TickPickReviews 3,357

This site sold me tickets they did not have. Told me 4 hours before the event I would have them. Then after I reached out again waited until 20 minutes before the event to tell me the seller did not have the tickets. I would not waist your time or money. You could end up traveling, and paying for an event you wont be going to. Because you bought marked up tickets that didn't exist.

I bought tickets to the Beyonce concert 8/30 for section 106. I was advised order was confirmed and sent to Ticketmaster. Still no tickets. After I reached out to TickPick, they advised that my original tickets werw not available and will offer me comparable tickets and I have to make a decision to get right away. Since advised ot was comparable I said yes. After Days of research I found out it was not comparable and it's an onbstructed view. TickPick put me in a bad situation. All I want is comparable to tickets with a view I expected, but they gave me a downgrade. I would never use this site again. I don't want a refund, but good seats that are not blocked by a speaker. This is supposed to be a special gift to my daughter.

Horrible
Horrible. I trustingly went to this site to buy tickets because of what they say about the zero fees. Come to find out when I go to ticket master the tickets I bought for would have been $130 cheaper for better seats.

Update, they did finally refund my purchase. Took a little leg work. So if you are persistent, you may get a refund under the same scenario.

Stay away from this company. It can be a scam! The venue effectively cancelled the show and gave everyone a refund. The venue informed me I had to go through tick pick. Turns out their advertised money back guarantee if the show is cancelled is just a sales pitch. The fine print reads "at their discretion", and you agree to that when you give them your money. Very scam type practice and I would advise everyone look elsewhere. The seller cleaned up as they sold me a ticket and then they got a refund as well. What have we come to in this world to treat people this way.

I was hesitant. But got great tix to Ed Sheeran at Gillette - no hidden fees, excellent Putnam Club seats. Highly recommend.

SCAM! Purchased two concert tickets over a week ago and have not received them. I was told by the customer service rep that the tickets would be delivered the day before the show and that is "ample time". The customer service rep said no cancellations or refunds would be issued but I could sell my tickets on their site but that's a little hard to do when the tickets were never transferred to me. Makes you wonder how many "tickets" are for sale on there from people that don't actually have them in hand if this is the solution.

I purchased tickets to a concert and the seller sent me the wrong concert date. The seller tried to rectify by saying he can get tickets to the right concert date by the end of the week. That never happened. I contacted tickpick and they said he has 72 hours to give me the tickets. Mind you I was going to Chicago for this show and I live in DC. Why can't I just get a refund and he resell the tickets with the correct date to someone else? Oh and the email I received said they will provide the tickets by the 12th and the concert is on the 13th. That's not 72 hours.

I had purchased two concert tickets from them and never got them.Their transfer ticket links didn't work. I contacted them several times, they lied and never fixed it so it left only one option.Contacting my credit card company to try to fix this. They never responded when I pushed them to fix it. They removed my tickets off their page with no notification. I still wanted the tickets but they failed to even try to make things right in the end. I ended up buy tickets from another site.

The business/support will always take the seller's side of "yes I sent them" as "proof" and if you don't receive the tickets or you receive them 50% into the game/concert's duration you do not get a refund because the seller said "yes I sent them". I have attached screenshot of what the "proof" looks like. Seems like just a bunch of nonsense, no?

Never once received an apology from the Support or was able to speak to a manager.

I am very good at technology/also already have had the ballpark app installed for previous transfers that never had any trouble, so you can find it surprising when there is no process accountability of tickets never actually ending up in the app.

Zero authority or ownership taken. "No fees" isnt worth the chance of no tickets! When I called the urgent support line I said can we please try and have another ticket sent to try out what the issue is- and no they cannot.

Bought 2 Tickets to Taylor Swift concert for almost $3000. Never reciprocated tickets. Customer service was of no help.

MY DAUGHTER AND WIFE WERE SCAMMED OUT OF $238 ON MY CREDIT CARD THEY SAID IT WAS SENT NEVER GOT IT AND CUSTOMER SERVICE IS BEYOND PATHETIC,THE SELLER SCREEN SHOTTED FROM HER PHONE AND PROBABLY DID A CANCEL TRANSFER CAUSE THE BOX OFFICE EVEN SAID THE ORDER NUMBER NOTHING WAS COMING UP FOR TICKETMASTER AND DISCOVER MY CREDIT CARD THERE PATHETIC TOO AS THE SIDED IN FAVOR OF TICKPICK SIMPLY CAUSE OF THIS BOGUS SCREEN SHOT I HAVE REPORTED THEM TO BBB,STATE OF NY ATTORNEY GENERALS OFFICE,STATE SENATOR CHUCK SCHUMERS OFFICE AS THIS HAS TO STOP THAT HONEST PEOPLEARE GETTING SCAMMED AND THEY TICKPICK AND SELLERS KNOW EXACTLY HOW TO CON THE CREDIT CARD COMPANYS CAUSE MY DAUGHTER HAS TICKETMASTER AND IT NEVER WAS SENT OR RECIEVED AND MY 15 YEAR OLD DAUGHTER WAS IN ABSOLUTE TEARS ON MAY 23RD AT HARD ROCK CASINO FOR JONAS BROTHERS SO SAD THAT THIS SELLER ( MARIA) SCAMMED A DISABLED IRAQ WAR VETERAN.I HOPE KARMA COMES BACK TO THIS PATHETIC HUMAN BEING.ALSO ONE CUSTOMER SERVICE WOMAN WHEN I ASKED WHAT DOES ""PHI"" IN ORDER MEAN SHE SAID ""PHILADELPHIA""I SAID ""OH REALLY THE CONCERT WAS IN ATLANTIC CITY" AND SHE HUNG UP ON ME.NEXT TIME I RATHER SPEND THE MONEY AND DIRECTLY GO THROUGH TICKETMASTER-SO EVERYONE KEEP A EYE OUT IF YOU EVER SEE THIS SELLER SELLING TICKETS ON TICKPICK--SHES A FRAUD