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Claim Your BusinessTimbl has a rating of 1.15 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Timbl most frequently mention customer care, service provider, and worst internet problems. Timbl ranks 74th among Internet Service Provider sites.
They are the worst service provider.Not ready to refund not even providing the services. Persons are not answering the calls. One of the agent from backend called me and asking me to share my personal number so that they can resolve the issue in personal.Is this is the behaviour they are doing with customer. Really cheap they are pathetic service provider.No one from the team is contacting i have asked to disconnection and every time they close my ticket without any resolution. Dont go for timbl ever trust me
Timbl is one of the worst broadband connection ever, the internet terrible and the service is pathetic, monthly at least 6-10 times something or other thing happens to their fiber lines or the server and to resolve that they take minimum 2–3 days and can go for weeks also…it's very disappointing…I would not recommend Timbl to anyone:| Parag Sharma Jaipur, Rajasthan *******664
Timbl is one of the worst broadband connection ever, the internet terrible and the service is pathetic, monthly at least 6-10 times something or other thing happens to their fiber lines or the server and to resolve that they take minimum 2–3 days and can go for weeks also…it's very disappointing…I would not recommend Timbl to anyone:|
Parag Sharma
Jaipur, Rajasthan
*******664
Wish could give 0 star. Appalling service. The customer service agents don't have any basic knowledge about WiFi/broadband. They keep saying will raise ticket and no one will get back. It's a nightmare. It's a scam. I am paying for 50mbs, unlimited plan, and they are giving me 10 mbs, so it's scam. If my issue not resolved ASAP, I will be filing a legal complain to Telecom Regulatory Authorities of India.
It's causing me mental harassment as I am unable to work from home with this kind of services.
Customer ID: *******
Tip for consumers:
Ha
Products used:
Naas
Worst kind of services. Internet stops working after a day or two. They installed old and faulty routers, even for new connections. If you register a complaint and call for tech support, there is no response for atleast a week or so. Their plans are non-refundable. They do not refund your security account. DO NOT OPT FOR TIMBL AS A IT COSTS A LITTLE LESS, IT WILL COST YOU MORE BOTH MENTALLY AND TECHNICALLY. YOU WILL DEFINITELY REGRET CHOOSING TIMBL AS I AM REGRETTING NOW.
This us the worst internet connection which I used ever. Their customer care executive and area manager behaviour is also worst. They did not understand the user problem and they can not solve the connectivity problem in 5 days. When we reached the customer care they only said your ticket is open and our team is working on them. So i personally request to all please do not use this internet connection.
They are the worst service provider.Not ready to refund not even providing the services. Persons are not answering the calls.
One of the agent from backend called me and asking me to share my personal number so that they can resolve the issue in personal.Is this is the behaviour they are doing with customer.
Really cheap they are pathetic service provider.No one from the team is contacting i have asked to disconnection and every time they close my ticket without any resolution.
Dont go for timbl ever trust me
Such a worst service provider they are, I never get the committed speed, I registered a complaint about slow browsing on 18th January but till now this is not resolved, my biggest mistake is this I bought a 3-month pack in advance so I can't discontinue service now, I have to be there with the worst service, I will not recommend this internet provider to even my enemies.
Pathetic, pathetic service. After every second day internet stops working. My simple father got duped by their agents and he paid for a year. Now they would not return that amount. If any lawyers are seeing this please feel free to contact me on *******@gmail.com
Never ever go for Timbl. One of the biggest fraud company they take the security deposit and never return it even if you disconnect the service. My customer ID is *******, I still waiting to get my security refund back
Products used:
Timbl Broadband
My Airtel sim in mobile gives more internet speed than Timbl's 40 Mbps plan. There is a lot of fluctuation in Network. Many times there is no connectivity for a 2 to 3 hours.
I don't know about the connectivity and speed in other areas but if you are a resident of Defence Colony, Ambala Cantt, Haryana, please do not even think of Timbl.
I feel like I have wasted my hard earned money but please do not waste your's.
Customer Id: *******
Internet connection is down since last two days but no one is receiving phone. No Supports from customer care. They have generated only complaint tickets. No Supports from Technician, Sales team.
