We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Tickets weren't delivered immediately but we did get them the week of the event. From there everything was smooth and the price was very fair.
Was easy to get my purchases and have it transferred tp my ticketmaster app
Cincinnati stadium was awesome! The seats and ticket prices were great! I highly recommend TickPick!
Booked tickets last minute for the Ice Hockey in Vegas, the whole process was so easy and stress free and the price you see is the price you pay with no hidden fees. Fabulous service
Spectacular, eye-opening, nothing short of wonderful. A day at the ball park with my friend was perfect in every way. From our bleacher seats in section 111, we had a perfect view of the field and we were given both the option of some sun rays to tan and a little shade to cool. Good company, good game, and great seats at a great price! Very happy :)
Went to the Angels game as an early birthday gift. Shohei Ohtani was pitching so it was must see stuff. The tickets were great for the price. The weather was perfect. Make sure you get some Cathy's Cookies if you go to an Angels home game this season.
Shortly after purchasing my tickets through TickPick, I got an email from a stranger asking about tickets to the game I was homeworking. Once the dots connected and the stars aligned, I figured it out. It was an incredible event and I was happy to get tickets so quickly.
Great price and quick transfer of tickets. Made the purchase and within 15 minutes I had the tickets.
Process was easy and seamless. I am sure I will be using your service again
Easily got the best priced tickets. Love the ease of navigation of browsing! Definitely the first and only place I'm going to go for tickets!
I love it thank you, the concert was amazing my daughter and I we have a lot of fun
Was looking for a pair of tickets for the Cure and a friend referred me to try Tick Pick. I wasn't aware of this app as I've always used the more established sites(seat geek, stub hub, etc...) but I was pleasantly surprised to find that this app was cheaper than the others so I gave them a try. Tickets were email to me next day and worked like a charm the day of the event, so 2 thumbs up from me. I will be using this site again on my next entertainment experience!
Great evening, I was concerned that the tickets would be invalid - but no problem at all!
Great seats at a great price, everything is up front so no surprises!
No process bull$#*! fee great job. Picked up tickets at tent no issues highly recommended
Just a little confusing about the tickets. I need to download other app the get them
We had problems getting the tickets to show the barcode and almost missed the show. The people at the ticket booth were able to help but it was very stressful.
If you haven't seen this group of artists you are seriously missing out. They put on a such a fun energy filled performance it was so much fun!
Event was great. Price was right through tickpick and easy to receive tickets.
Great experience. Easy download. No issues! I would definitely use the site again.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.