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How would you rate Timbl?
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India
1 review
2 helpful votes
Follow Vikram B.
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Such a worst service provider they are, I never get the committed speed, I registered a complaint about slow browsing on 18th January but till now this is not resolved, my biggest mistake is this I bought a 3-month pack in advance so I can't discontinue service now, I have to be there with the worst service, I will not recommend this internet provider to even my enemies.

Date of experience: March 30, 2021
India
1 review
1 helpful vote
Follow Harsh V.
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PATHETIC
It's been two weeks now that I have paid for a new installation and have not received any response yet. Every time you call they will simply give you a turn around time and do nothing. Customer ID: *******

Date of experience: May 29, 2020
India
1 review
1 helpful vote
Follow Ravi R.
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Fraud Company
May 1, 2020

They have restricted their speed during lockdown. U will pay for 50 mbps plan, they will provide speed upto 30 mbps. Customer care guy said speed restriction will continue till lockdown( probably whole May month). So don't go for this company, they are running fraud ( they won't tell u all this when buying connection). All other companies such as jio, airtel, bsnl fiber have not only increased their FUP Data but also maintained speed during lockdown to allow work from home. In my 7 days of connection, faced downtime every single day. Choose any company but not this. This is the most unprofessional, unethical fraud company. Go At ur own risk!

Date of experience: May 1, 2020
India
1 review
0 helpful votes
Follow Aanchal S.
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The pthetic service ever... i am one of the customers... ghtiya se bhi ghtiya service hai... never go for timbl. Its been approx 6 days internet not working and still there is no response. Ticket C007

Date of experience: May 28, 2020
India
1 review
1 helpful vote
Follow Nishant D.
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My Airtel sim in mobile gives more internet speed than Timbl's 40 Mbps plan. There is a lot of fluctuation in Network. Many times there is no connectivity for a 2 to 3 hours.

I don't know about the connectivity and speed in other areas but if you are a resident of Defence Colony, Ambala Cantt, Haryana, please do not even think of Timbl.
I feel like I have wasted my hard earned money but please do not waste your's.
Customer Id: *******

Date of experience: March 18, 2021
India
1 review
1 helpful vote
Follow Jyotsana G.
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Hi I am Jyotsana and I generally take freelance projects so needed a good internet connection. I had already had a bad experience with another internet service provider which had affected my projects and clients so I didnt wanted to waste time on any more bad connections. But thanks to Timbl, for a high speed internet connection due to which I am able to get my work done in time without facing much issues with my broadband! Your services are so far so good. Thank you team Timbl!

Date of experience: February 26, 2018
India
1 review
0 helpful votes
Follow Ashutosh S.
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Never Experienced Such Kind Of Worst Service In My Entire Life
After 50 days of disconnection and continuous call two three times a day, after writing 5 emails daily from a week, they finally agree to return my security amount but they still not taking the responsibility of their bad services, they simply say out team are not aware of our policies... I wasted my time, mental peace and money by taking Timbl connection, after taking Fiber connection from Timbl I recharged my phone to use internet for my live classes. I missed some of my classes too, But simply Timbl dont care of their costomers issues, they simply said the same scripted line
" We apologize for the inconvenience you faced" thats it... And they are not going to refund the amount which you have in your Timbl Account, because of there so called policy.
I was not aware that small companies like Timbl's have policies too... Funny
They have policies but there employes are not aware of that...

"Might field guys will not aware, same has already been discussed with you on yesterday" by Timbl Sr. Executive

I never faced this type bad experience in my entire life from anyone.

I request everyone to not waste there money, time, and most importantly peace of mind on timbl...
I called them more then 100 times but every no one actually solved any of complains on time. They simply blame on others, like my field area agent or other competition Internet Service Provider for their faults.

Worst Internet Service Provider Ever, not going to suggest anyone about timbl..

Date of experience: May 26, 2021
India
1 review
0 helpful votes
Follow Shashi P.
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I urgently needed broadband to be installed the same day & Vinay Kumar & his team - the Area Manager in Faridabad committed that it will be done. That they picked up half ring calls, followed up many times and provided best of services however as soon as I made the payment they have stopped picking up the call or responding. Twice this fraudster Vinay picked up the call and gave an excuse that he is getting it done and started behaving unprofessionally. This is really really *******@Deepak Singhal this is how your company behaves. This needs to be trending on social media and you will be asked this question in every social media forum. People must be aware of this service provider

Date of experience: August 24, 2020
India
1 review
0 helpful votes
Follow Divya S.
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The worst experience I ever had with wifi company. They don't even know that if the person is not using wifi and not getting recharged because the customer is not at her place and repeated the same thing and subah se shuru call krna rat tk recharge kab kraoge when you already confirmed ki aapko hi pta ki aap kb wapis aaoge they use to ask same thing on every call and agr care number pr call kr k bolo to khnge ticket raise kr dia call hi aayega and from the next again wo call krna shuru seriously they are just doing mentally torcher their customers. Alb ye date kya dalu roz ka tamasha h ye

Date of experience: May 10, 2023
India
1 review
0 helpful votes
Follow Suman S.
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There custome support team not able to do help any kind of only time waste to call them and net also very poor sometimes internet gone whole day and some times flactuated gap 1hr almost whole day not satisfied i dont recomment to anyone to take this dabba i also waste my money on it

Date of experience: September 13, 2020
India
1 review
0 helpful votes
Follow Kapil s.
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I had taken timbl connection before 10days and till now I had raised more than 20complaint about speed and connectivity issue. Each time they raised ticket and close it by mentioning speed is fine.
I took 30Mbps unlimited plan but not even able to play a simple YouTube video.

