We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Bought tickets to the nascar Sonoma race last minute. Competitive pricing and ease of purchase and transfer of tickets. Be sure to follow the instructions. Everything was great!
I was using TickPick the first time. Easy to use, transparent and everything went as planned. I will use again!
Awesome seats, nice environment, easy to get to the seats, food was great, and perdimos pero ganamos experiencia! Hahahaaha
We purchased 2 seats to the Cincinnati Reds ball game on July 13th. These seats were not only $50 each cheaper than Ticketmaster, MLB, Stub hub, etc but none of them had the location of seats that were in the shade, lol.
Great seats for a great price! Purchased on the day of the show. Floor seats row B for hundreds of dollars less than I would have paid. Will be using TickPick again.
The will ticket purchasing price was smooth and problem free. I'll definitely recommend tickpick to others.
Best seats ever had for Dave Matthews Band. Price was reasonable and transaction was quick and without any issues! Found better seats here than any other site I tried on my way to the show
I always check TickPick for tickets. The only thing I wish was different is being able to see and choose the exact seats before paying. I can see the section, row and amount of tickets but I would like to see the specific seats I am selecting in order to find aisle seats.
I buy 99% of my tickets from TickPick. It's simply the lowest cost solution. Great app and I've never had an issue.
I have ordered tickets through the app several times and have always been happy with my purchase. I appreciate that there are hidden fees after making my selection. What you see is the price you pay other than the tax. Thank you for providing a great way to purchase tickets to events.
I found these tickets last minute and they were so cost effective and the view was still great. Glad i found them through TickPick! Will use again in the future!
I meant to choose a closer seat but used the App only for the second time. My error and 13 to 0 game but enjoyed the experience! Meeting fans high up!
Was able to order tickets which came through on time for good seats. The folks at TickPick were responsive and helped answer any questions I had.
Great seats for the last minute game! Section 114 in the field box! My husband's friend and his grandson and our two grandsons had a blast! And…. It was Friday night fireworks! Bonus!
No extra fees! Only, thing that would be nice, if you bought tickets & the price went down, there would be a refund option on the price difference
Best seats I ever had loved it, l would most definitely do it again, a very nice experience for my first time using it...
Delay of game due to inclement weather and my Tigers lost, but we still had a wonderful time and great seats!
I ordered tickets for the wrong game. I got the answer I expected. No problem. But the email didn't use my name, just an initial and that was very offensive to me. I know you don't care, so $#*! you!
Everything went perfectly. Seats were great. Parking under the stadium was awesome. The concert couldn't be better.
Enjoyed the concert had great seat selections available being that I ordered my tickets two days before the Beyoncé Cowboy Carter concert
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.