We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I was recommended to purchase my hockey tickets from TickPick. The price you see is what you pay versus the competitors that show you one price but then when you check out the amount is much higher with the fees. Love TickPick.
Omg found a $15 ticket I was unbelievably happy and had a great time!
Was awesome, Tick pick made it seamless and cheap!
I waited until I got in the parking lot of the concert to buy tickets and it was one of the best experiences I've had with a ticketing system.
Had a great time at the Cure concert all went smoothly
Janet put on a great show and you can see the entire audience was fully enjoying her performance. The venue (Budweiser Stage) needs to invest in some infrastructure and employee improvements to allow flow of fans into the venue. There was no real order to entry (no lines) and was a free for all to get in immediately. Fortunately, it was a mature crowd and there were no real issues.
TickPick came in clutch for getting these tickets the night before the game. I got 2 for me and a coworker and we got to sit 3 rows in front of my cousin in the same section. I was pleased with the seats and pricing. The best part was that the app is very easy to navigate as far as choosing what section your looking for or multiple sections for more options and then organized your options via price or value. It is by far the easiest ticketing site to manipulate to your liking for tickets. I will say, this was a great experience at the game itself because it was my coworker's first ever baseball game and I know he had a great time.
This was my first time using TickPick for my concert ticket purchase. I was very pleased with the experience. The transaction went smooth and like they state...no hidden charges. Want to know what else there wasn't?...no hidden surprises when we got to the venue. The tickets worked without any surprises unlike my experience with another "seat-nerd" ticket seller when we got to the venue only to find my tickets I had paid a fortune for had been resold to someone else after I had purchased them. Luckily I was reimbursed but we had to buy more tickets that were not as close (I had third row floor). Thank you TickPick for a smooth experience.
Great experience buying these tickets, downloading these tickets, and using these e-tickets at the venue. New experience for this old gal and i 100% will do it again.
The site is easy to use. There are no surprises and prices are all upfront. Highly recommend!
Easy to use safe transfer no need to go to any other site. Did I mention no fees.
Ive had great experiences with this app so far i hope it continues
The experience was worth every penny! Club level seats is something every baseball fan should experience at least once.
Easy to use and less expensive than other ticket brokers. Will definitely use this service again.
Tickets weren't delivered immediately but we did get them the week of the event. From there everything was smooth and the price was very fair.
Was easy to get my purchases and have it transferred tp my ticketmaster app
Cincinnati stadium was awesome! The seats and ticket prices were great! I highly recommend TickPick!
Booked tickets last minute for the Ice Hockey in Vegas, the whole process was so easy and stress free and the price you see is the price you pay with no hidden fees. Fabulous service
Spectacular, eye-opening, nothing short of wonderful. A day at the ball park with my friend was perfect in every way. From our bleacher seats in section 111, we had a perfect view of the field and we were given both the option of some sun rays to tan and a little shade to cool. Good company, good game, and great seats at a great price! Very happy :)
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.