It is tottaly waste of money I would not recommend anyone to go for timble. You will definitely get so many option within this range.

Date of experience: January 20, 2019
India
1 review
2 helpful votes
Follow Priyanka S.
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Timbl is one of the worst broadband connection ever, the internet terrible and the service is pathetic, monthly at least 6-10 times something or other thing happens to their fiber lines or the server and to resolve that they take minimum 2–3 days and can go for weeks also…it's very disappointing…I would not recommend Timbl to anyone:|
Parag Sharma
Jaipur, Rajasthan
*******664

Date of experience: August 20, 2020
India
1 review
5 helpful votes
Follow Raj S.
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WORST SERVICES EVER
August 2, 2020

Worst kind of services. Internet stops working after a day or two. They installed old and faulty routers, even for new connections. If you register a complaint and call for tech support, there is no response for atleast a week or so. Their plans are non-refundable. They do not refund your security account. DO NOT OPT FOR TIMBL AS A IT COSTS A LITTLE LESS, IT WILL COST YOU MORE BOTH MENTALLY AND TECHNICALLY. YOU WILL DEFINITELY REGRET CHOOSING TIMBL AS I AM REGRETTING NOW.

Date of experience: August 2, 2020
India
1 review
0 helpful votes
Follow Jiss J.
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Timbl service s d worst broadband service and they make us fool n every aspect of its connection as well as poor customer services,. I recommend nobody 2 go for timbl

Date of experience: October 4, 2020
India
1 review
0 helpful votes
Follow Kriti G.
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Worst company ever
August 18, 2020

Worst company ever and customer services as well ive taken connection and from past 2 months its not resolved and they don't know how to talk to a customer

Date of experience: August 18, 2020
India
1 review
0 helpful votes
Follow Pawan Y.
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Bakvas net
October 27, 2020

Bhot hi bakvas h kabhi koi responsible nhi h isme all the workers' are lazy itna kharab h ki bilkul clta hi nhi ek whatsapp msg bhi 30 min leta h send hone m y haal 50mbps wale plan ka h aap sabhi photo dhek sakte h y wifi k naam pr dhabba h is to phone ka data h aur meri fibar cable 1week se tutti h abhi tk koi use thik krne bhi nhi aaya aur call bhi pick nhi kr rahe at last isse aapne risk pr hi lagvaye

Date of experience: October 27, 2020
India
1 review
0 helpful votes
Follow Manpreet S.
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Very Bed service
November 7, 2021

No responce your company side... *Timble* Very bed service. After connection your staff not responce.

Date of experience: November 7, 2021
India
1 review
0 helpful votes
Follow Gaurav M.
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Chor company h
June 17, 2023

Galti se galti karke timble ko mat lagwana.box ka Paisa le lete h but refund nahi karte h.ap chahe kitna bhi sunao kisi ko koi fark nhi padhta.service k nam par fraud hai

Date of experience: June 17, 2023
India
1 review
0 helpful votes
Follow Shreya G.
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Worst ever bastards
October 20, 2020

Extremely poor
Worst company, guys koi glti se bhi iska connection mat lena. Please please... Ye log bhikhari log hain jo paisa pehle hi le lete hain... Ager bheekh samajh k dena ho tabhi dena inko warna internet ki expectations to kabhi mat rakhna. Apka kaam bigad jaega... But yaha se koi phone nai uthayega. Inko salo ko training milti hai ki kabhi bhi customer ka call mat uthao... Maine glti kerdi but ab hata rahi hu connection.

Date of experience: October 20, 2020
India
1 review
0 helpful votes
Follow Shekhar D.
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BIG BIG NO FOR TIMBL
September 18, 2020

Honestly saying I don't even want to give TIMBL a single star but I have to just because it is mandatory First of all i writting this review 2nd time whatever I am writing in this review is my personal experience of using it
I face an issue with the connectivity with every single day. Everyday after an 2-3hours its shows this wifi has no access to the internet.
I'm Just fed up with this. The customer care of Timbl is 24x7 only theoretically. Calling them at even 7 in the morning only give me a chance to keep listening to never-ending music which is eventually put me to sleep. If they do pick my call, the only answer i would get from them would be that they are working on the issue, and the problem will be solved "ASAP". They never give me any time frame within which the problem is expected to be solved. This is highly pathetic service ever seen and I don't understand on what basis timbl customer care are again and again giving the fake hope to customer and making fool of them. Daily I have to call Timbl numerous times due to low browsing and download speed i am really really fed up of this
Please don't go with timbl
My customer care id *******

Date of experience: September 18, 2020

Overview

Timbl has a rating of 1.2 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Timbl most frequently mention customer care, service provider and worst internet. Timbl ranks 241st among Internet Service Provider sites.

service
16
value
15
shipping
13
returns
12
quality
14