We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We have had some really good options for Dodger Games. Most recently was able to get field level seats for my dads birthday! He turned 71 and said it was his best birthday ever! Loved putting that smile and memory on him!
Ordered tickets on line, did not shore up in my box. Called CS, rep fixed the issue right away.
Had a great experience using TickPick. The seller was quick and very helpful :) Concert was amazing.
It was great so close and so affordable tickets. I absolutely loved going to the games and with Tickpick it was so quick and cheap.
Seats where great, the game was exciting and the stadium was awesome!
Hassle free way to get a last minute deal, ticket came up in my AXS app without a hitch
I exclusively utilize TickPick for the convenience and NO FEES. I recommend this app to all my family and friends.
Not the first time using Tickpick which is the first place I go to shop for tickets for events. Red Sox tickets were transferred to my account pretty quickly. What is nice is you pay the advertised price and no hidden fees.
Enjoyed how easy it was to get tickets and cost saving on ticket fees.
It was easy to use and cheaper than sites wanting to charge huge processing fees.
Great event. Easy to get the ticket. Instructions to access to the venue were missing though; no laptop inside the place.
I love using this app. It was my first time and it was easy. Great seats and exactly what I expected.
With TickPick, buying tickets was super easy and fast, plus no hidden fees!
Very easy to navigate and find what you're looking for. I appreciate the price transparency.
Sox game on Memorial Day was a hoot thanks to TickPick. Seats were low priced. Parking was lower priced. Everything transferred seamlessly.
It was so easy to pick seats and a view from the seats before paying for them. A transparent trail from start to finish transferring them to the Ballpark app.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.