From the business
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
This was our first family outing to a Blue Jays game and it was an amazing memory made for all of us!
The tickets arrived in an email from Ticketmaster! They were regular tickets, just cheaper. Very good site - easy to use and no issues at the event
Seats were good, tickets worked, no problems. I'm sure there are some fees included, but, they weren't as many as those "convenience fees" that always popped up separately on other sites.
I purchased my tickets early enough to attend the event and also for my email to come so I could download my tickets through Ticketmaster so they could be scanned at the event. Well, after being contacted or first, I contacted customer service I received a phone call she sent me another link to see if they were there they weren't, then she told me that she would contact Ticketmaster so they could send me the link directly but that never happened either. So I ended up purchasing more tickets so that we could attend the event. I will no longer use this site. Also I tried to sell my tickets on TickPick, but when I attempted to do that, it told me that it could not discovered the card that I used to buy the tickets in the first place. So all around my experience was horrible. Just horrible.
Easy, safe, fast, great experience. Thats it, nothing else to say.
Easy reliable and 100% satisfied. Had a great time at show. Great laughs lifetime memories made with family and friends.
Bought tickets for Cincinnati Reds v St. Louis Cardinals game that occurred on September 9th. Never got my tickets to pull up on the MLB/Ballpark app. Spent several hours before the game trying to fix it. Multiple e-mails to/from TickPick customer service to ultimately be told - we can't help you. Contact MLB/Ballpark. After several calls to MLB/long holds, they told me they could not help either because it was TickPicks issue.
Ultimately wound up at a ticket window at the stadium in Cincinnati where a Reds customer service provider was able to help me out.
It was incredibly annoying and frustrating to pay for tickets then drive several hours AND HOPE that you can get in because your service was unable to deliver the tickets that I purchased…
Seats were great process was very smooth 10/10 recommend
Stadium was very nice and the game was good even though they lost!
Great seats and experience. Awesome view in the stadium
TickPick was great. Easy to use. Cheaper than StubHub, SeatGeek and Ticketmaster. Got my tickets electronically within a few minutes of purchase. Highly recommend. I've already told a bunch of friends about it.
Tickets purchased and paid in full last week - originally told the ticket transfer would be available on the 11th - it is now after 6pm on the 12th and the tickets aren't transferred yet. TickPick representatives are friendly and nice; but they can't get me tickets. They've called the broker selling the tickets and he/she is having trouble getting them from the box office. I've asked for a refund to go purchase elsewhere. NOPE. A TickPick representative put an 8pm (23 hours before curtain goes up & 20 hours before meeting my guests for dinner and drinks prior to an evening at the theatre that I planned and invited them to) deadline for the ticket seller and I am held hostage (as is my nearly $550) until then. Meanwhile, I've watched 2 other sites sell groupings of 3 tickets that I can't go ahead and purchase while I wait 2 more hours...RIDICULOUS. I am going to end up without even single seats. Never again. TickPick is just a middle-man between you and the broker and your money is held hostage up until it's too late to do anything else even if the tickets you bought aren't available or provided.
The price I paid and for the seats I paid for were amazing. Thank you TickPicks for getting us great seats at the Florida Gator game and for it not costing us all the fees of other ticket places.
My Daughter & I had a wonderful time!
Gwen was fabulous as always.
I ordered tickets and was worried when it was a few hours before the concert and I hadn't received anything. I emailed TickPick and some responded almost right away. My tickets sellers were not able to fill my order so TickPick was able to get me other tickets for the same price one row closer! I got my tickets and everything worked out perfectly! My daughter and I had a great time!
TickPick's alerts and ability to set up flexible searching helped me score $30 orchestra tickets for my daughter to see the Lion King musical. Truly a dream for her!
Could not believe how easy TickPick was to use! Got a great deal on tickets and they were delivered to me within a couple hours! Loved that there were no fees!
First time buying tickets through TickPick and it was a wonderful experience. TickPick makes it very easy and simple to purchase tickets. I had no issues. Definitely using TickPick again.
I love the Tick Pick website, unfortunately my experience with venue wasn't so great. Was denied entry because my chair didn't fit their criteria. However, watched other staff allowed people in with lawn seat chairs that were taller and larger than mines. Needless to say, I sold my tickets to other patrons. I definitely will not be patronizing this venue again.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members