We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
The tickets were excellent and the price was great. I like that there are no hidden fees.
I will definitely use it again and will tell others.
Great show. Noah delivered an amazing performance.
Solid purchase experience, too. Tickets delivered in minutes of purchase.
I was delighted at how easy it was to buy and collect my tickets. The prices were excellent and transparent to me from the beginning. Will use again.
Excellent seat and game for half the price of biggest ticket retailer
Tried for a week to get tickets through other websites and apps, finally after many failed attempts I tried tickpick and my seats were confirmed first try.
Amazing performance by Summer Walker. The ease of getting my tickets from TickPick was flawless in every way. I will definitely continue to use them for all my event tickets.
TickPick is my go-to place to buy tickets. Easy to use and you know up front what you are paying.
My Grandchild had never been to a MLB game...THANK YOU FOR THE OPPORTUNITY & THE pricing for hard working family!
Seat was exactly what I expected at a really great price. I've used tick pic now for five events, I have enjoyed each and every one of them.
Easy and great prices! Super fast to find the seats that I could afford and close enough without breaking the bank!
It was my son's first game in person and it was for my daughter's birthday and everyone had a
Great time
Great venue great price great show can't wait for next show
This was my first time using the app and it was great! It's clear on what was available and what wasn't. I appreciated that it automatically showed me the best deals which is where I found the tickets that I purchased.
I went to back to back games and both experiences were amazing honestly I just wish the tickets would transfer to the mlb app or my apple wallet but other than that it was great seats at way better pricing.
Super quick and easy. Great selection of seats and all at a great value. Love not having to pay fees either!
Whenever I need tickets to sporting events or concerts they have never let me down I have all my Family and Friends using the site as well
Tickets were quickly delivered, great job! I bought them the day before the event and received the tickets about 5 minutes after purchasing
First time user and would recommend. Very easy to use and loved the savings
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.