The man at the window handed the debit machine didn't even make eye contact. Then I couldn't reach he yelled ma, am your bill is this much. I replied that I cant reach machine. He gave to me with a sigh the after that handed my order and didn't even look at me. I will never go to the Richard Road SW one again. They need to re train the workers on good customer service
I couldn't even belive when they handed me a paper fork. It was a disgusting experience. So sad Tim's has gone woke. It's been a staple of our life as we are on the road a lot. Going to shop elsewhere because that was gross. Drop the paper forks, bad idea!
Bought a chili today opened the bag and found a sad excuse of a part bun. Ask what the heck is this, yeah you only get a part bun now. If you want to order another it's $1.70. Of all the million/billion of dollars profit TIms makes they now have to screw the consumer for half a bun. Booooo. Horrible. Last chili that I buy from there.
So we go for coffee this morning and decide to sit in. We sat at the couch section. I was discussed at the tables, they were so dirty, I mean there was even foot prints on them. All that staff and not o e person wiping down tables. The whole restaurant had dirty tables. Then of a kickers we get home and my daughter starts to complain her head itches and low and behold I check it and there was a bug in her hair, no eggs just one bug from Tim Hortons couch. So you know I immediately delouced her hair and wrote this review. So stay away from. The couch area at spri g bank Timmy's unless you want bugs. Filthy dirty place I ha e ne er been so discussed never going g there again.
Visited certain location 3 times, ordered the same each time. Hot chocolate & a wild berry muffin. First time got a chocolate chip muffin, second time got a banana tasting muffin, third time waited in the store for 15 minutes, never got waited on. There was 5 employees, I was the lonecustomer. Tried calling the manager she told me lousy phone reception tried later, same lady told me call back next day manager would be in! Tried a few days later got hung up on,
If you're looking to eat healthy brown buns with your chilli or Sandwich, this location does not have it or has never served brown buns. Today: September 22,2022 - this place is cutting down from one full bun served with chilli to half cut buns. Service is fast but no brown buns.
Tim Hortons CEO said that Tim Hortons stood with truck drivers and frontline workers. That we would always be served in the overnight hours at their drive thru windows and be able to use the restrooms. This is False. Only a select few Tim Hortons in Ontario would serve drivers when the dine in restaurant was closed. And only the 24 hour dive in restaurants would allow us to use the restrooms overnight. Now that the pandemic is mostly over, most restrictions have been lifted the overnight doors to Tim Hortons remain locked at most Ontario locations to truck drivers, frontline workers and the general public. Tim Hortons has forgotten that they need us to buy their coffee and overpriced food. We don't need them to continuously price gouge us. If you agree, boycott Tim Hortons.
I will never order through the app again. I never received my order. I had to call them to find out where they left my order. She finally answered and said she dropped it off somewhere and didn't tell me. She then swore at me and hung up. Ive reported it and no one has called me regarding this and it's been a week. I would just like a refund and the rip I gave her.
Today's Tims is a shadow of what it use to be. One of the few things left on the menu that I was still enjoying was the chilli, but if todays serving is another example of where they are going, then the future looks bleak. What use to be a thick tasty bowl of chilli, has turned into a bland bowl soup with broth that could be sucked up with a straw. Give your head a shake guys. If it ain't broke, don't fix it. At least don't mess with the hot chocolate pls.
What comes to mind when I hear Tim Hortons
Well Shister and then boycott!
Come on. Tim Horton. Man up and do the right thing for your customers
Remember it was your technical glitch not your customer's
I visit the Tim Hortons on 56 Ave in Langley most days and always order the same thing: egg & cheese on homestyle biscuit. How is it that they always give me a English muffin that I have to throw away (they are gross)
Ordered 2 Pumpkin spice lattes from the TH in Wasaga Beach east end location. No pumpkin spice flavor, filled to the 3/ 4 cup mark and Luke warm. At $8.00 this is a terrible product. Don't waste your money and try this-awful product.
I would give a 0 but it won't let me. My family will be boycotting the chain due to their requirement for children attending their camps to be vaccinated for Covid. An experimental jab that doesn't even work should never be a requirement for any activity.
I've been a customer for close to 20 years. The customer service and accuracy is horrible. Daily I receive the wrong coffee even though the team working repeated my order back to me and the screen reflected the correct order. I understand mistakes happen but mistakes are daily. This morning I went to a location and decided to order and breakfast sandwich. Well I was disappointed and disgusted. The bacon was flimsy and cold, there was a cold piece of cheese on the sandwich. My order cost over $7.00 and I ended up throwing out my sandwich. Honestly I have wasted enough money with Tim Hortons over the years and it getting old. You have lost a customer.
Best customer service in tim hortons (Dundas rd).
Jonson is the best employee you have. Definitely needs a raise.
Well, tim hortons on the britannia road has the worst employees. 2-3 of them are putting down the reputation of tim hortons
Note that Tim Horton in New Liskeard maintenance not being done. Plumbing in women washroom not acceptable. Sink faucets not working for a long time. Only one washroom in women's bathroom not working for a long time. No towels ever to wipe hands. Very dirty floors. Lots of staff but no one assigned on a regular basis to clean bathrooms. Numerous clients switching to McDonald or Harvey in view of the lack of cleanliness. ——- There is way to much staff socializing and friends coming in to socialize with staff. - Solutions required. Log record of who cleans on a regular basis. Supervisor or manager to check cleanliness every two hours should be done.
I went to the E 8 mile location in Hazel Park, ordered the number one with a hash brown and a side order of the Boston crème donut along with the Oreo Ice Capp. I didn't receive my receipt, so now I have no proof of purchase or records for my rewards, might I add that, I was convinced it was in the bag. I pull up to work and took a bite out of my hash brown which had a stale taste, not fresh at all. I unwrapped the breakfast sandwich and found what had appeared to be a "little" piece of black hair. I thought to myself, "must be something that fell in," I was just going to cut off the area with the hair and say an extra grace over it. As I pull the entire sandwich out of the wrapping I find that this "little" strand is baked in and throughout the entire sandwich. I'm so hungry and rather annoyed, also utterly disturbed with this experience. Lesson learned once more; Check the food prior to pull off and ensure you have a receipt of purchase.
So frustrated with Tim Hortons first trip today gave me a coffee instead of tea(yes it said tea on order) second trip after I paid was asked oh was that 2 teas? When I said yes was told only charged you for one*...uummm you said price for 2 when I paid...oh I charged you for a tea and coffee.really so my coupon for 2 for 3.00 now not used either great...am I supposed to be happy at least I'm getting 2 teas that I ordered(at an additional dollar plus price?) Wow...time to save my money
I ordered 2 turkey bacon club sandwiches for my wife & I. When I opened mine up & began eating, I noticed a different taste (and not a good taste). This was the Tim Hortons in Stratford, ON, close to the Festival Mall. I have had turkey bacon club sandwiches before & they were good, but time time NOT. I would give them a zero rating if that was possible.
EVERY single time I go they are always out of what I want to order. They just told me they are closing in 40min so they don't have bread for sandwiches, at 5:20 dinner time! 40min is also a long time before close. Awful service
Answer: I believe Tim Hortons is a legit company but in my mind, I'm thinking they are funded somehow through the liberal party of Canada just because there is a lot of new Canadians working at Tim Hortons? I'm not racist by all means.
Tim Hortons has a rating of 1.4 stars from 370 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tim Hortons most frequently mention customer service, free coffee and fast food. Tim Hortons ranks 317th among Restaurants sites.