We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
The night was absolutely amazing! TickPick got us some incredible tickets for an insanely good price! People around us paid over $9,000+ for the same seats we spent $1,000 for! Definitely an unforgettable experience. 10/10 would do it again!
Loved the game experience and our seats were amazing and came at a great discount!
Great performance. Very energetic. Loved Melanie Martinez and the show she put on. No problem with the mobile tickets at all. Got right thru the gate at The Mann Music Center.
Tickpick makes it easy to purchase any tickets for events, plus I like that the offer zip pay, it made it ver convenient for me
I selected 2 A+ seats. Reasonable price. Got into the stadium with no issues. Knew upfront what my cost was. Loved the experience.
Someone sat in my seat, when I went to get a beer in between the 2nd and 3rd inning. There were a bunch of other seats in my row, so i didn't complain. It was kind of funny though. Who would ever think that someone would want my seat in section 323? The 2 innings I experienced though were fascinating. I never thought baseball could be so entertaining from so high up. I have been proven wrong. I look forward to the next time I can sit in section 323. Without TickPick, I would have been watching the game from outside the stadium. With TickPick, I was able to sit in a seat that was very close to the seat that I purchased. Thank you for providing the service, I had a great time at the ball game.
Tickets were a great price and the entire experience was very easy. Great concert!
We purchased the tickets. Received them on our phone right away and we t to the game the next day. Seats were even better than expected. Will definitely use this service again!
Thanks!
I like that you see the full price without any hidden fee! Easy to use and the best prices!
Purchased Taylor Swift tickets right when conservative was starting. Buyer transferred tickets quickly and we were in our seats well before Taylor came on.
Great seats, easy process, worked great! I would definitely use again.
Great experience at the Pirates game. Beautiful ballpark.
First time using TickPick and loved the fact they are upfront with total price! No additional fees at end. Once confirmed, they transfer ticket to original ticketing source & your account. Too easy. Great selection of seats for Keith Urban and better prices than SH. Highly recommend.
Ticket transfer from ticket Master, to tickpick then to me, was easy and completed without any problems or issues. I am very satisfied with the service I received.
I love the fact that you know exactly what you will pay as you are looking for tickets (hidden fees are shady in my opinion). TickPick price tracking is such a great feature and I used it daily for the concert! Once I found a ticket to purchase, it was an easy and simple process. The seller had my ticket to me the next day and TickPick kept me informed through it all. It was a great experience!
We thought all hope was lost. Then we checked Tick Pick and noticed some last minute floor seats and bought them! So thankful we were able to get these!
Easy and smooth purchasing process to see my favorite artist!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.