Since last 1 month, i am facing this issue regularly. Every time they raise the ticket. I must have given negative rating if option available. Very very poor service.
It takes 4 to 7 days to rectify whenever it goes bad.
For billing and monitary matters they have option to talk to their representative otherwise computerised answers only.
Worst service
It seems like opting Timbl is a bigger mistake than getting married
Worst internet and worst customer service. Don't believe what they promise. They will never provide 100 mbps. In the name of 100 mbps they provide less than 10 mbps. Even with several customer care calls they are unable to resolve any issue. Immediately going to discontinue the service. Worst internet provider.
Tip for consumers:
Do not trust timbl. Worst internet provider.
Never experienced such kind of worst service in my entire life. My Internet is not working since last 3 days and I am almost begging with customer care guys but not getting a single update.
I tried to reach their appellate officer:"Deepak Singhal" also but even he doesn't care about their customer. Better to use mobile hotspot the Timbl.
PATHETIC
It's been two weeks now that I have paid for a new installation and have not received any response yet. Every time you call they will simply give you a turn around time and do nothing. Customer ID: *******
This is one of the worst internet service provider. Speed keeps fluctuating (for 40 mbps plan, they provide 2-3 mbps) and no service is provided even after raising complaints. They simply close the complaints without even fixing the issue. Will never recommend this service provider to anyone.
Customer Id: *******
Tip for consumers:
Reviews posted in the site regarding timbl are genuine .
Products used:
Ended up with annual 40 mbps plan .
This company is really very poor. They took money and give you a customer care number where you keep on ringing and begging for internet speed. A forge service provider
Tip for consumers:
The service is really very poor. It is better to have a 2G sim card rather than their internet connection
They have restricted their speed during lockdown. U will pay for 50 mbps plan, they will provide speed upto 30 mbps. Customer care guy said speed restriction will continue till lockdown( probably whole May month). So don't go for this company, they are running fraud ( they won't tell u all this when buying connection). All other companies such as jio, airtel, bsnl fiber have not only increased their FUP Data but also maintained speed during lockdown to allow work from home. In my 7 days of connection, faced downtime every single day. Choose any company but not this. This is the most unprofessional, unethical fraud company. Go At ur own risk!
Totally Fraud Company, Never pay money in advance...
From bottom to top all are corrupt & fraud...
Pathetic Service with no customer satisfaction. Most of time internet is not working and no one come for resolution of problem
They are providing the worst services. No one care about the complaint after installation. Not recommended. If require one can see their services with one month plan. Do not go for 3 months or 6 months. You will be stuck.
Pathetic customer service and I will never recommend to anybody... fed up with customer care resoponse... every time same dialogue... Resolution time is SIX WORKING HOURS... continuously for 72 hours...
Hi I am Jyotsana and I generally take freelance projects so needed a good internet connection. I had already had a bad experience with another internet service provider which had affected my projects and clients so I didnt wanted to waste time on any more bad connections. But thanks to Timbl, for a high speed internet connection due to which I am able to get my work done in time without facing much issues with my broadband! Your services are so far so good. Thank you team Timbl!
This is scam company.
Only calls when they want to install connection.
After throwing router and random wire inside.
They will not receive call. They will see your messages on whatsapp, will be online but will not pick up call or reply to messages.
Tip for consumers:
Look for other products especially in Gurgaon.
Their refund policy exist only if they pick the call but they will not.
Products used:
The 40mbps broadband
The are providing wrost service i ever find... While complaining, they disconnect your call, have to wait minimum 5 min so that they answer there call, even after 3 days even installation is not done however they have taken the money in advance
Give some extra amount but buy some good Broadband! I had given 6 months advance that is why unable to change my connection & they are not ready to refund amount. You are left with only filing Consumer case which I will Be doing in few days. IF YOU have habit of Begging in front of Customer care selling your self respect then only buy Timbl Broadband. Worst and useless network ever.
It has been 3 days I am without internet. Suffered loss of thousands of rupees and also unable to attend college classes. Pay 50 rs extra and use AIRTEL FIBRE or JIO but dont but this CHEAP LOW QUALITY THIRD GRADE NETWORK.
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