We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Could not have been any easier to buy tickets. Service fee included in the cost so that you don't have to go all the way through the motions to get to the end and find out the real cost of the tickets. Downloaded right into my wallet and the Penn State app so we could just swipe in to the game.
TickPick had better prices than any other site. The show (The Book of Mormon) was sold out. Resale prices on other sites were pretty high and you never knew how much the tickets would really cost after fees and tax until the end of checkout. I love how the price you will pay was right there the whole time. Checkout was easy and so was getting my e-ticket. I will be using TickPick again, for sure!
Easy to use and great experience with the site. Saved me money too.
Great experience, I forgot the MLB tickets go to the MLB Ballpark App but otherwise it went good. Maybe just put that after you buy the tickets for people like me that forgot haha.
Great priced tickets, no delay in getting into the stadium.
Everything went very smoothly. The only issue I had was not being able to link my tickets to the Ballpark app or my apple wallet.
I love that price I see is price I pay, no surprise fees at end!
Finally there is a site that doesn't charge extra high fees for their services! I picked up last minute tickets and got great seats close to the stage, dead center for much less than I've ever paid for tickets! I am very happy with TickPick and will use them again for sure!
First and foremost, the communication was outstanding. The same tickets were available on Ticketmaster for 40% more including fees and markup. Accessed tickets, entered stadium without a hitch, and had great seats!
Excellent seats for the price tickets came quickly
I recently discovered TickPick and I'm glad that I did! Compared to other reseller apps, this was a great experience and lower than what I expected. I am adding TickPick to my list of apps to check out when I am heading to events!
Seamless purchase of sports events tickets, quick, easy and great value. Walked right in and had a very good time at the ballpark.
The tickets were great and the concert was fantastic. A great time was had by my party of 4.
If it wasn't for someone that let me know of tickpick on a reddit page for NYC concerts I would have never known about this site and how great they are on prices. Although the concert tickets were the same on ticketmaster for this event specifically, I know i can trust TickPick for future events. I really like the option to track any upcoming events I am interested in and am expecting to buy my tickets with TickPick again soon!
The seats were good. The humidity was bad no breeze felt. But all in all a great experience
Very impressed with the entire experience. We will use again. Big fans.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.