• Timbl

Timbl

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Overview

Timbl has a rating of 1.15 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Timbl most frequently mention customer care, service provider, and worst internet problems. Timbl ranks 74th among Internet Service Provider sites.

  • Service
    16
  • Value
    15
  • Shipping
    13
  • Returns
    12
  • Quality
    14
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
7
See all photos
How would you rate Timbl?
Top Positive Review

“Worst service provider ever”

Jaspreet K.
9/7/20

They are the worst service provider.Not ready to refund not even providing the services. Persons are not answering the calls. One of the agent from backend called me and asking me to share my personal number so that they can resolve the issue in personal.Is this is the behaviour they are doing with customer. Really cheap they are pathetic service provider.No one from the team is contacting i have asked to disconnection and every time they close my ticket without any resolution. Dont go for timbl ever trust me

Top Critical Review

“Timbl is the worst broadband ever...”

Priyanka S.
8/20/20

Timbl is one of the worst broadband connection ever, the internet terrible and the service is pathetic, monthly at least 6-10 times something or other thing happens to their fiber lines or the server and to resolve that they take minimum 2–3 days and can go for weeks also…it's very disappointing…I would not recommend Timbl to anyone:| Parag Sharma Jaipur, Rajasthan *******664

Reviews (46)

Rating

Timeframe

Other

Thumbnail of user priyankas93
1 review
2 helpful votes
August 20th, 2020

Timbl is one of the worst broadband connection ever, the internet terrible and the service is pathetic, monthly at least 6-10 times something or other thing happens to their fiber lines or the server and to resolve that they take minimum 2–3 days and can go for weeks also…it's very disappointing…I would not recommend Timbl to anyone:|
Parag Sharma
Jaipur, Rajasthan
*******664

Thumbnail of user sharond966
1 review
3 helpful votes
April 18th, 2021

Wish could give 0 star. Appalling service. The customer service agents don't have any basic knowledge about WiFi/broadband. They keep saying will raise ticket and no one will get back. It's a nightmare. It's a scam. I am paying for 50mbs, unlimited plan, and they are giving me 10 mbs, so it's scam. If my issue not resolved ASAP, I will be filing a legal complain to Telecom Regulatory Authorities of India.
It's causing me mental harassment as I am unable to work from home with this kind of services.
Customer ID: *******

Tip for consumers:
Ha

Products used:
Naas

Service
Value
Shipping
Returns
Quality
Thumbnail of user rajs131
1 review
5 helpful votes
August 2nd, 2020

Worst kind of services. Internet stops working after a day or two. They installed old and faulty routers, even for new connections. If you register a complaint and call for tech support, there is no response for atleast a week or so. Their plans are non-refundable. They do not refund your security account. DO NOT OPT FOR TIMBL AS A IT COSTS A LITTLE LESS, IT WILL COST YOU MORE BOTH MENTALLY AND TECHNICALLY. YOU WILL DEFINITELY REGRET CHOOSING TIMBL AS I AM REGRETTING NOW.

Thumbnail of user pankajg23
1 review
2 helpful votes
June 23rd, 2020

This us the worst internet connection which I used ever. Their customer care executive and area manager behaviour is also worst. They did not understand the user problem and they can not solve the connectivity problem in 5 days. When we reached the customer care they only said your ticket is open and our team is working on them. So i personally request to all please do not use this internet connection.

Thumbnail of user jaspreetk23
1 review
1 helpful vote
September 7th, 2020

They are the worst service provider.Not ready to refund not even providing the services. Persons are not answering the calls.
One of the agent from backend called me and asking me to share my personal number so that they can resolve the issue in personal.Is this is the behaviour they are doing with customer.
Really cheap they are pathetic service provider.No one from the team is contacting i have asked to disconnection and every time they close my ticket without any resolution.

Dont go for timbl ever trust me

Thumbnail of user vikramb16
1 review
2 helpful votes
March 30th, 2021

Such a worst service provider they are, I never get the committed speed, I registered a complaint about slow browsing on 18th January but till now this is not resolved, my biggest mistake is this I bought a 3-month pack in advance so I can't discontinue service now, I have to be there with the worst service, I will not recommend this internet provider to even my enemies.

Service
Value
Shipping
Returns
Quality
Thumbnail of user swapnilj6
1 review
1 helpful vote
October 8th, 2020

Pathetic, pathetic service. After every second day internet stops working. My simple father got duped by their agents and he paid for a year. Now they would not return that amount. If any lawyers are seeing this please feel free to contact me on *******@gmail.com

Thumbnail of user sachins101
1 review
1 helpful vote
June 26th, 2022
Verified purchase

Never ever go for Timbl. One of the biggest fraud company they take the security deposit and never return it even if you disconnect the service. My customer ID is *******, I still waiting to get my security refund back

Products used:
Timbl Broadband

Service
Value
Shipping
Returns
Quality
Thumbnail of user nishantd10
1 review
1 helpful vote
March 18th, 2021

My Airtel sim in mobile gives more internet speed than Timbl's 40 Mbps plan. There is a lot of fluctuation in Network. Many times there is no connectivity for a 2 to 3 hours.

I don't know about the connectivity and speed in other areas but if you are a resident of Defence Colony, Ambala Cantt, Haryana, please do not even think of Timbl.
I feel like I have wasted my hard earned money but please do not waste your's.
Customer Id: *******

Service
Value
Shipping
Returns
Quality
Thumbnail of user varung13
1 review
1 helpful vote
June 20th, 2021

Internet connection is down since last two days but no one is receiving phone. No Supports from customer care. They have generated only complaint tickets. No Supports from Technician, Sales team.
Since last 1 month, i am facing this issue regularly. Every time they raise the ticket. I must have given negative rating if option available. Very very poor service.

