We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Easy process to get the tickets, i was worried i wouldnt receive the tickets as i neared the event but customer support was extremely helpful and reassuring about the process. I received my tickets the day before and had a wonderful time. Definitely recommend.
My experience was easy and transparent! No hidden fees and I found good prices!
Seamless transaction! Best ticket site experience I have ever had.
Thank you so much for the ease of buying. The purchase is always easy and without service fees. This is the ONLY way I purchase tickets now. You always have a great selection on seats too.
Was a easy and great price.will use this site to buy tickets again. Thank you
Best price on tickets no fees. Big plus. When we got to our seats there were people already seating in our seats. They gladly move over which was not their seat either. Had us crammed up..
Love that what you see in terms of pricing is what you get. Also love how easy it is to compare seat prices, locations, dates, and views. Overall, this is the best ticketing app by far.
Tickpick is ALWAYS my go to for tickets. I hate fussing with presale codes and Ticketmaster's fees suck. I've been to many events and concerts and tickpick is always the first place I check for tickets. I love tickpick for a couple reasons.
1.) no fees
2.) I have used tickpick for years and I have never had one issue. I know the tickets will get delivered to me with no hassle. It's nice to not have to fight with presale codes or crazy fees
Easy and love the fees are already in the price. Recommend this site to everyone.
It was a great price for my seat which was in the middle of the field to get a great view of the plays.
A few months back I had a bad experience with purchasing tickets for Adele through TickPick and was refunded which I was very upset about. This time I tried again and purchased Taylor Swift tickets. The seller ended up not having the tickets I purchased and tried to replace with worse tickets. I called TickPick and in only a few minutes not only did they get me comparable tickets, they got me better tickets! That's customer service. That's how it should be. No headaches, no back and forth. It was greatly appreciated and I'm once again 100% TickPick for events.
My husband and I decided to be spontaneous and buy some Twins Tickets the day of the game. The seats were amazing, and we had a wonderful experience! TickPick had lower fees than other platforms.
Went to Oracle park for a game and the stadium is beautiful. It was very clean and the seats were in a perfect location to see the field. It's cold there, so definitely bring a jacket.
Unbelievable experience! Seats were amazing and an all-around wonderful night.
Ticket prices were great, as they clearly listed on the ticket listing and their website, that purchasers MUST CLAIM the tickets from the Seller AFTER purchases, BUT, they did NOT inform me that my ticket Seller was TICKETMASTER, so I had no idea it was TICKETMASTER, but eventually realized it was. And confirmed and claimed them.
In short, they should inform Buyers who the Seller of the tickets are, so Buyers know when they get the CLAIM info email.
My son loved it, both my boys want to go back it was their first baseball game.
I really dislike other sites that give you a net press then when you go to checkout you find all these fees and taxes. Just tell what what it costs.
I waited until the show started to buy tickets because I scoured for WEEKS! Show started and this was the only platform with affordable tickets. Stubhub, VividSeats and Seatgeek just STEAL from their fans and sellers. BEST resale ticket platform.
Awesome game amazing seats extremely easy process super impressed actually cheaper then other ticket websites i usually use
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.