for a waste of my time! Patti M.

Tim hortons segregates children based on vaccination status to attend camp day. Even though the science proves the vaccines are harmful, deadly and bot required for children they still chose to segregate because of corporate and investors.

Their service is also subpar, 15 minutes in druvethru for a coffe at 2 in the afternoon is ridiculous.
Tim hortons has been going downhill for years and I think this is the straw that's going to break its back.

What's with the brother and sister going to soccer with their mom and stop at Timmies, get their stuff, sit on the back of the suv and lay her head on her brothers shoulder like she's having an orgasm. Am I the only one that sees this (brotherly love)?

My wife and I went to Tim Hortons in brantford at 155 Lynden road. The man taking our order was not listening to our order and kept typing it all wrong until another person asked and said I got it. Went to the window to pay and receive our order. The man had me re tell him the order again. This took way to long and the man wasn't listening to what I was saying, after all that took our food home and went to eat our donuts and they both were stuck in the bag with all the chocolate topping.

So I started on app at 1050am. Wouldn't allow me to order. Finally at Tim Hortons order went thru. My order number is 9072. It's now 1145 and I've just received my order.

You're an hour late. The friends I'm sitting with are leaving. I showed the girls my receipt. They checked it and found it on the till.

What's the point if your app is an hour late.

Went to Tim Horton's this morning, the one next to Dunkin Donuts, I asked for a strawberry dipped donut and asked if they could add some more frosting on the donut because there was barely any frosting and was told absolutely not. They do not due that. I asked if the donuts were fresh and was told they are every morning. I think we all know when we are being lied to.

I just went through the drive thru at Tim Hortons in Westville and when i got up to the window to pay she assumed i was paying with my debit when she should have asked me how i was paying and then she walked away. When i was done paying nobody was there to take the debit machine so i set it down on the window then another lady came over and told me that if i set it down like that and it breaks i have to pay fir a new one. All i did was set it down carefully and she told me that after all her and her co workers were just standing around doing nothing but talking nobody should be talked to like that and i will not be going back to that Tim Hortons

If I could give zero stars I would.
3 times I scanned my rewards card and NEVER received my reward points AND the roll ups! They claim they couldn't locate my purchase info (which is a crock)! This last time I provided a receipt and still they claim they couldn't give me my reward points! This new program is crap...McD's has my business now.

...if it weren't for the fact you don't offer free refills on coffee. I love your coffee and donuts, but come on guys... it's 2023, and virtually every restaurant on the planet gives free refills. Seriously?

The owners son and Charlene are all decided to terminate me and I'm the new guy who puts smiles on people's faces and crack jokes from time to time and when they told me I was fired for showing my penis to customers was like a ton of bricks falling on me now if anyone knows the slender tall gay black guy who works drive-thru windows and front counter knows I would never so can someone please ask them why