We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I bought my ticket, but couldn't go to that date so i was able to resell it on tickpick and buy ANOTHER ticket for a different date (and a better seat!) the ticket came immediately, was the lowest price of any resale site, and i got a promo code to use on it! Tickpick is the best
No problem easy to use. Will use it again all season.
Great experience with Tick Pick! Great seat, reasonable price and excellent, prompt service.
Ordered my tickets, received them immediately and seats were the ones that we purchased. No problems and I have given out this app to many people since my purchase
Very good experience for tickets to see the Dodgers at Target Field in Minneapolis, MInnesota. Good price fast and efficient. Much better than other ticket services.
Look forward to using again.
It was a great game just hard finding parking and it was a very long walk to ballpark
Got tickets to the Cleveland Guardians game for 3 days! One of the nights we got $5 on our tickets for the concession stand! It was great! I love using TickPick to pay off the tickets in installments. It's always a good experience!
Always a pleasure. Prices were the best out of 4 apps I was using. I bought tickets 1.5 hours before my event and got the tickets in 5 minutes. I will always use TickPick first.
Only suggestion I would have is to incorporate a "view from my seat" on every ticket if possible.
Great pricing, site extremely easy to use, transfer was instant. Excellent experience.
This was the most easiest service I've even endured! Thank you! Simple.
Can't get any easier to get to the game --fast and economical
Love the no hidden fees with TickPick! The ease of finding great prices along with great seats is a plus as well!
It was a great show. Matt Rife was super hilarious. I had a wonderful time. Seats were in a great spot. Entry was easy and convenient. Thank you, tick pick.
Everything went very smoothly. I like knowing the actual cost while I'm shopping. No extra fees! Tickets were delivered in a timely manner and were as advertised.
We got bleacher seats for almost nothing, Cards did not win was the only negative thing that happened.
Easy to find the events you want to go to... transfers of the tickets are fast.
It was very easy and the price was very good compared to others and I received my ticket very quick and had no problem at all
Wonderful experience...easy ticket transfer and great value
Our seats were perfect and it was a great price for a last min decision to go to the game!
It was fantastic with amazing performances, I was a little scared I wasn't goin to get my ticket in time but it came in the perfect time for my drive to Raleigh from Orlando
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.