We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
First time using TickPick! Super easy and the prices were great with no hidden fees!
Was super easy and quick to get tickets. I like that there was no hidden fees...the ticket prices I was shown was exactly what I paid.
I have used TickPick a few times now for sporting events and it has been and easy no hassle experience.
My experience was great from the ease of purchasing to the transfer of tickets to attending a great show. I will definitely use TickPick again. The bonus is it saved me about $140 in fees.
My experience with Tick pick was great!
Easy to find and purchase!
No hassles, no service charges and get to make payments!
Great time. Great seats. Great value. No regrets. TickPick is the only app I use to buy seats at any events.
I was looking for Old Dominion Tickets for May 28th. Looked at all the normal ticket websites i.e., Ticketmaster, Stub Hub, AXS, etc... By the time I put the tickets in my cart and they added their "service fees" of over $200 - the price was too much for me to handle. I looked at TickPick - they had better seats than I was looking at on the other sites. Not only were also less expensive to begin with, but there were no added "junk fees" on top of it - the price was the price! I was a little skeptical at first - did my research - saw both positive and negative reviews, waivered a bit and decided to go for it. It went flawlessly! My tickets were transferred to me in the AXS app within 5 minutes! No issues - super easy - and saved over $400 to boot! I will definitely make TickPick my FIRST go to!
Easy to purchase, wristbands were delivered ahead of time. No issues. Had a question about mailing address, customer service was great and responded quickly
I have been to over 30 Cubs games at Wrigley Field. This game was my first night game ever. It was the best experience I've ever had and I would definitely recommend it to anybody.
So I was hesitant at first to use TickPick, as I had not heard of the site before. However, the same seats on TickPick were approx $1,000 cheaper than on their competitors site due to the competitors fees. I took a chance and pulled the trigger. My tickets came from the buyer instantaneously and the full experience went off without a hitch. Im happy to say I gave it a try and it was a successful and enjoyable experience!
I bought a ticket from Tickpick and the seller sent me the ticket the next day. I bought two tickets from here and never had any trouble. During the last concert I wanted to see if the prices were actually the lowest so I compared the prices from TickPick to all the other websites and TickPick was the cheapest still. It was only by a couple dollars but I'm still saving something.
Was a little nervous retrieving my tickets but they were delivered as promised. Totally worth it, concert was absolutely amazing!
Easy to find concerts especially with no extra fees, that's the best part
Easy access to tickets on MLB app. Easy peasy. I would definitely order with this company again.
Bought myself Taylor Swift tickets to go see the N2 show in NJ and I am very happy with the process. Took off 1 star only because it took a while for the ticket to show up on my Ticketmaster account but I am accounting it to mostly Ticketmaster being horrible than anything else.
This was my mothers first concert I took her to, I was so worried I wasn't going to be able to get tickets.
TickPick made it possible! Thank you for the great pricing, the great seats and making this happen for my mother. She had a great time and loved the show! You rocked it out of the park TickPick!
Purchased baseball tickets, very convenient, no actual paper tickets. Everything online.Great prices.
Prices are reasonable. Love the no hidden fees. The tracker is a plus.
Everything went well, we got the tickets and they were not a problem.
Great experience. I bought the tickets 2 hours before the show and I was nervous I wouldn't sent them sent to my email in a timely manner but they were sent almost instantly! Very smooth process
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.