Tim Hortons

I stopped in Seneca rest area, I90w NY, near Rochester and I buyed a xl coffee( 4.55 usd) a Boston cream and s wild blueberry muffin. I paid over 11 usd. This is robbery. Never buy from this location.

Since tim hortons challenged its format I have been blocked from using my points in the rewards program. I have not had access to my account in well over a month. I have contacted tim hortons almost daily with the resolution to give me my rewards points in the form of free coffee vouchers to compensate my loss and I will delete my account and be done with tim hortons for good. Tim hortons took the approach last night of putting me in contact with a supervisor. I was on the phone with this supervisor for over 40 minutes and in that 40 minutes time I was told I was multiple different things before this supervisor wished me dead when I told her I was going through a medical treatment. I'm not standing for this and am going to persue tim hortons in a legal manner now.

Today on wednesday december 28th 2022 i was scammed. I ordered 2 small white hot chocolates that were only half way filled so in a way they charged me double the price for a total of one hot chocolate. I also asked if they had potato wedges and i saw them but they wouldn't serve them to me. They didn't cut my sandwich in half. I am extremely disappointed in the service i received today, thank you for letting me share my story with all of you. I love you and best of luck to my white hot chocolate lovers.

We purchased a box of Keurig coffee pods, decaf, 30 pod, from Superstore. I noticed a Q R code and scanned it—the websites popped up in Chinese, and when I opened them they were all Chinese Porn sites!
Does Timmies know this?

Why is it that when I ask for a breakfast sandwich on an English muffin double toasted it Never comes out more than warm? Maybe you should go to McDonalds, when I order it from them it comes out toasted and crunchy

I placed the order through the app I was inside Tim Hortons at East York and my ordered placed in a store on maple 45 Km far frome me and they charged my card. I contacted customer support they told me go to store to get your order or money back.
Drive 45 Km to store and 45km back.

Pass that Dutchie to the left hand side and keep passing until it meets the trash. This donut is not the classic of my youth. It is too small, it is a sickly sweet sugar glazed fiasco! Dump these Dutchies in the dumpster along with the revised recipe fail.

I have been eating Tim's everything bagles for many years. The quality of the bagles have really gone down - it's now chewy, and not so nice to eat anymore. On a scale of 1-10, if the everything bagle was 10, the quality is now maybe 1(one).
I hope that Tim improve on the quality.

No customer service skills - shoves the debit machine in your face without taking rewards card then she pretends to scan it - always feel super rushed at the drive thru

Location in Newark, NY. First and last time.They are understaffed. Took 20 minutes for my order. Grumpy counter person. Food was horrrible!. Under cooked bacon /egg/cheese bicsuit. The biscuit litterly flaked apart in my hand as I was trying to eat it and the bacon was under cooked. The sausage/egg/cheese on english muffin was the blandest tasting sandwich that I have ever had. Looking round in there.I noticed that there are no fryers or grills.Everything is microwaved. I could do better at home. NEVER AGAIN!.

Double check your order before heading out of town, went thru the Timmy's on the Halston in Kamloops BC. The order was wrong, if you remember ask for a receipt! I definitely know what I paid for is not what I got.

When I went to Tim Horton for dinner at seven o'clock, they just had coffee and didn't have any soup, wraps, or donuts. They are open until 10 o'clock.I experience this normally twice a week. I wanna ask why they are open if they don't have anything to eat. I worked at same location 1year in 2017. In our time we never said to costumer we don't have food.(780 6th street New Westminster BC V3L 3C7)

I had a free coffee reward on the Tim Hirton app and when I activated it I had 5 days to get it. Today I went to get my free coffee and the cashier couldn't get it to work. When I scanned the code it still showed a price for the coffee. She couldn't do anything for me so I went to another Timmy's in Brockville Ontario and she had the same problem but she adjusted the amount and I only had to pay for the muffin. Your rewards are not very good, I hope you get that straightened out.

NOT HAPPY JUST HAD 5 ROLL UP THE RIM TO WIN AND NOT 1 OF THEM WERE WINNERS I DON'T KNOW WHAT KIND OF CONTEST THIS IS BUT YOU WOULD THINK THAT THERE SHOULD HAVE BEEN SOME KIND OF PRIZE TO BE WON THIS SEEMS FISHY TO ME VERY UPSET ABOUT THIS NOT RIGHT AT ALL

April 29th we stopped at the Dewitt MI location for a couple of coffees and donuts.

The employee (a young, short, white man) acted hostile and angry. Irritated that we were there. I ordered a caramel iced latte and he gave me a hot coffee. I did not complain and left. Because it was too hot I could not try it until I got to the car.

It was the absolute WORST coffee that I have ever had in my life. It was SO bitter that I couldn't drink it. I wanted to return it but my husband wanted to keep driving.

Given the poor service and terrible coffee I will never go to Tim Hortons again. Believe me, Speedway's coffee tastes way better than the coffee this guy makes. Next time we will stop at McDonald's.

Ps. The young black man that brought us the donuts was very polite. Tim Horton's should hire more people like him.

Time horton as an extremely bad client support
I placed an order for delivery and asked to include a promo coffe mug
They billed but the store had no inventory but did not apply credit
Open ticket at corporate and still no responce from them excep we will look into it and contact your with in 10 days
It's now 24 days and they do not reply to ticket anymore and no credit

I most probably wil stop drinking coffee at tims,either change ur cup quality or just put the sleeve,even the sleeve slips off while holding. On without us asking.even McDonald's has better cups without the coffee spilling, thrs always coffee on the covers to.n they are in a hurry thru the driveway, I just can't hold a hot coffee cup.plz CHANGE it,lov ur coffee. Wouldn't want to go anywhere else.

Went to the hospital to visit my sick father in law, purchased $18 worth of food, go to scan my phone, they don't scan phone or cards there, they gave me a receipt and call head office, I did they said they can't do nothing about this, for really, ok, I am deleting my app I am done with Tim Hortons, there way to big,don't care about locality

Was at the Tim Hortons in thessalon Ontario on sunday January 21st 2024 and tried to order any of the retro doughnuts and all they had was 1 walnut crunch left and none of the other ones so I got that, then ordered a Boston creme and they had none of those either. Hate when I'm in the drive through and they don't have any of what's being advertised on the screen!