We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
First time using tick pick for a sports game usually I use it for concerts. It worked perfectly I was worried with the wait time before I actually got the real ticket in email but it all worked just fine not one issue and we had a fun first game. 10/10 will use again
I was worried about buying resell tickets, but everything worked flawlessly for our event. We bought the tickets for one price, no fees. They were sent exactly when they said they would & they scanned correctly to get us inside. Would highly recommend tickpick!
Had a great time with my daughter great seats great price
So nice to just pay ticket prices, went to an amazing concert and had the best experience with my son at first concert which was The Kid Laroi!
I bought a ticket in the last 1-2hrs before the concert. I had my ticket transferred to me in time and Tick Pick also gave suggestions for parking where I purchase parking as well.
I saw The Rolling Stones and it was an amazing concert!
Even tho it was a last minute invite to the event, I was able to purchase a ticket and conveniently pick it up at the box office and the process was very smooth and easy.
Bought tickets for Mariners/Royals. Great seats for a great price. Highly satisfied.
Prices are great. Website is easy to use and navigate. Happy all around. I have referred many people to TickPick!
Went up an angels game had a ton of fun with good seats too. Only thing I wish I could change was which seats because I had to buy another ticket later for a friend and they seat wasn't known if it was next to ours last minute. Otherwise all around worth it, just make sure to buy all your tickets at the same time or you may not get next to each other
Great seats, awesome show and overall great experience.
Very great seats at a very great price. The tickets were sent right away to the MLB ballpark app. I could not get the tickets because I had not updated the app, so I went to will call. They verified that it was me and I had my ticket within minutes. Overall it was awesome. My team won and I would always recommend Tick Pick!
I got my tickets a day before they said i would receive them. No issues using the app, and getting notified. The app is user friendly.
Great price seamless ticket exchange would definitely recommend and use again!
We had the best time. Thank you for helping us make such great memories.
My experience was flawless, and I will be using TickPick for all of my ticket needs going forward!
Energy was sky high, and the Celtics won! Nothing beats the experience of attending an NBA Finals game!
Hole family had a great time, hope to do it again.
TXT concert was the first time using TickPick. It's relatively easy to use. Since then, I used this for several other concerts. I have purchased tickets on the way to a concert last minute. Literally on the way and everything went smoothly an hour before it started.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.