We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
This is the second time I've used TickPick. Someone told me I should try the Gametime app so I did both for this most recent purchase.
Both your prices and Gametime prices were about the same, but their additional fee added over $100 to the final price.
It was a no-brainer to go you TickPick!
The game was amazing! The best prices on the internet
I had a friend in town and wanted him to go with us to the game. So i grabbed a ticket the night before so that he could go with us. Nice and easy, bought the ticket and the emails sent were self explanatory and very easy to navigate.
I was stuck in Austin after travel issues, so I decided to see if there were any acts in town. Wound up getting an absolute bargain of a deal for one of my favorite bands. The ticket transfer was super easy and show was incredible!
I was a bit nervous being a first time user, although a family member has made this app his app of choice. The entire process was quite simple and I received my tickets right away.
So easy to find tickets and receive them immediately.
Thanks for making our day to Fenway a fun and memorable trip.The ticket transfer was seamless & getting in the venue was no problem at all.Everyone looked like they were having a real good time.Thanks again TickPick...we will be using your service again & have already recommended your site to other Good People.
Seats were great, venue was great. Everything about the experience was amazing! Thank ya'll@ TickPick!
Easy to purchase and no service fees were a real bonus
Great show. Lots of energy. It was in the old capital theater. Lots oh history in that building.
Excellent. Easy to purchase tickets. Priced as promised. Tickets delivered on time.
I was searching for extra Savannah Bananas tickets. Everyone on Facebook was a scammer and all the other ticketing sites fees made the ticket price unaffordable. This site was a saving grace! Upfront prices, no extra charges, and fast!
Easy to order tickets and all prices were noted. No hidden fees.
Very thankful to find a site where the ticket price that you see is the ticket price that you pay!
Everything was great. The tickets were delivered as promised before the show. Thanks.
My experience was great easy to use, straight to the point. Amazing prices, and easy checkout. Makes you wanna go and keep shopping for more tickets.
Super easy to use website and tickets were great. Got my tickets within an hour and they were great.
Purchase was easy and pricing was fair. I even picked up a new Apple Card in the process.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.