Thumbnail of user rajeshs110
1 review
1 helpful vote
July 20th, 2021

It takes 4 to 7 days to rectify whenever it goes bad.

For billing and monitary matters they have option to talk to their representative otherwise computerised answers only.

Worst service

It seems like opting Timbl is a bigger mistake than getting married

Service
Thumbnail of user fnus9
1 review
1 helpful vote
March 25th, 2021

Worst internet and worst customer service. Don't believe what they promise. They will never provide 100 mbps. In the name of 100 mbps they provide less than 10 mbps. Even with several customer care calls they are unable to resolve any issue. Immediately going to discontinue the service. Worst internet provider.

Tip for consumers:
Do not trust timbl. Worst internet provider.

Service
Value
Quality
Thumbnail of user yogeshm21
1 review
0 helpful votes
May 12th, 2021

Never experienced such kind of worst service in my entire life. My Internet is not working since last 3 days and I am almost begging with customer care guys but not getting a single update.
I tried to reach their appellate officer:"Deepak Singhal" also but even he doesn't care about their customer. Better to use mobile hotspot the Timbl.

Thumbnail of user harshv17
1 review
1 helpful vote
May 29th, 2020

PATHETIC
It's been two weeks now that I have paid for a new installation and have not received any response yet. Every time you call they will simply give you a turn around time and do nothing. Customer ID: *******

Thumbnail of user surojeetk
1 review
0 helpful votes
December 19th, 2021

This is one of the worst internet service provider. Speed keeps fluctuating (for 40 mbps plan, they provide 2-3 mbps) and no service is provided even after raising complaints. They simply close the complaints without even fixing the issue. Will never recommend this service provider to anyone.

Customer Id: *******

Tip for consumers:
Reviews posted in the site regarding timbl are genuine .

Products used:
Ended up with annual 40 mbps plan .

Service
Value
Shipping
Returns
Quality
Thumbnail of user kavitat11
1 review
0 helpful votes
March 29th, 2021

This company is really very poor. They took money and give you a customer care number where you keep on ringing and begging for internet speed. A forge service provider

Tip for consumers:
The service is really very poor. It is better to have a 2G sim card rather than their internet connection

Service
Value
Shipping
Returns
Quality
Thumbnail of user ravir52
1 review
1 helpful vote
May 1st, 2020

They have restricted their speed during lockdown. U will pay for 50 mbps plan, they will provide speed upto 30 mbps. Customer care guy said speed restriction will continue till lockdown( probably whole May month). So don't go for this company, they are running fraud ( they won't tell u all this when buying connection). All other companies such as jio, airtel, bsnl fiber have not only increased their FUP Data but also maintained speed during lockdown to allow work from home. In my 7 days of connection, faced downtime every single day. Choose any company but not this. This is the most unprofessional, unethical fraud company. Go At ur own risk!

Thumbnail of user johnw2379
1 review
1 helpful vote
February 25th, 2020

Totally Fraud Company, Never pay money in advance...

From bottom to top all are corrupt & fraud...

Thumbnail of user kamaln8
1 review
0 helpful votes
October 14th, 2020

Pathetic Service with no customer satisfaction. Most of time internet is not working and no one come for resolution of problem

Thumbnail of user sunil.ky21
1 review
0 helpful votes
November 2nd, 2023

They are providing the worst services. No one care about the complaint after installation. Not recommended. If require one can see their services with one month plan. Do not go for 3 months or 6 months. You will be stuck.

Service
Value
Shipping
Returns
Quality
Thumbnail of user anands54
1 review
0 helpful votes
May 16th, 2021

Pathetic customer service and I will never recommend to anybody... fed up with customer care resoponse... every time same dialogue... Resolution time is SIX WORKING HOURS... continuously for 72 hours...

Thumbnail of user jyotsanag
1 review
1 helpful vote
February 26th, 2018

Hi I am Jyotsana and I generally take freelance projects so needed a good internet connection. I had already had a bad experience with another internet service provider which had affected my projects and clients so I didnt wanted to waste time on any more bad connections. But thanks to Timbl, for a high speed internet connection due to which I am able to get my work done in time without facing much issues with my broadband! Your services are so far so good. Thank you team Timbl!

Thumbnail of user baauuas
1 review
0 helpful votes
November 13th, 2020

This is scam company.
Only calls when they want to install connection.
After throwing router and random wire inside.
They will not receive call. They will see your messages on whatsapp, will be online but will not pick up call or reply to messages.

Tip for consumers:
Look for other products especially in Gurgaon.
Their refund policy exist only if they pick the call but they will not.

Products used:
The 40mbps broadband

Service
Value
Shipping
Returns
Quality
Thumbnail of user rahulk216
1 review
0 helpful votes
January 27th, 2020

The are providing wrost service i ever find... While complaining, they disconnect your call, have to wait minimum 5 min so that they answer there call, even after 3 days even installation is not done however they have taken the money in advance

Thumbnail of user konarkg
1 review
0 helpful votes
September 1st, 2021

Give some extra amount but buy some good Broadband! I had given 6 months advance that is why unable to change my connection & they are not ready to refund amount. You are left with only filing Consumer case which I will Be doing in few days. IF YOU have habit of Begging in front of Customer care selling your self respect then only buy Timbl Broadband. Worst and useless network ever.

It has been 3 days I am without internet. Suffered loss of thousands of rupees and also unable to attend college classes. Pay 50 rs extra and use AIRTEL FIBRE or JIO but dont but this CHEAP LOW QUALITY THIRD GRADE NETWORK.

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46 reviews
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