We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Fun time great place to get tickets ready to do it again and get more tickets
I didn't get tickets to the event. I wasn't notified until I reached out and then was told the tickets weren't available. My first time using TickPick will also be my last
I couldn't believe it.
My co-worker recommended the application to me and when trying to buy the first tickets I had a difficulty and I wrote an email and I quickly received a response and they solved the security problem.
Was worried when I kept getting notifications about how our tickets were available and needed to be downloaded. I had already downloaded them and put in my apple wallet.
Transaction was fast. With no fees will definitely use this site again.
Tickpick really cam through. My seller never got my tickets to see Taylor Swift. I thought we were out of luck. After I emailed managers night before concert they worked their magic and came through with suite tickets at Met Life in NJ. The show was awesome. My daughters have serious health issues and to give them this opportunity was wonderful. Thank you Tickpick for really guaranteeing my purchase.
I've been wanting to go to a Angels game, and
And finally got to go this Friday, and I was able to get great seats for a good price.last minute too..
Purchased a ticket just to find out the next day that the ticket was "no longer available".
Awesome seat and price, very nice view of the stadium
Last minute purchase! Greats seats and no hidden fees!
It was great. Great environment, just overall amazing!
I bought last second tickets for cheap at about 6:20 for a 6:40 start game. I didn't get the tickets until nearly 6:45 and missed the first inning as a result and it was overall just a stressful experience trying to get in contact with someone and not being refunded for the inning I missed.
Seats were great, seamless process... I was extremely satisfied. Thank you very much Harrison.
Excellent rates for 4 tickets in the pool circle at the Hollywood Bowl. Very easy transaction, and Tick Pick support, Twana was very helpful and responded quickly. I would definitely purchase tickets from Tick Pick again. My friends and I had the best time seeing The Cure--up close, 5th row! Thank you, Tick Pick.
We had an amazing time. These seats were the best and I'd 100% sit there again and plan to!
Process was seamless, and fast! Tickets arrived flawlessly. I've been burned by Ticketmaster in the past and had to eat the cost of the tickets, TickPick Forever!
I loved knowing the price and worth no surprises! My new fav
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.