We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I love the fact that you know exactly what you will pay as you are looking for tickets (hidden fees are shady in my opinion). TickPick price tracking is such a great feature and I used it daily for the concert! Once I found a ticket to purchase, it was an easy and simple process. The seller had my ticket to me the next day and TickPick kept me informed through it all. It was a great experience!
We thought all hope was lost. Then we checked Tick Pick and noticed some last minute floor seats and bought them! So thankful we were able to get these!
Easy and smooth purchasing process to see my favorite artist!
TickPick is amazing, I wasn't sure if I could trust it as first but it was legit. We got tickets for actually seats that none else had and they were good. As soon as the tickets were available to send they were sent to my email to claim. And it was super straightforward and easy to get it on my phone so they could scan us in. They were great seats and for a really good price without all the hidden fees after you decide what you want.
Good seats in the Super box 10, will go again!
Great times...
The seats were great for the price!
Will definitely use Tic Pick again!
Loved the all in pricing and fast ticket delivery.
Easy and convenient, best part is no hidden fees. The response for the tickets is quick and instructions are great.
Found the tickets on tickpick.com very easily, and also got a great price. No problem printing out a hardcopy of the ticket and getting into the concert.
I used Tickpick for the first time and everything was very easy and worked perfectly. I found the service amazing and no service fee included in the ticket price. Excellent service
Love using TickPick!
No surprise fees or any other bad surprises!
Great time it was a bucket list for a long time will definitely use agen for tickets
Got tickets as soon as I made the purchase and for a great price!
Super seemless process from ticket buying to concert. Would definitely use again. Fav part is no fees.
We had excellent service and we will use it again.
Buying some tickets has never been easier and I love the inexpensive prices.
It was a smooth transaction & got my tickets immediately.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.