We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I love this app! It's very easy to use and don't have to pay all the fees like you do with other ticket apps!
I had no problems using your app to locate seats available, purchase the tickets and use at the event. It went very smoothly.
It was awesome. Upfront pricing and tickets were delivered way before our game was played.
After some problems with MLB Ballpark, we were able to easily enter the Angels game & see Ohtani pitch & hit a home run!
Great show, seats were better than I expected. Great price!
Fast, easy, and affordable.Tickpick has great prices, especially when it is closer to the event. Coupons for often purchases would be a nice incentive.
We had great seats for the Cure concert. Thoroughly enjoyed the show!
Easy, easy, easy with a great price! App was very user friendly. Will use again
This was a great website to buy tickets. Had best prices and received tickets immediately
So great, we weee able to get tickets a few rows up from the field. I always use TickPick and buy my tickets in the parking lot and it always works out great!
Fast easy checkout no issues great seats greats price
Just had a lovely time with my friend at the concert and the concert itself was quite fun!
I'm extremely thorough on finding the best deal. Always find it here.
We secured great seats super last minute for an excellent price.
Highly doubt they'll allow this to get published, but i bought a ticket to a show that was falsely advertised. They said it was a floor GA ticket, i purchased a floor GA ticket. And when i received the ticket, it was for the 2nd row on the floor behind the GA, 200 feet away from the stage. Not general admission at all. Was not what i purchased, was totally lied to. The ticket was totally misrepresented. Customer service did nothing and said "all sales are final, sorry." so i bought another ticket on st|_|b hûb. Don't ever use this ticket service. Buy using one of the many sites, ones who represent the tickets properly and don't lie to you. Had lots of success with a particular "seat nerd". You can't trust this site at all. Take your hard earned money somewhere else, unless you're happy with a ticket in a section that you didn't purchase.
The concert itself was fantastic, though.
First time customer and was impressed with customer service. I didn't receive my confirmation email from the seller and called customer service and within minutes receive email with a link to my tickets. My only disappointment was after making my purchase I was offered a $10.00 off promo but since I already made my purchase I was unable to redeem it. Iwas told by customer service that it was for first time buyers only which I was, other than that I will absolutely use Tick Pick again.
I was in search of ticket for a Ranger game and my gran-son told me about TickPick... I downloaded the app and had a great experience from the start selecting seats - all the way to attending the game. Everything was seamless and this will be my ticket provider from here on out. Thanks TickPick!
I enjoyed myself, and I did not have to pay a lot of money for the overseas/stupid tax!
First time to ever attend and it was awesome, we had the best time
First time here. Tickets transferred within minutes to my Ticketmaster app Will be back.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.