We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Ordered some baseball tickets last minute and I was a little skeptical since it's the first time I've use this site to purchase tickets. They were available almost instantly. There was no hidden prices. Everything was as mentioned.
I bought Nationals tickets at face value, no extra mumbo jumbo fees and the mobile transfer into my MLB Ballpark app was instantaneous. Tick Pick is the only ticketing app that I will be using for now on.
Good seats and price not expensive for the Cure at Roger's arena
I'll admit I was skeptical at first as this was my first time using TickPick. I went to Chicago Night 2 of the Eras Tour and TickPick has the cheapest tickets(still expensive but much better than other sites). I bought tickets outside the stadium and minutes later I was able to transfer them onto my phone! Super easy and would highly recommend
Great seats…one of the best concerts ever…no issues with tickets
With all the ticket scams happing this summer. It was nice to receive the tickets we ordered. It was a great time!
A+++ so easy and convenient. Was the best deal online with the lowest fees. Will continue to use this app.
Was satisfied with the tickets. Good seats and had a very good time! Thank you!
I always go through TickPick. The transparency is unmatched.
Seats were great especially for the price! Kids and I really enjoyed the game and will continue to buy from TickPick!
Got a great (albeit expensive) ticket delivered within minutes of buying for Taylor Swift.
Wasn't sure what to expect, but it was exactly like promised, and not seeing another hundred dollars with the fees. Tacked onto things at the end is marvelous. We will do this again.
Getting Tickets was very simple and straightforward. Will use them again in the future.
Got a good deal on tickets with no service fee. Would buy from here again!
Tickets were emailed right away. Had a great time at the baseball game.
Quick easy transaction. Great seats easy to receive tickets.
I will use this app from now on. Easy to use and no extra fees.
My go to ticket online venue is Tick Pick. I love how easy it is to purchase tickets and know that im looking at the amount im paying (plus tax) on the ticket prices. They always beat everyone else's price.
TickPick was easy to use and I appreciate the no fees added on. As soon as the purchase was completed, the tickets were in my MLB Ballpark App ready to use.
Great venue! Up close eye contact with the performers! Justin Hayward was great!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.