We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Be cautious! Cannot guarantee tickets. I am I it 150$ and have a disappointed family as we didn't get to go to our tigers game.
Big thumbs up!
No hidden fees.
No problems.
No wait time.
TickPick is on the ball and there are some excellent prices on tickets.
My seats were awesome and a great price! My boyfriend and I were on TV numerous times during the game!
You know the price from the start, which is always at or below market value. This makes decision making with your hard-earned money much easier.
Once again Tick Pick comes through flawlessly. User friendly performance within a few clicks had my tickets. Highly recommend this app to anyone.
The event was awesome! Buying tickets, receiving tickets, and entering the event with the tickets, was a breeze.
I was able to text all 4 tickets to my friend but I only wanted to text him his 2 tickets and typically I can transfer them into my wallet on my iPhone but that wasn't an option.
Easy and simple. Space was a little crowded but great show
I got a great deal on my tickets with no fees. My transaction was very smooth from start to finish. It only took a couple hours for the tickets to be securely in my wallet. No hiccups at the game. Great experience.
Great price & easy reception of tickets! This will my go to for future events!
Great all around experience from ticket sales to concert
I absolutely love Tick Pick. Im never using ticketmaster again. The low fees and the efficiency of the app are unparalleled...
Great experience. I always buy my tickets from Tick pick because there's no Fees. And that makes it easy to just pay the price. Love TickPick.
Will definitely use this site again. Absolutely what I was looking for.
So easy to use. My majority of ticketing buying is now done through TickPick and have recommended it to others.
Your website was really easy to use, no fees, I liked that I could see exactly where I would be seated. Would recommend this website to anyone
Got tickets and the process was smooth and seamless and the game and atmosphere was fantastic!
The game was great, just wished we could know the seat numbers with the section and row. Bringing a child to a game it is nice to have an aisle seat
It was nice to see all free included and no surprises.
TickPick is the only place I use for tickets! It's a user friendly App. You can filter your wants, and it gives you a picture of what your view will be. The prices are competitive and no hidden fees.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.